ibis Styles Bangkok Khaosan Viengtai

Staffs are nice and helpful.

I didn’t like shower and bathroom .

Rooms were clean and tidy and the beds were comfortable. WiFi was strong. Liked the shower and toilet being on separate areas. Pool looked nice but we didn't use it during our stay as the period of direct sunlight was a very narrow window. Safe was useful and easy to use. Location was great and the onsite bistro was lovely.

Staff were very unhelpful. Considering I booked in May and we arrived in December, I would have expected to have a double room in the quiet zone as requested. Instead check in took over 15 mins, very little communication from the receptionist about the hold up/confusion, ended up telling me she only had a twin room available. Not ideal as we were travelling as a couple. Staff at the excursion desk were pushy and annoying from the get go also. Didn't take no for an answer to the pint where I just had to start ignoring them when we walked through the lobby which I didn't want to do as it's rude but felt I had no choice in the end. The second to last day I asked for a taxi to be pre-booked for 5am as we were due to leave for the islands at 6am. She told me I wouldn't need to book and I could get a taxi easy in the morning. We came down at 4.45am the next day, showed her the address of where I needed a taxi to, there was confusion amongst the staff about where I needed the taxi to go even though I had printed all the info off for them, even had the map attached and she questioned why I was going there which I find bizarre!? After about 10 mins of messing about, a guy took us to the underground car park where we were told to wait for a taxi that would arrive in 5 mins. 10 mins passed, no taxi. Went to have a look at what was going on and the guy was stood having a chat with someone on the street... He then very casually told my fiancé that we could have a the next taxi that pulls up. Finally left the hotel at 5.20am. I wasn't impressed as all of this could have been avoided with an advanced booking like I asked for in the first place and the staff were useless in the morning making us nearly miss the transfer. Not happy that they don't have a taxi company they use frequently or an affiliate and wasn't impressed with the ridiculous questions about why I was going to a coach station at 5am. This needs sorting out.