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Every single person we interacted with - from the bellhops to the concierges to the bar and restaurant staff - treated us with truly above and beyond hospitality and went out of their way to make us feel welcome. I have traveled extensively and don't think I have ever had such uniformly excellent and personalized service at a hotel. During our stay we requested to change our reservation to a larger room and extended our stay by a few days, and we ordered room service several times (really delicious and pretty reasonably priced) with some modifications for vegan diet and these requests were all accommodated very graciously. Following a most minor, really negligible, issue with a room service order we got a handwritten apology note from the general manager and voucher for complimentary drinks at the hotel bar. (The drinks were very good. The bar has a great cocktail list.) The room itself was spacious, comfortable, and and well appointed, with a nice view of downtown Birmingham. The hotel is right in the heart of downtown, convenient to many bars, restaurants, the art museum, other major buildings etc. There's a parking lot just across the street and easy street parking around, but we didn't even drive so much because there was a lot right within walking distance. I could not recommend the Redmont more highly. Will definitely stay here on any future visit. Literally nothing
The staff were very accommodating, friendly and professional. The design and decor was beautiful and my room was very tasteful. Clean and comfortable! I have nothing bad to say about this hotel.