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Bra läge, trevlig personal. Utmärkt med garage i byggnaden. Om man är 2 passar en studio för 3 bäst. Stort köpcenter direkt utanför dörren. Hade nog föredragit städning varje dag i st. f. enbart en gång.
Rymliga rum med god kvalitet och bekvämlighet. Gratis internet. Priset var jämförelsevis högt med tanke på att frukost inte ingick och det ingick städning bara en gång i veckan.
Bra hotell för övernattning under några dagar för att delta i konferens. Bra och centralt läge. Det fanns inget jag inte tyckte om.
Fräscht hotell, bra läge, bra isolerat Dåliga kuddar
Läget, kokvrå, internet, trevlig personal Ingen städning
toppenbra läge, trevlig personal, rent och snyggt inte så kul med stora soptunnor strax utanför entren....
Hotellet låg centralt och detta var bra, men samtidigt mycket oväsen när folk skulle hem på kvällarna. Rummen nr 401 och 403 som vi fick hade endast ett fönster nere vid golvet och detta gick inte att öppna. Mycket dåligt.
Vänlig, serviceminded personal och hotellets centrala läge gör det till ett mycket bra boendealternativ. Standarden var inte så bra, badrummet slitet och rummet trångt möblerat.
Läget i Gamla stan. Frukosten var lite mager för det priset. Saknade bl a grönsaker och frukt.
Ligger bra till, centralt. Service har fungerat bra. Nära kommunikationer. Ej värt 3 stjärnor i dagsläget, pga behov av renovering. Rummen ger ett slitet intryck, inte så fräscht. Väldigt lyhört mellan rummen. Ligger på "party"gatan, kan vara störande utifrån.
Delightfull hotel with very nice rooms
The staff, especially the concierge managers, were helpful, pleasant, and went out of their way to assist, without asking. Very well trained and gracious. We enjoyed being on the main Place of the Grand Theatre; sitting outside on the terrace was delightful. Comp. bottles of gazeuse and plat water each day in the room was a nice touch. We were on the top floor, converted from attic rooms, so the ceiling was low and the windows were much smaller than those of the floors underneath. The lighting in the room did not compensate for this and it was impossible to read either a book or a newspaper. The drapes were luscious, but covered the small windows. Would have liked a coffee/tea tray in the room.
The hotel is right in the city centre, very close to shopping area. The staff is very helpful in all our questions. The room is not too big so preferably a medium size luggage suits better. The traffic is very heavy, it took more than 1 hour to reach the hotel from the city outskirt!
The location is ideal and the staff were very friendly
all went clockwork - we aked to rent a car: it arrived i ntime at the right price etc . Great hotrel - great value for money !
Excellent restaurants and cafes abd breakfast.
Stayed at the hotel for three nights. The restaurant was superb, other than having a table full of Chinese next to us who had two interpreters running around the table explaining/translating. Still an enjoyable meal non-the-less, and chef Pascal Nibaudeau came and spoke with us which was nice - although only because he had to come and 'shmooze' the Chinese clients who I assume were carrying big bank books! Location is great, right next to the shopping area, opposite the opera house and two mins from the tourist centre and tour buses. Reception and concierge were very helpful. The room was well finished and luxurious, however it consisted of a very narrow hallway with the mini-bar, safe etc being right at the entry, and the bedroom at the other end - the oddest shaped hotel room I've stayed in. Virtually no room to place an open suitcase let alone two, which for the price we payed was not good enough. Unfortunately the hotel's gym and spa were still being constructed, which we were not advised when booking. The staff at the bar were not attentive at all, and on two occassions I had to get up and order drinks - not great when they are standing around chatting instead of servicing the customer. The couple beside us didn't hold back on their criticism! Not good enough for a 5 star hotel.
Attention to details. Service. Aircon. Central location no need to use car as tram service first class also. Staff very helpfull and pleasent.Breakfast and dining very good. All in all an excellent stay! Lighting in room could be brighter bedside reading lights could be a lot more effective if the flexi arm was longer ! Bathroom hot water did not appear to be thermostatically controlled !
The service is excellent there - they make you feel very welcoming - effortless and unassuming. Nothing
we were able to procure a bright room on the square, beautifully decorated with toile fabric. excellent bathrooms with wood and marble/granite. our initial room was very dark and overly done in dark faux-curtain wallpaper. but a good sized room!
Location Deluxe room: Small & outdated Wall view Breakfast
The bathroom could you some cleaning, and the price of the hotel is way too high for what you get.
The friendliness and competence of the staff No
Service from staff was very good.
this is our 5th stay at the Burdigala and as always the service was excellent. The concierge are particularly helpful and obliging - any room requests were delt with expediantly. Excellent.
Dining Room,and friendly staff,wi fi , need tea coffeein room facility.
Staff was good, air conditioning. Fairly hard bed, location made it not worth the price of 153 Euro I paid.
Location and facilities
Breakfast was not included.
Staff was very friendly and very helpful. Price quality ratio is under par. Hotel is quite expensive and the 5 star rating is somewhat overdone. Beds were good, but blankets is a bit outdated and one would not expect that in a 5 star hotel. It seems that the hotel aims at business travelers, however, there was no WiFi in the hotel, only a business corner.
service and evening meals excellent breakfast far too expensive
Bra läge mitt i stan med shopping, caféer och restauranger. Ligger bara 100 meter från stort parkeringshus som är öppet dygnet runt. Ganska svårt att hitta till hotellet, trots färdbeskrivning. Räkna med att köra fel upprepade gånger.
