Minus: Breakfast was poor, especially coffe, and espresso which I have ordered from bar, was the worst in my life! Bathroom wasn't look like on the photos, and in the room there is no plug where we can ...
Plus: Ample parking, even though on a main road the room was quiet. Staff were friendly. Opposite a good biker bar.
Minus: Difficult to find as name not on hotel sign, situated between two petrol garages, which was a strange location.
Plus: Good location, good cleanliness, parking with video surveillance
Minus: Does no deserve 3 stars, average room, breakfast not good especially half hour before end of time.
Plus: Excellent and friendly staff, free parking outside, nice and big comfortable bed, good breakfast, very close to the city center, excellent value for money.
Plus: Excellent location, excellent staff, big room
Minus: Nothing to mention
Plus: Staff was nice although not always up to standard ('yes I know the door doesn't close'). Our 6-bed-room was changed to two other rooms after our complaint about smoke and facilities. ...
Minus: Pictures didn't indicate the motel is located right next to Banja Luka's main thoroughfare. Indication of shabbiness: bathroom doors bot closing properly, pieces of furniture partly broken, ...
Minus: Well I didn't like the fact I had to pay more since some kind of tax wasn't included in the price which was shown on the booking website. I had to pay around 12 KM more which means around 3 KM...
Plus: Really great location and front desk staff were all very helpful and nice. Felt like home to me. Thanks. Will visit again soon.
Plus: Very nice small hotel. We were pleasantly surprised with the hotel. Excellent value for the money. Staff was really nice and professional. The hotel is within walking distance from the downtown, and ...
Plus: Clean, very helpful & friendly staff
Minus: Basic some fixtures broken, quite expensive
Plus: Sauna, swimming pool, excellent locality in the center, parking included
Plus: good position. guarded parking.
Minus: the bathroom is incredibly crowded. Even in general it is pretty ok, the hotel is definitively NOT 5 star. Eventually 3 stars plus. The wifi is very weak. The doors are not closing very well.
Minus: My room had a glass part of the wall looking in the corridor (on top of the door) so the light kept coming into my room the hole night. Very disturbing and stressful. Breakfast choice very poor.
Minus: - No 'Good morning' - pool & saunas were closed
Plus: good location, spacious room, nice staff, cool swimming pool, safe parking lot
Minus: to improve breakfast meal
Plus: Friendly and service minded staff. Excellent location in city center, but still quiet!
Minus: WiFi can be improved
Minus: The breakfast buffet was rather limited.
Plus: The staff was amazing and helpful. The location is in the central part of Banja Luka.
Minus: In the morning of the second day of my staying at the hotel there was strange smell in the bathroom. I asked stuff to remove the smell and when I came back there was no smell.
Plus: Location of the hotel is great-city center. Staff was extremely polite and on service for everything.
Minus: Lavatory in the bathroom could be a little bigger - to be able to put all make up on it.
Plus: Extremely helpful staff, serving and advising. However this hotel is never a 5 star hotel. Good size swimming pool on the roof top, which we had a pleasure to enjoy all by ourselves
Minus: Advertised a big room, (the key reason why we chose the hotel), we received a tiny one, not refurbished. Allegedly no possibility to add another bed in the big room despite different mention on the ...
Minus: Old style hotel, not completely refurbished from the communist style
Plus: Big room. Central location. Wifi worked well.
Plus: Banja Luka's best location
Minus: Hotel is a smokers paradise. I was assumed I was allocated a non-smoking room but when I opened the door the first thing I saw was an ashtray.
Plus: Location is great, hotel is in center. Room was very clean and tidy.
Minus: Old furniture, it's outdated. We booked for non smoking room but we got room that smelled on cigarettes. Wifi had a weak signal and was barely working. Snacks from mini bar had dates that expired...
Plus: No AC, no Iron. Asked for Iron, and they stated no Iron due to safety policy. No coffee in the room. No ventilation. Bathroom is horrible. I will never go there again. Even on check out no questions ...
Plus: Location is lively
Minus: My toilet needs fixing as the water keeps flowing and noisy keeping me awake.Room 506
Plus: Everything perfect, the best location, good breakfast, big enough and clean rooms, parking available, very nice stuff at the reception,... I'm very surprised about negative commentars from other ...
Plus: Location, parking availability
Minus: Reception staff a bit too much indifferent. They didn't give us usual check-in information, such as breakfast serving location and time. Have appeared to be modestly annoyed when we asked about it...
Minus: poor Wifi, no socket for laptop and phone next to the desk. Small pillows, Very basic breakfast.
Plus: Everything was fine :)
Plus: Fantastisk god mat över allt och på deras egna restaurang president är den utsökt bra frukost buffé, super bra läge, centralt trevliga och hjälpsamma människor
Minus: kaffet smakar inget vidare någonstans i Bosnien på något vis, hittade dock ett litet café/bageri 100m norr om hotellet på den stora gå gatan, när rätt personal jobbade kunde man få i alla fall en ...