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Excellent hotel in beautiful gardens, very nice staff, perfect for a resting family holiday. High standart new rooms. We were there a couple of years ago and will return for sure in the future! The Spa is wonderful. Only quite expensive. More attention should be given to room cleaning for this luxury hotel
marvellous place! excellent dinner. Not so good service for price and quality of food. Improvement is needed in staff. We ordered a glass of "Morgado de Ste Catherine" and another wine was served with no explanation.
Wonderful grounds everything on site
Spacious room, fully carpeted, well furnished; low rise accommodation; beautiful gardens and cliff top location. Daily change of complimentary pool towels. Restaurant prices are much too high.
Comfort and quietness. Should have towel service at beach
The Vilalara is the most beautiful relaxing , peaceful and magical place I have ever stayed at. The staff are exceptional , the location is unimaginable and the peace and quiet is a tonic for life. I will visit the Vilalara many more times in the future without doubt. We have traveled extensively but this has got the be the top of our list for summer vacation. We hereby thank all the staff at Vilalara for a wonderful stay. there truly is nothing to dislike
Superb location, great facilties and very friendly staff
A peaceful retreat with plenty of places not to do anything...... restaurant choices on site were limited
The resort is fascinating with breathtaking views of the beach. The view overlooking the pool is spectacular. The hotel has its own private beach which is beautiful. The hotel is landscaped very well with beautiful plants and flowers. The rooms are big and spacious, and the staff is very courteous. Would certainly recommend the hotel to anyone considering visiting Faro. The hotel should have had a tea/ coffe maker in the room. For the price you charge, this is an expectation. To call for room service costs 5 euro per person which normally other similar resorts worldwide do not chanrge
We were impressed with the staff who were very friendly and helpful. They have a lot of repeat clientele for that reason The Hotel has a few restaurants to choose from so you can choose to dine in any one of them. We liked Arte Nautica as it is on the beach in Armacao de Pera - stunning location and brilliant fish, or you can have a snack The location isnt so great as it is out of town. If you are not mobile you will need to hire a car or take a taxi which are cheap and plentiful. The staff seemed to push their very expensive New Year dinner and there wasnt much choice. to dine elsewhere. They also naughtily put the costs of two New Years dinner on our bill when we hadnt even booked or attended the event which goes to show that behind the staff smiles there is the pound signs motive to make as much money as possible from their guests! We were not convinced the hospitality was genuine for that reason especially when the staff all repeated the same sentence - is there anything we can do for you. It seemed they attended a management school and were taught to say that
excellent service by staff, beautiful grounds, private beach & overall pleasant ambience. Good buffet breakfast Forget the bar snacks - both too expensive and very poorly prepared. The main restaurant was acceptable - just. The food was OK but not exceptional however the prices were very high. You can easily find a better dining experience outside the hotel so only go to this restaurant if you really don't want to leave the hotel surroundings.
In addition to the above, I liked the peace & tranquility & space in general, in particular the spacious grounds, gardens etc. I was disappointed with the quality of furniture on my balcony given the fact that I observed furniture of quality in similar suites where I was based, furniture on my balcony was that of a 1 or 2 star Hotel, I have already indicated my disaproval on the personal questionaire at the Hotel, I would at some stage like a report directly to me regarding the unsuitable furniture on my balcony, I stayed in 7 Oasis Parc at the Hotel.
Everything was brilliant,with the exception of below. Food was not up to a good standard, but was not overpriced.
The variety of facilities, the high standard, the staff, and the wonderful gardens. Beds could be better. Do not like two singles pushed together to make a double or king. Need better beds.
Variety of restaurants, quality of food, amazing beach with beds and professional level of SPA. Servants in the restaurants expressed quite strong dissatisfaction if the tips were less than 10 %.
Well kept hotel and equally smart guests. Excellent food & beverage. Interior decor style needs updating.
hotel was of a very high standard and we were very well treated by the staff. not really
Fint och stort poolområde som passar bra för barnfamiljer och bra med en uppvärmd inomhuspool. Bra frukost. Lugnt läge och trevlig och hjälpsam personal. Eftermiddagssol på balkongen. Långt att gå till närmaste supermarket och vettiga restauranger, hotellet ligger lite avsides. Aningen kallt vatten i utomhuspoolen. Dyr mat i restaurangerna.
