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marvellous place! excellent dinner. Not so good service for price and quality of food. Improvement is needed in staff. We ordered a glass of "Morgado de Ste Catherine" and another wine was served with no explanation.
Superb location, great facilties and very friendly staff
Spacious room, fully carpeted, well furnished; low rise accommodation; beautiful gardens and cliff top location. Daily change of complimentary pool towels. Restaurant prices are much too high.
Excellent hotel in beautiful gardens, very nice staff, perfect for a resting family holiday. High standart new rooms. We were there a couple of years ago and will return for sure in the future! The Spa is wonderful. Only quite expensive. More attention should be given to room cleaning for this luxury hotel
Wonderful grounds everything on site
Comfort and quietness. Should have towel service at beach
The resort is fascinating with breathtaking views of the beach. The view overlooking the pool is spectacular. The hotel has its own private beach which is beautiful. The hotel is landscaped very well with beautiful plants and flowers. The rooms are big and spacious, and the staff is very courteous. Would certainly recommend the hotel to anyone considering visiting Faro. The hotel should have had a tea/ coffe maker in the room. For the price you charge, this is an expectation. To call for room service costs 5 euro per person which normally other similar resorts worldwide do not chanrge
The Vilalara is the most beautiful relaxing , peaceful and magical place I have ever stayed at. The staff are exceptional , the location is unimaginable and the peace and quiet is a tonic for life. I will visit the Vilalara many more times in the future without doubt. We have traveled extensively but this has got the be the top of our list for summer vacation. We hereby thank all the staff at Vilalara for a wonderful stay. there truly is nothing to dislike
A peaceful retreat with plenty of places not to do anything...... restaurant choices on site were limited
excellent service by staff, beautiful grounds, private beach & overall pleasant ambience. Good buffet breakfast Forget the bar snacks - both too expensive and very poorly prepared. The main restaurant was acceptable - just. The food was OK but not exceptional however the prices were very high. You can easily find a better dining experience outside the hotel so only go to this restaurant if you really don't want to leave the hotel surroundings.
We were impressed with the staff who were very friendly and helpful. They have a lot of repeat clientele for that reason The Hotel has a few restaurants to choose from so you can choose to dine in any one of them. We liked Arte Nautica as it is on the beach in Armacao de Pera - stunning location and brilliant fish, or you can have a snack The location isnt so great as it is out of town. If you are not mobile you will need to hire a car or take a taxi which are cheap and plentiful. The staff seemed to push their very expensive New Year dinner and there wasnt much choice. to dine elsewhere. They also naughtily put the costs of two New Years dinner on our bill when we hadnt even booked or attended the event which goes to show that behind the staff smiles there is the pound signs motive to make as much money as possible from their guests! We were not convinced the hospitality was genuine for that reason especially when the staff all repeated the same sentence - is there anything we can do for you. It seemed they attended a management school and were taught to say that
In addition to the above, I liked the peace & tranquility & space in general, in particular the spacious grounds, gardens etc. I was disappointed with the quality of furniture on my balcony given the fact that I observed furniture of quality in similar suites where I was based, furniture on my balcony was that of a 1 or 2 star Hotel, I have already indicated my disaproval on the personal questionaire at the Hotel, I would at some stage like a report directly to me regarding the unsuitable furniture on my balcony, I stayed in 7 Oasis Parc at the Hotel.
Well kept hotel and equally smart guests. Excellent food & beverage. Interior decor style needs updating.
Everything was brilliant,with the exception of below. Food was not up to a good standard, but was not overpriced.
hotel was of a very high standard and we were very well treated by the staff. not really
Variety of restaurants, quality of food, amazing beach with beds and professional level of SPA. Servants in the restaurants expressed quite strong dissatisfaction if the tips were less than 10 %.
The variety of facilities, the high standard, the staff, and the wonderful gardens. Beds could be better. Do not like two singles pushed together to make a double or king. Need better beds.
Hotellet låg fint och nära till stranden. Tyst och lungt och inget busliv. Man bör ha hyrbil för att kunna ta sig och äta någonstans
Fint och stort poolområde som passar bra för barnfamiljer och bra med en uppvärmd inomhuspool. Bra frukost. Lugnt läge och trevlig och hjälpsam personal. Eftermiddagssol på balkongen. Långt att gå till närmaste supermarket och vettiga restauranger, hotellet ligger lite avsides. Aningen kallt vatten i utomhuspoolen. Dyr mat i restaurangerna.
