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The warmth and friendliness of all staff from the moment we arrived to check in.
Rooms were warm and clean, staff were very friendly. No Smoking Rooms!
Generally the room was clean and facilities good .. The matress which you could control was also good . I was dissapointed that their was no room in the Hilton car park so I had to use the car park up the road . This would have been fine but I was told it would only cost £5 to park here and the hotel would validate my ticket ..when i tried to exit the car park however I was to be charged £18 and had to speak to car park manager to sort it out . It was also made difficult to know how to connect to the free wifi , which took a couple of calls to reception to sort out , however it was .
It was ideally close to the city centre but you would think that you were further out as there was no noise outside Couldnt fault the hotel
great room and good staff.
The hotel has a central location. The hotel boasts that it has a car park. There are about 20 spaces which are used by the staff and often double parked. You will be very lucky to get a space. The room was small without a view the price charged is not value for money.
Hotel central Room was claustrophobic. The window had frosted glass making the room very dark and very warm. Had to ask for a fan - which we got - but I would not have spent more than one night in the room.
The hotel was well situated and very comfortable and clean. The staff were very helpful.
Location, good breakfast the room was old and dirty
The good value for money
The friendliness of the Staff The price for the 2nd night was double the first night! Not great value for money.
the location to everywhere in aberdeen breakfast time could have been later
Great location and breakfast buffet. Perfect for a business trip without breaking the bank. Staff is friendly and helpful. The private car park is a lifesaver in downtown Aberdeen. I liked the small, historical, boutique feel, while they also offered modern ammenitites and a full bar/restaurant. While perfectly comfortable, the standard single room was the smallest I've ever stayed in. Tiny twin bed, and a tiny walk-in shower. Next time I'd bump up my reservation to the deluxe single or deluxe double room.
the hotel needs renovation
Location of hotel, friendly staff, good selection of breakfast items
convience to city centre, some of the rooms are smoking rooms,even though the smoking ban is not in force long you could still get a smell of smoke in the room.If Iwere to stay at this hotel again I would request a no smoke room.
The staff are some of the friendliest I have ever come across, they couldnt do enough for you. The public area's are fantastic as is the food! I hope the hotel will refurbish the remainder of their bedrooms soon as this could be Aberdeens first life style hotel!
It was close to the city centre the room was absolutely atrocious. The lounge was lovely, there was a nice atmosphere and we had high hopes for our stay. Going up the corridor, the paint was flaking off the walls, the floor and the carpet was uneven. Then we got to our room/prison cell. It was tiny, there was no headboard, it was dated and cold. The table, bedside table and tv stand were all slanted and uneven which I was unsure if it was a quirky thing for the hotel or just really badly made furniture. The bed was extremely uncomfortable and there was no light apart from a bedside lamp. The only saving grace was the size of the bathroom, twice the size of the room although very sparse.
Good city centre location with plenty of helpfull attentive staff in a modern environment. Internet access a bonus.
The whole of the downstairs was very nice, and its in a good position for the centre of Aberdeen I think when the whole hotel is finished it will be nice, however some of the rooms looked like they were still in need of refurb
I liked my entrance at the hotel a lot: a stylish, spacious, wellcoming space. The top floor was a little shabby, especialy the carpets and the windows. This is a pitty because the room furnishings aspire to more.
friendly, modern, relaxed lounge type environment with great wine and above average food, available throughout the day & night. noisy lift alarm - audible from rooms nearby, noisy seagull sanctuary outside one particular room windowsill!
the staff were very helpful, happy and willing to help. my wife is a fussy eater and our evening meal and breakfast was cooked and presented just as requested. the whole experience was absolutely spot on many thanks we was only there one night and didn't find anything wrong
Very pleasant hotel, good service and good facilities. Very reasonably priced. Good location.
In desperate need of a makeover! The landing on the 2nd floor was like walking on a bouncy castle and the carpet had to of been bought by the Carmelite nuns. The food left a lot to be desired, which is why I never bothered with breakfast. The one plus point was that they had Sky Sports in the bedroom. See above
Mycket bra frukost och bra städning i rätt tid hissen blev trasig svårt att hitta via trappor
Personalen i receptionen var behjälplig med vägbeskrivningar. Första morgonen var låset sönder så två starka skottar fick sparka in dörren så att jag skulle kunna ta mig ut från rummet.
Receptionist personalen var vänliga och hjälpsamma. Bra läge på hotellet. Bar personalen var mindre trevliga, kassan var trasig vilket gjorde att hela systemet slutade fungera..det gick knappt att beställa en öl. Frukosten var inge bra, tråkig och när mat tog slut så fylldes det inte på.
Vi fick ett litet trångt rum där sängen hade en liten utsliten madrass. Det var dock inga problem att få ett bättre rum efter första dagen
Bra läge i centrum av staden. Trevliga rum utan några finesser. Otroligt högt ljud från folk på gatan (flera nattklubbar i området) samt hög ljudnivå från trafiken. Spartansk och opersonlig frukostbuffé.
Närheten till centrum Dåligt att det kostar extra för att använda internet. Det borde vara fritt.
Personalens välvilja att hjälpa till i alla lägen. Nej
Jättefint modernt hotell. Centralt läge men ändå lungt - tvärgata till huvudgatan i Aberdeen. Utsikten sträckte sig två meter bort till en stenmur.
The hotel was very well presented and very clean. The decor and facilities were nice and all the staff were friendly and helpful without being too attentive. I would not hesitate to stay here again for business or pleasure.
Relaxed atmosphere, ease of check-in/-out Noise level in street outside
Friendly staff. a hotel with a homely atmosphere!
Stylish design. Central position. Friendly staff. Corridor noise went straight into room.
Nice, modern but cosy hotel. The staff were very helpful. There is no on-site car parking but a well priced secure car park is not far away. We found our room to be very noisy. The street has a few bars which go on to the early hours and all the revellers seem to pass the hotel on their way home.
I loved the simply design, staff very friendly and relaxed, rooms very clean, very good value, breakfast fantastic and nicely presented! liked the open kitchen as well and look forward to a meal in the restaurant in the near future.
An excellent hotel with friendly and attentive staff. No bad points apart from no parking but overnight car park was a short walk away.
Room very clean and stylish. Staff very friendly and helpful. The girl who served our breakfast was extremely pleasant. None - though my partner found the bed a little uncomfortable. Was surprised there was no information folder in the room though that wasn't a detriment to me, I imagine some might be unhappy with that.
The decor and general ambience was of a very high standard and all the staff were very friendly and helpful. No car parking on site but a very reasonably priced long stay car park 2 minutes away
Bra service och god frukost. Rummen var fina och snyggt inredda.
Centralt läge. Nybyggt. Serviceinriktat bemötande. Trångt, källaraktigt med låg takhöjd. Trasig toalett, kunde ej repareras. Svårt att hitta hotellet
Centralt beläget Fönstren var svåra att öppna pga märklig konstruktion