Storlek på rummen, läget vid stranden.
Hotellet låg fint och nära till stranden. Tyst och lungt och inget busliv. Man bör ha hyrbil för att kunna ta sig och äta någonstans
Utmärkt läge med underbar utsikt. Nära till stranden (men brant trappa). Allting mycket fräscht. Utomordentlig frukost- och middagsbuffé. Den "italienska" a la carte restaurangen två klasser sämre än buffématsalen!
Mycket trevligt hotell. Åker gärna tillbaka hit. Kan varmt rekommendera! All personal var mycket bra på engelska och serviceminded. Fantastiskt poolområde. Frukostbuffén var mycket bra, fanns både onyttiga och nyttiga alternativ. Har ingenting att klaga på! Nej.
En avkopplande plats, Olhos de Agua den ort i Albufiera området där hotellet var beläget. Havsutsikten från hotellrummet - 4 våningen, var mycket bra, mot poolområdet och Atlanten. Hjälpsam och trevlig personal. Happy Hour (50%) mellan 17-19 varje dag gjorde vistelsen prisvärd med en drink före middagsbuffén. Vi hade valt "halvpension" och eftersom hotellet inte direkt hade någon bra á la carte restaurang blev det tjatigt med buffén varje dag. Hotellet skulle nog bli mycket bättre om de kunde införskaffa en bättre restaurang med bättre menyer.
Lugn miljö och mycket trivsamt hotell. Kommer säkert att resa dit igen.
Vi fick underbar utsikt, eftersom vi bad om det bästa rummet för den valda prisklassen på vår smekmånad. Det fanns variation av natur inom 100 m avstånd, strand, klippor, höjd och växter. Ett litet minus är att poolen inte fick användas efter 20.00
Väldigt rent och fint, fin dekoration och inredning mycket modernt, härliga sängar kan rekommendera detta hotell till alla, nära till stranden och fin utsikt över havet, bra med parkering
Nytt frächt hotell med bra och centralt läge, lätt att parkera. Bra frukost. Mycket hjälpsam personal i receptionen Dålig mottagning trådlöst internet på rumet, funkade bara i koridoren, mycket långsamt
Bra hotell, trevlig personal, utmärkt frukost. Allt fungerade till belåtenhet. Ca 5 min promenad till stranden - bra Kanske något dyr restaurang (Middag ca 250-300 SEK per person). Nej
Lugn omgivning .Välskött hotell. Bra personal. Inget att klaga på.
Bra heltäckande service dygnet runt. Utmärkta bekväma och modernt utrustade lägenheter.Bra belägenhet mitt på Algarve-kusten.Dagsutflykter kan lätt göras såväl till Spanska gränsen som till Sagres! Allt var bättre än förvänta!
Fräscha rum, bra poolområde.
Great location Older hotel. Big rooms that wasted space. Didn't have a refrigerator in the room.
i thought the hotel was run in a quiet and very efficient way. profesional
The fantastic view and location
Overall location of the hotel ( best in the region!!) the location of room - direct access out , view ( -1 floor) Nice breakfast, friendly staff The roomservice was poor.
Great location, excellent facilities
It was next to the beach
the atmosphere. friendly staff. breakfast was excellent. ocean view from our room.
relaxing atmosphere no sky films as advertised
access to the beach superb..loved the breakfast on the outdoor terrace Hotel is overlooking the beach. great happy hour from six till eight pm which we only discovered on the second last day! lovely long beach for walking in the morning breakfast is good great coffee handy location if you have a car as you can tour easily from here.. hotel is quiet bar closes at 12 am which is a bit too early if you are out late for dinner and would like to relax and have a drink before going to bed... make sure you get sea facing room although balcony is very small but great view
Love the position - and the pool etc
Internationell atmosfär,mycket bra personal,. Lugnt och tyst.Rena moderna rum Nej
Nära avstånd till havet där stranden var fantastisk. Strand restaurangen var mycket bra och frukosten var god. Gym delen öppnade inte försen klockan 10 vilket vi tyckte var väl sent. Hade gärna velat ha möjligheten att kunna träna före frukost. Vi åt buffen en av kvällarna och tyckte ej den var prisvärd.
Det var rent och snyggt, på hotellet och i poolerna. Mycket skönt väder och klimat. Fina stränder.
Det mesta. Nej.
