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Hotellet var bra med rymliga rum, ett lugnt läge och för oss perfekt eftersomvi skulle till Benidorm Palace på kvällen. Hotellet had dessutom ett inomhus garage vilket känns skönt och säkert.
bassängerna och personalen Matsalen var bullrig och miljön var stressande, maten var tråkig.
Maten och rummen var mycket bra! Laget var sadar.
Mycket trevligt hotell med bra personal och utmärkt mat. Skönt med uppvärmd pool under vintervistelse. Helt ok gym för att vara hotell. Jag kan definitivt åka tillbaks! Rökigt i foajén, trist om man vill sitta och ta en drink och inte gillar rök! Lite långt till stranden. Bra motion iofs;-) Dåligt med stolar på balkongen.
Rooms were large and kept clean. Buckets and towels everywhere due to leaking roof. Like a cattle market at Xmas. Xmas Eve no cocktail evening. Xmas Day restaurant run like a canteen. No Xmas music. Run out of food on second sitting. Absolutely no Xmas feeling at all. Overall the food was repetitive. I would not recommend staying there for Xmas if you don't have children. Coffee and drinks were awful, we paid for brand names. Overall impression was that of a Butlins Camp.
Very good family hotel, with things for all the family When booking this hotel, we clicked on the wrong icon and ended up paying extra £30. the family room was for 2 adults and 1 child age 7, but we paid for 3 adults. is there anything you can do to arrange a refund on this please
Staff was very accomodating. Enough food and drinks for all and very entertaining for children and teenagers.
The fact that it was all inclusive and the weekend was a very econonmical due to the price we paid
The Staff were very friendly and helpful the cleanliness exceptional. We were allocated room 217 on arrival the smell from the bathroom was so bad it was a health hazard. We were allocated another room the next day without argument i think the staff are aware of this problem and in my opinion the room should be closed.
food was very good but alcohol drinks were watered down but still acceptable although i would not class as a four star top cover on bed was grubby and for a four star found this unacceptable but was good value for money
All of it, food, entertainment, Staff
I liked the open space in the lobby hall & the room was of a decent size I was v.impressed with the food, I went B&B & thought there was not enough variety & the long queues for hot food between 9am on wards. For the size of the hotel the pool area was too small & crowed perticular for high season
Comfortable clean rooms, plenty going on more suited to families than singles. The lifts were far too slow and the dining room arrangement is awful. If you are a club member you walk in but if you did not book under this arrangement you have to queue for every meal like a load of cattle.
This is the 2nd weekend break at this hotel and we have no complaints what so ever. great hotel with excellent staff and food choice.