Storlek på rummen, läget vid stranden.
Utmärkt läge med underbar utsikt. Nära till stranden (men brant trappa). Allting mycket fräscht. Utomordentlig frukost- och middagsbuffé. Den "italienska" a la carte restaurangen två klasser sämre än buffématsalen!
En avkopplande plats, Olhos de Agua den ort i Albufiera området där hotellet var beläget. Havsutsikten från hotellrummet - 4 våningen, var mycket bra, mot poolområdet och Atlanten. Hjälpsam och trevlig personal. Happy Hour (50%) mellan 17-19 varje dag gjorde vistelsen prisvärd med en drink före middagsbuffén. Vi hade valt "halvpension" och eftersom hotellet inte direkt hade någon bra á la carte restaurang blev det tjatigt med buffén varje dag. Hotellet skulle nog bli mycket bättre om de kunde införskaffa en bättre restaurang med bättre menyer.
Mycket trevligt hotell. Åker gärna tillbaka hit. Kan varmt rekommendera! All personal var mycket bra på engelska och serviceminded. Fantastiskt poolområde. Frukostbuffén var mycket bra, fanns både onyttiga och nyttiga alternativ. Har ingenting att klaga på! Nej.
Vi fick underbar utsikt, eftersom vi bad om det bästa rummet för den valda prisklassen på vår smekmånad. Det fanns variation av natur inom 100 m avstånd, strand, klippor, höjd och växter. Ett litet minus är att poolen inte fick användas efter 20.00
Lugn miljö och mycket trivsamt hotell. Kommer säkert att resa dit igen.
Nytt frächt hotell med bra och centralt läge, lätt att parkera. Bra frukost. Mycket hjälpsam personal i receptionen Dålig mottagning trådlöst internet på rumet, funkade bara i koridoren, mycket långsamt
Väldigt rent och fint, fin dekoration och inredning mycket modernt, härliga sängar kan rekommendera detta hotell till alla, nära till stranden och fin utsikt över havet, bra med parkering
Bra hotell, trevlig personal, utmärkt frukost. Allt fungerade till belåtenhet. Ca 5 min promenad till stranden - bra Kanske något dyr restaurang (Middag ca 250-300 SEK per person). Nej
access to the beach superb..loved the breakfast on the outdoor terrace Hotel is overlooking the beach. great happy hour from six till eight pm which we only discovered on the second last day! lovely long beach for walking in the morning breakfast is good great coffee handy location if you have a car as you can tour easily from here.. hotel is quiet bar closes at 12 am which is a bit too early if you are out late for dinner and would like to relax and have a drink before going to bed... make sure you get sea facing room although balcony is very small but great view
Overall location of the hotel ( best in the region!!) the location of room - direct access out , view ( -1 floor) Nice breakfast, friendly staff The roomservice was poor.
The fantastic view and location
Love the position - and the pool etc
i thought the hotel was run in a quiet and very efficient way. profesional
relaxing atmosphere no sky films as advertised
the atmosphere. friendly staff. breakfast was excellent. ocean view from our room.
Great location Older hotel. Big rooms that wasted space. Didn't have a refrigerator in the room.
Great location, excellent facilities
It was next to the beach
Bra heltäckande service dygnet runt. Utmärkta bekväma och modernt utrustade lägenheter.Bra belägenhet mitt på Algarve-kusten.Dagsutflykter kan lätt göras såväl till Spanska gränsen som till Sagres! Allt var bättre än förvänta!
Lugn omgivning .Välskött hotell. Bra personal. Inget att klaga på.
Fräscha rum, bra poolområde.
Nära avstånd till havet där stranden var fantastisk. Strand restaurangen var mycket bra och frukosten var god. Gym delen öppnade inte försen klockan 10 vilket vi tyckte var väl sent. Hade gärna velat ha möjligheten att kunna träna före frukost. Vi åt buffen en av kvällarna och tyckte ej den var prisvärd.
Internationell atmosfär,mycket bra personal,. Lugnt och tyst.Rena moderna rum Nej
Hotell med klass. Man märkte verkligen att man bodde 5 stjärnigt.
