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Convenience of location Paying heavily to park
Proximity to city centre and odysey arena where we were attending an event.
The Staff were helpful but obviously frustrated breakfast was chaos and it took 30 mins to organise paying for parking in an alternative garage
The beds are so comfortable. Bar is lovely. Room was a bit cold, fault with air conditioning.
Close to the City Centre ,Lovely views and relaxed setting in bar The only thing I disliked was the price of parking, Very Excessive
The staff were fantastic especially John at the desk who dealt with our bags and got us a taxi, wonderful people you have working at the belfast hilton, hope to be back again soon
Excellent value. Great breakfast. Nice views over Belfast. Hotel now 10 years old. Maintenance not given priority - damaged bathroom door, difficult bath/shower tap. Room 309.
Staff and food Room could have been cleaner
Friendly and helpful.
Location, friendliness of staff and general high standards of hotel No parking, although large car park across from hotel - quite expensive daily rate though, perhaps hotel could try and negotiate a special rate for guests
We liked the decor, comfort and the attitude of the staff
Decore and the staff
An excellent, really funky hotel; I'd definitely stay there again. There wasn't a bath!
Great location. The bed was excessively hard.
It was in the perfect location
Everything at Malmaison Belfast was outstanding! The staff was great and helpful for anything you needed and could arrange things like black taxi tours, room service, and recommend various restaurants and things to see. The rooms are gorgeous and very spacious. Shower pressure is great! The location is also ideal, being right across the street from Victoria Place shopping Center and other sights to see. Overall great experience and would absolutely recommend everything!
Great location, nice clean hotel friendly staff. The only point that could be improved upon was drections -staff could improve on this point. Otherwise very nice friendly people. See above
Friendly, efficient staff. Convenient location. Comfortable rooms. Nicely designed and furnished rooms. 'Quirky' details. Would like brighter reading lamps in bedrooms.