Plus: Night duty reception staff member, rude, needs retraining. Told me hotel was fully booked whereas I booked it right in front of him on booking.com. was too much trouble for him, he was dismissive and ...
Minus: Night duty reception staff member, disrespectful.
Plus: Extremely comfortable. Lovely staff.
Plus: Ideal location
Minus: Reserved tables need to be labelled as so In order to prevent confusion at meal times Bathroom needs updating
Plus: Really helpful staff & an amazing location
Minus: Meals not very hot, could be healthier too
Plus: the garden and pool
Minus: spa too crowded and noisy and unsupervised
Plus: Seafront location good. Beds very comfy, hotel clean
Minus: All signage, menus, notices in Spanish, no English options. All staff spoke very little, if any, English. Hotel pools freezing cold. This is a hotel for Spanish speaking people and we felt quite ...
Plus: Very clean. Nice friendly staff. Great for families.
Minus: Food at dinner was often cold as lamps weren't heated, just lights.
Plus: pool, location
Minus: size of rooms, food,
Plus: Hotel facilities and pools etc were excellent. Very clean hotel and well maintained.
Minus: Meal times were a bit manic.
Plus: Just out of high season so ideal for mature couple and families with under schoool age children. Right next to a good beach. No ball games or inflatables around any of the 4 pools. Premium room ...
Minus: Catered maily for Spanish so buffet food Spanish style but sufficient choices for non Spanish. Cold plates! Bought a bottle of water with meal and not alowed to take unused portion out of restaurant...
Plus: Central location - easy access to beaches, restaurants and marina. Lovely views from our room of the mountains, marina and sea.
Minus: Food selection was poor and not very tasty. Accommodation very basic. Not suitable for couples but ideal for a family on a budget.
Plus: The sea view from my room was stunning. My room was light and airy with lots of storage and I loved my large balcony with comfy seating. The food was delicious and the staff were really nice, helpful ...
Plus: The staff were very efficient and the rooms were very spacious with nice views. The meals and restaurant service was excellent. Well organized and well run by the Maitre. Our blind deaf dog was given...
Minus: We spent over an hour looking for the hotel even with a sat nav. The problem is that the hotel does not have FERGUS on the outside, but just ALCOCEBER HOTEL. This is very confusing as there are ...
Plus: pleasant balcony
Minus: a kettle and cups. electrical sockets that could charge phones
Plus: Reception staff great .
Minus: Warm scrambled egg at breakfast .
Plus: Great hotel, great location. Breakfast buffet was vast with loads of choice. Always loungers available by pool. Rooms /family suites were massive for families.
Minus: No one spoke much English which was ok, we got by but definitely don't eat any other meals in the hotel. We had lunch by the pool one day and it was deleivered from main buffet 'chick/ ...
Plus: The staff were lovely
Plus: Location of hotel is good. Closely to the sea. Pool is pleasant and big. The territory around the pool are well equipped. Polite and attentive personnel.
Minus: Food is very modest and monotonous, long waiting for an entrance to restaurant of hotel, the hall of restaurant isn't designed for such number of visitors.
Minus: Hard to get English tv
Plus: Bra poolområde.
Minus: Klen frukost, hård säng och priset.
Plus: Very helpful staff, booked us a hillside restaurant( which was fabulous ) and cab. Different choice of breakfast every day.
Plus: Very pleasant staff and just a short walk - 10 minutes - to restaurants
Minus: The property was advertised with restaurant serving local produce - see your advert - but in fact the restaurant was not open. Disappointing but no major problem for us but if we were physically ...
Plus: Great location for walking into national park. Nice promenade walk to the beach and Marina. A little further to Alcossebre which is delightful.
Plus: Location great room nice parking
Minus: Bed was hard and uncomfortable
Plus: Swimming pool excellent. Not a noisy hotel. Family run.
Minus: Wifi was terrible.
Plus: Super location, friendly staff
Minus: Nothing at all - a truly wonderful holiday
Plus: Very nice calm hotel. Everything was very clean.great position just 3 mina away from the beach!
Plus: I really liked the view from our room
Minus: The room seemed like it had been cleaned a few days before our check in and didnt smell very fresh - but once we opened the windows it was absolutely fine
Plus: Location was nice and the room was clean.
Minus: The room smelled really badly like cigarrettes and the personnel were kind a rude both at the restaurant and at the reception.
Minus: Being told that I got 50% discount - meaning ordinary price was 190€ creat some high expectation that the hotel should be very good! The overal standard of the hotel was very low and should not ...
Minus: The service in the hotel was poor. We don't have normal towels in our apartment - requested several times and received some one day before we left. The WiFi internet was only around the reception...
Plus: The lady who cleaned our room was happy. The room was cleaned well.
Minus: None of the games equipment seemed to be working.