Dålig isolering, om man bor på nedre vaning man hör hur andra går på övre.Det finns tjuvar i närheten och ingen som tar hänsyn till det. Hotell har vakter på sommaren
Hotel breakfast excellent- facilities reasonable. Good location, if you enjoy walking! Very near the sea . The question of the hotel providing a two-tier price range is debatable. The question of the sea view (at extra cost needs defining specifically as our room had a view towards the sea, but the sea view was miles away!!!
The hotel itself is very good, with a nice entertainment area (bar, restaurant, pool,...). It has a good location since it is outside Armação de Pera and very close to the beach. The staff really needs to be renewed since they have no experience at all and are not nice as they should. The rooms are not correctly cleaned day after day, specially the bathroom.
Very nicely specced out hotel, lots of facilities like a gym; plenty of entertainment for bored holidaymakers in the evening. The wi-fi internet access was not available on the 5th floor - we couldn't get any coverage at all and had to sit in reception to send and receive e-mails, which was a nuisance and not really good enough for a hotel that advertises availability of wi-fi access throughout the hotel.
Overall the service was excellent
the staff were extremely nice, great selection at the breakfast buffet, nice rooms and nice surroundings. Huge Pool and loads of sun loungers. the beds were very uncomfortable and they didn't have the room we requested and paid for available. Also the hotel is situated in a very quiet area where there are no resteruants or entertainment.
The breakfast and the outside pool was excellent, staff were friendly. The room had 2 single beds pushed together to make a double. The Jacuzzi was cold and the turkish bath smelt of damp. The gyms facilities were also very basic
pool and pool bar and restaurant bar service
nice clean comftable hotel having to pay to use gym etc
The staff are very friendly and helpful
The staff was so courteous and the proximity to the beach was great. The breakfast was fantastic!! There was not one usable electric outlet in the room or bathroom with the exception of the one used for the TV. Also, there were only 2 bedside lights for the entire hotel room. It was quite dark at night. Our housekeeper also wanted to clean our room one day at about 5pm after we had already gotten back for the day. We have a child so this was not going to work for us. Subsequently, we ran out of toilet paper and tissue and our very small trash bins were overflowing. Also, our room was also not incredibly clean when we got there. The main elevator was broken for some time one of the days.
The maid service and reception staff were brilliant and issues were dealt with straight away, everything was clean Building work at back of our apartment started every morning and 7.30am, we feel we could have been told about this. The stray dogs barking constantly during the night made this the perfect hotel for insomnia
The children loved all the different pools - especially the one with the slides and water jets. We went in quiet season and found it very laid back and relaxing. Short walk down steps to beach and 20 min stroll to main strip of restaurants cheap taxi back.
The pools, restaurants were great the entertainment was good, had fun the fact that there was no air conditioning, and if we opened the windows or doors the bugs would go in.
We enjoy the privacy and quiteness of Alfagar and yet the resort is set in a beautiful garden with convenient access to such a lovely beach. Cleanliness is excellent and staff are very pleasant. This was our third visit. Hot water for washing and cooking was in very short supply for half the time we were there.
The best place to stay for holiday in Albufeiro. Very nice place with view to ocean, new rooms, apartment has a coffee machine, microwave, oven and many other comfortable things. Cleaners could remove debris on a daily basis, and change the towels, which did not have time to dry.
friendly staff very cold and only small heater with no effect
The weather! apart from that the location was lovely and the complex was spacious, beautifully landscaped, and provided for all needs on-site. The fact that our stay was off-peak time was also a bonus in terms of tranquillity away from noise and crowds. It was interesting to see that a few previous criticisms/comments from guests had been noted and the requisite improvements made.
Everything we needed for a perfect holiday with three small kids was close by. Good beach, good swimming pool with slides, playground, well stocked supermarket and good take aways from the restaurant. While we were there we got new pillows, a new garden table, new pans and a new large flat screen tv. Everybode from staff and house keeping was very friendly. The bathrooms do not have the same standard as the rest of the apartment, When we ordered a taxi via reception to get back to the airport we had a delay of 50 minutes. The staff did not manage it properly and we almost missed our flight.
Appartment,swimming pool,facilities for the kids. Nothing to complain.
It's surprising to find such a relaxed place in this busy part of the Algarve! Airco was really missing in Alvagar I.