Pool området var helt underbart. Frukosten samt personalen vid frukosten var underbara. Vi åt även en medelhavs buffe en kväll och den var jätte bra. Dock var det enda gången vi åt middag på hotellet. Receptions personal var fruktansvärd, de var otrevliga. Rummen höll absolut inte 5 stjärnig klass. Servicen var absolut inte 5 stjärning. För mig var det endast pool området som gjorde att man kan klassa detta som ett 5 stjärnigt hotell.
the staff were extremely nice, great selection at the breakfast buffet, nice rooms and nice surroundings. Huge Pool and loads of sun loungers. the beds were very uncomfortable and they didn't have the room we requested and paid for available. Also the hotel is situated in a very quiet area where there are no resteruants or entertainment.
pool and pool bar and restaurant bar service
The staff was so courteous and the proximity to the beach was great. The breakfast was fantastic!! There was not one usable electric outlet in the room or bathroom with the exception of the one used for the TV. Also, there were only 2 bedside lights for the entire hotel room. It was quite dark at night. Our housekeeper also wanted to clean our room one day at about 5pm after we had already gotten back for the day. We have a child so this was not going to work for us. Subsequently, we ran out of toilet paper and tissue and our very small trash bins were overflowing. Also, our room was also not incredibly clean when we got there. The main elevator was broken for some time one of the days.
The staff are very friendly and helpful
Hotel breakfast excellent- facilities reasonable. Good location, if you enjoy walking! Very near the sea . The question of the hotel providing a two-tier price range is debatable. The question of the sea view (at extra cost needs defining specifically as our room had a view towards the sea, but the sea view was miles away!!!
The hotel itself is very good, with a nice entertainment area (bar, restaurant, pool,...). It has a good location since it is outside Armação de Pera and very close to the beach. The staff really needs to be renewed since they have no experience at all and are not nice as they should. The rooms are not correctly cleaned day after day, specially the bathroom.
Overall the service was excellent
Very nicely specced out hotel, lots of facilities like a gym; plenty of entertainment for bored holidaymakers in the evening. The wi-fi internet access was not available on the 5th floor - we couldn't get any coverage at all and had to sit in reception to send and receive e-mails, which was a nuisance and not really good enough for a hotel that advertises availability of wi-fi access throughout the hotel.
The breakfast and the outside pool was excellent, staff were friendly. The room had 2 single beds pushed together to make a double. The Jacuzzi was cold and the turkish bath smelt of damp. The gyms facilities were also very basic
nice clean comftable hotel having to pay to use gym etc
Frächt, nybyggt hotell. Nära havet. Ligger perfekt i slutet på shopping/restaurang- gatan. Trevlig hotell- frukost. Vår dotters säng hade ingen bäddmadrass !!?? Vi lade dit en filt som vi vek ett antal gånger (den var stor) så det fixade sig hjälpligt.
Riktigt fint hotell som jag skulle kategorisera som lyxhotell. Hotellets läge är perfekt nära stranden på strandgatan med alla mysiga restauranger! Vi firade vår bröllopsresa vid detta hotell och hotellet var verkligen en positiv överraskning! Vi hade en sea view suite på sjätte våningen, och trots att jag reser mycket från jobbet har jag/vi aldrig haft så fin och skön utsikt! Billig parkering i parkeringsutrymmet under hotellet är ett plus om man har hyrbil. Rekommenderar varmt detta hotell till alla! Frukosten var helt OK, men kändes efter några dagar som väldigt enformig. Så efter en vecka blev urvalet ganska trist. Därtill saknades grönsaker vid frukostbordet. Mer variation och grönsaker så skulle det ha varit riktigt toppen. Pool-området är aningen litet, även om vi aldrig utnyttjade det, då stranden är riktigt intill!
Cleanliness, size, location and pool area I was surprised that there were no waitresses at the pool area to take drink orders. The prices of drinks were also extremely expensive...
The facilities were excellent Additional payment for use of pool and gym
The pool, the place: is near beach and fun (strip), but quiet and has relaxing view. Just didn't use my car for 5 days because everything was very close. The studios and T1 apartments didn't have couple beds (the ones given to me), ar conditioned in studio where noisy but good in T1.
Good standard room, great views, good vfm
Great rooms plenty of room. Didn't like the fact that you have to pay to use the fitness facilities and indoor pool.