Läget. Trevlig personal Slitet
Ett mycket bra läge med närhet till både sevärdheter, shopping och restauranger. Mycket litet, mörkt rum. Ingen AC. Fullständig kaos på frukosten vissa morgnar. Utlovad välkomstdrink = ett glas vatten...
The staff were very friendly and helpful.
The room was actually quite cosy, nice and comfortable bed and sizeable bathroom with good shower. I liked the coffee/tea maker in the room. Breakfast was 15 euros and slightly lacking in choice.
The hotel canceled my reservation 2 hours before I checked in as they claimed that could not charge my credit card. When I arrived they asked for a bigger rate.. Who does that??
good room and breakfast location
Hotel location is very well.Easy to go to central part of city.Room facilities are well. There are so many group tourist. So some time , very difficult to take elevater and to get information from front desk.
Close to city centre. comfortable clean hotel.
Room hadn't a double bed, but two single beds.
modern stylish hotel, excellent room, perfectly clean, great breakfast, very fast lifts, kind staff, quiet location, easy access to hotel (but not right in down town)
The bed was comfortable, room was big and bathroom was great
The staff were exceptionally pleasant and helpful. The breakfast was somewhat expensive.
The location was excellent. Elevators were very very slow. Lighting in the halls was bad.
Big, comfortable double bed and spacious bathroom. Hotel in ideal position from which to explore Bordeaux. Staff efficient and friendly. Would be sensible to include kettle and tea/coffee in room as matter of course rather than by request.
Very clean, modern and comfortable. Lovely hot shower. Staff very helpful and friendly. Excellent location. No tea or coffee making facilities!
The low distance from the center of the city, the tranquillity of the room. The fact that there aren't the same services as in an hotel
The location was perfect for exploring the city of Bordeaux. I thought it was a bit overpriced especially since breakfast (which we did not opt for) was an addition 12 EUR / person. Breakfast should have been included for what we paid for the room.
Great location, and the grand room we had was perfect with children as it had an extra room and lots of space. This room had. Beautiful simple French decor and was very comfortable. There was no meet or greet by staff, and no reception. It is more like a b&b. There are many beautiful chateaus you can stay in which are more typical of the Bordeaux region. However you can't beat the location of this hotel, and the rooms are nice
clean,excellent bed,well located but parking and finding the location was difficult. Detailed written street directions would be helpful. Not enough toilet paper
Small B&B in the center of Bordeaux, it is composed of a small number of rooms, so it does not suffer from problems that are typical of bigger hotels. The rooms are clean and of decent size, the environment was quiet and relaxing and the staff was nice and helpful. Due to its nature there is no 24h7 reception and/or service.
Det låg på vägen som flygbussen körde, så chauffören stannade bara på några meters gångavstånd från hotellet och han visade att hotellet låg på andra sidan. Hotellpersonalen gjorde sitt allra bästa för att jag skulle trivas och var engelsktalande. Det var relativt långt till kafeer som var öppna vid frukosttid
bra och prisvärd frukost. bra läge, lätt att åka spårvagn - tram - in till centrala delarna.
Läget i staden samt att det finns en bra parkering innanför låsta grindar. Att frukostvärdinnan dammsugade i frukostrummet samtidigt som frukosten pågick. Sedan hade det ju inte skadat om personalen i receptionen hade kunnat lite engelska... Men det önskemålet är kanske orimligt eftersom t o m personalen på McDonalds inne i Bordeaux enbart talade franska;-)
Centralt beläget. Gångavstånd till centrum. Parkering på hotellet om man har bil. Receptionen bemannad dygnet runt med engelsktalande personal. Trots att vi fick ett 'rök rum' var det fräscht och helt nyrenoverat,
first class service - good breakfast - beautifull ambiance in room and hotel
They need a bigger sign on the front gates, it is hard to find otherwise (you can drive past several times).
The best breakfast is provided - very French and fresh - prepared by the wonderful George. Even though parking was very limited, our charming host Jerry made our arrival and check in easy. The rooms are not very soundproofed. Could hear the activities and conversation of our neighbours.
The personal approach, quiet room for sleeping, interesting interior design, staff's helpfulness There should be some things fixed in the bathroom:-)
Comfortable room, great bathroom. Lovely breakfast and beautiful surroundings. Good location. No
I liked the design of the hotel, it is near to the centre no
The room I stayed in was a bit dingy, but overall the hotel is absolutely lovely! My only complaint is that I was asked upon arrival if I would like breakfast and I said that I did. When I came down to breakfast in the morning, my table was already laid up with a full breakfast I was not asked it that was what I wanted, I was given no choice, which is what I expected. All I wanted was a piece of fruit and a pastry. I said that I didn't want the full breakfast, but I was still charged for it, despite only eating the pastries. I wasn't happy about it and it put a negative slant on my stay.
service, friendliness n/a
Hotel and facilities were excellent.Staff friendly and helpful.Breakfast was great. The sign outside is very small and it doesn't look like a hotel from the outside so can be hard to find.Breakfast is a little expensive.
We were always warmly greeted each morning at breakfast by the owner. Hotel was very clean and spacious. Good location near the park and only took minutes to walk to the centre .International newspapers available.Owner helpful with French phrases.