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Staff were excellent, restaurant good WIFI was terrible, weak and kept dropping. Our room was supposed to be Superior but it was tiny with no view.
Location Deluxe room: Small & outdated Wall view Breakfast
Hotel and facilities were excellent.Staff friendly and helpful.Breakfast was great. The sign outside is very small and it doesn't look like a hotel from the outside so can be hard to find.Breakfast is a little expensive.
The best breakfast is provided - very French and fresh - prepared by the wonderful George. Even though parking was very limited, our charming host Jerry made our arrival and check in easy. The rooms are not very soundproofed. Could hear the activities and conversation of our neighbours.
Bed: comfortable. Quiet. Clean. Good laundry facilities. Reservation was lost. We were given a replacement appartment which was not quite up to standards, eg no place to hang our clothes, no glasses in kitchen. We could have used better lighting for reading during the evenings. Nothing major.
The location is great and the room was comfortable albeit the noise insulation isn't quite up to scratch Parking is a bit of a trick if you arrive at a busy time
clean,excellent bed,well located but parking and finding the location was difficult. Detailed written street directions would be helpful. Not enough toilet paper
Great location, and the grand room we had was perfect with children as it had an extra room and lots of space. This room had. Beautiful simple French decor and was very comfortable. There was no meet or greet by staff, and no reception. It is more like a b&b. There are many beautiful chateaus you can stay in which are more typical of the Bordeaux region. However you can't beat the location of this hotel, and the rooms are nice