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Trevligt bemötande i receptionen. Ljusa och rymliga rum. God och riklig frukostbuffé.Mysig uteplats längs Spree. Saknade värdeskåp på rummet.
Det var lätt att hitta till hotellet från S-bahnstationen. Läget var fint vid floden Spree och det var väldigt tyst och lugnt. Vi fick vårt rum tidigt på morgonen. Nej
The breakfast, the friendly service Slightly out of the way of central Berlin
I love the speed of the wireless internet provided by the Hotel, which is super fast! The TV is too old! They gotta upgrade to LCD or Plasma!
spree view no kettle, kostly food.
Nadine at reception was very nice
food was excelent,location handy for Berlin ila
Good restaurant Location. Far from transport hubs. No airport transfer, only possible to get by taxi. Hotel is full with crowd, some seminars going on, very loud.
The room is clean, large and comfort. No alarm clock in the room.
Beautiful surroundings, great way of relaxation
Friendliness of staff Restauarnt closed early and there was no form of room service, we arrive late and had not eaten, and could not. No discretion over breakfast timings either for early snack fo those leaving early
Super staff and an unusual restaurant/bar, with good food.
Staff very nice- facility very outdated Flies in the bedroom- have no idea why Sounded much more modern ont he website than it really was
nice facilities, friendly staff buffet breakfast was over priced (16 euro per person)
Close to the lake, bowling alley. If you don't tell them before checking out, they will charge you for breakfast - 15 euros per person. They told us they assume everyone eats breakfast there so they charge each guest without confirmation. I told them that this seems rather dishonest, they didn't seem to care. The food is pretty disgusting by the way.
The staff were very friendly, especially at the bar, and restaurant. This was good because we didn't speak German very well, and although some of them were nervous about speaking English, they did very well. There was in particular one staff member who was very helpful when the service desk had made a mistake with our dinner booking. She went out of her way to help us, it was lovely service. I thought the fact that a guest had to pay for parking at the hotel, despite the fact that the hotel is quite a way from town, disappointing. They had ample parking fascilities. I can understand that they didn't want a large amount of people who weren't staying at the hotel to park on their property (possibly them looking for access to the lake) however I felt that a card should have been arranged so that guests could park at the hotel.
This hotel is in a wonderful location on the Muggelsee. You can get the boat into the centre of Berlin, getting a real feel for the city. We'll definitely return. Air conditioning in the room could be better.
Quiet location and easy transport links to the city. The wildlife was abundant within the hotel grounds- including wild boar. We would have liked a do not disturb sign for our room, so that the cleaning staff did not have to come in every day.
All the Hotel staff spoke good english and were very helpful in getting information about the bus into Kopenick, to get the train to the centre of Berlin. We booked a Lake Side room, but the Lake view from the balcony was blocked by a line of tall trees on the edge of the Lake.
Perfect location if you are looking for a quiet setting at a reasonable distance from central Berlin, or a place to stay near Schönefeld airport. Very friendly and professional staff. In our case, they arranged for birthday cake and coffee at 6:30 AM ordered only late the evening before. Very appreciated! Expensive breakfast at €16. Parking charges €8, although you can park for free afew hundred meters away from the hotel
food was very good but we could not handle the bugs that congregated near to the dessert area and than began to go into the restaurant proper area.
Nice quiet place, sauna was excellent more guest and live music
Kindly receptionist mobile talked me into the area through road workings, blocked streets. Very helpful to a lost traveler. Great view of the river too. Too bouncy beds.
The staff was very helpful and friendly. Great location near market, s-bahn station within 20 minute walk. Breakfast served on very nice outdoor terrace overlooking spree river. Air conditioning would have been nice but proximity to river made it bearable at night.
Very nice location on the river. Very friendly receptionists. Nice terrace were you can have breakfast. Large and clean room. Everything was perfect.
Renlighet och hjälpsamheten var bäst. Lugn hotel med stort rum. Det var varmt i rummet. Personalen kunde inte tala engelska men vi använda den internationella kroppspråket. Vid utcheckning sa receptionisten att det inte gick att betala med Visakort för terminalen var trasig. Detta ställde till stort problem för mig. Jag skrapade alla kontanta pengar jag hade och kunde betala kontant men fick aldrig något kvitto. Det tyckte jag var mycket oprofessionellt. Man tänker först på att de driver hotellet svart. Han försökte övertyga mig om att så inte var fallet. Det var dåligt tyckte jag.