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Hotel staff was extremely professional and nice. The hotel was impeccably clean and comfortable. The hotel had excellent pool, jacuzzi, and spa facilities. Everything was absolutely excellent.
Mostly everything, and the very nice staff more staff with more english knowledge
The location of this hotel is perfect for anyone who enjoys walking and the outdoors, with trails close by. Gran Canaria has more to offer than beach holidays and this is a good base to travel around the island and see what the north side has to offer. After a hard day of walking, you can enjoy reading by the pool with stunning views of the moutains close by. The hotel is tucked away in a lovely valley away from the main town. It is therefore necessary to have a car to go out to eat each evening unless you eat in. It is more of a B&B rather than a hotel.
Friendly helpful staff. A peaceful relaxed atmosphere and a beautiful colonial house
Relaxed and peaceful atmosphere. Staff extremely friendly, helpful and supportive. My wife had a bad fall (off premises) and the support and assistive nature was second to none. Variety of nationalities staying there. Nothing
The peaceful and tranquil atmosphere make it easy to relax. The evening meals available at the hotel are satisfactory, but choice is very limited.
Situation (in an orange grove, with avocadoes, guavas etc), character of the building, peace & quiet, like-minded (i.e quiet and civilised) guests, pool (but cold!). Nothing to dislike.
The hotel, an ex orange-tree farm, is in glorious surroundings. The staff are excellent. The evening meal had no choice except vegetarian.
The hotel is very romantic and the views are magnificent. In addition, the staff was simply fantastic. The hotel makes available an all-day snack bar and drinks, so this is the perfect place to relax by the pool away from the touristy resorts from the south of the island. Hotel needs a little bit of TLC. Staff should promote the evening meal better because the Agaete area is lacking in decent options for dinner, except for touristy mediocre restaurants by the harbour.