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The entire staff was kind and warm. Excellent breakfast. Perfect position. Very silent.
I liked the small size of the hotel and the "family" feel. I like that breakfast was included. 1. It would be better to be able to drive closer to the hotel. I don't like walking through the dusty streets dragging my luggage behind me. 2. Also, I think that if you want eggs for breakfast, you should not be charged extra. 3. I think there should be some type of orange juice or fruit juice for breakfast. 4. If someone's child is making loud noise in the morning hours and disturbing the other guests, you should tell that family to keep their child quiet.
The hotel was nice and clean with very friendly and attentive staff. We enjoyed our stay. Breakfast was weaker than we have expected so was a bit dissappointed. Traditional village breakfast has more variety of cheese, breads etc. It was still delicous though...
staff, location, breakfast not the hotel, but the infrastructure around the hotel; there are no decent roads in the neighborhood, very often power (4 - 5 times) cuts in the night
Very helpful staff. We arrived at lunch time and even though they do not usually serve lunch they made us sandwiches and stuffed peppers and were incredibly kind and helpful. Could do with lamps for reading in bed other than just those overhead on wall. They were about to put up a fence to shield the view of the laundry drying which we pointed out to them.
Cleanliness of the room was very poor - eventhough warned; hotel staff did not take actione and solve the problem during our stay at the hotel.
Excellent rooms, pool and beach area. Marred by poor customer service and housekeeping. They do not seem to know how to manage a 4/5 star hotel. Need to hire a professional General Manager!
Like location, but everthing else is well below the standard for a 4 star hotel. Poor service, lack of care for customers, and unappetising breakfast.
The pool and beach were fantastic and the room & bed comfortable. I left a special neck pillow in the room and called the next day to try to get it back. Of course no one had seen it. I'm sure the boy who cleaned my room is enjoying it at home. Too bad!!!
We really liked the breakfast, it was one of the best buffets we experienced, especially home made marmelades...The garden is also so peaciful, same in the winter garden ... The rooms in main building might have a touch of colour, like some fresh flowers, also some shelf space to put the luggage ...
Super hotel, the staff is friendly and the owners are really nice people with a background in windsurfing. Staff understands german and speak english. Alacati is still a nice little place with excelent restaurants (the hotel staff can help you with a restaurant planning and dinner reservation). Windsurfing is excellent. For an easy holiday make sure you bring a car (rental at the Izmir airport is easy) and a dictionary with you. In two words: super holiday
We arrived at the hotel after along journey and were greeted with a plate of delicious freshly baked scones! The breakfasts each morning were truly amazing, with freshly made jam and other treats. The staff at the hotel were really friendly and helpful and the hotel itself is gorgeous.
Very pleasant hotel. Friendly staff. Nice decor. Relaxing atmosphere. Breakfast menu too monotonous.
Pool was nice. Rooms in lobby were noisy. We had booked 2 rooms in the Green mansion 6 months prior to arrival but manager changed the booking, saying she thought the rooms near the lobby were bigger. It appears the "regulars" got the rooms we had booked much earlier.
Lovely boutique hotel with great service and staff. The owner, Zeynep, was always there to help if we needed something.
the warm contacts, lovely breakfast, excellent room and bed, clean showerfacilities, excellent windsurf environment, beautiful garden , nice pool etc etc