Boston Omni Parker House Hotel

Superb

Beautiful, clean, close to everything

Very thin walls. We could hear our neighbors just talking. Bathroom was very small.

Everyone was very professional and...

Everything! It was wonderful. We are definitely returning to the Omni Parker House.

Exceptional

The room was clean and location was great. Unfortunately the restaurant and such were closed due to Covid so we werent able to use the amenities.

Staff was over the top caring - went the extra mile for my wife's birthday. Great location for Washington Street shopping and walking distance to North End and Quincy Market. Fifth or sixth stay. Favorite in Boston. Thanks guys!.

No

Exceptional

Enjoyed staying at a classic hotel. Ivy was stunning. Sad the restaurants were closed, I was so looking forward to a Parker house roll and Boston Cream. Will be back for that. Very walkable to everything.

The room was dark.

Solid Hotel, not amazing on...

Hotel Location was excellent. Décor - a little dated. Bed - Awesome! Thanks

Restaurants closed, Carpets throughout, a little dated. Bathroom - average, Older

Great stay, good location, awesome...

Hotel was in a good location. The staff was also very friendly and helpful.

The room was pretty small, could have been a little bigger- especially the bathroom.

Super comfy beds; great location; luxurious decor

Had to run hot water on full blast for 10 minutes before it was warm enough for a shower! No fridge or microwave in room.

Exceptional

Really equipped gym and really historical place

Have stayed there several times...

location

Great stay in historic downtown...

Lovely accommodations, welcoming staff and comfy beds

Noise and no food available

Exceptional

Staff...Lobby....Concierge.......the Room....etc

Best Place to stay when visiting Boston or doing Business there......A plus rating for Coronavirus Safety !!!!!! Staff is exceptional at Customer Service.......Room is tailored to meet all needs....ie: refrigerator..ice...work-out center open 24 hours......extra towels..soap..masks if you or your family needs them.......

Exceptional

beautiful historic hotel, location could not be better

Well, its a historic hotel, the rooms are a little small. BUT FINE. really really good.

rooms and service were excellant

location and room

state and city taxes were excessive.

Great location. Room had a old-fashioned vibe, but with modern amenities. Pleasant stay!

The sink backed up if you let the water run for too long, but went down fairly quickly once the water was turned off.

Superb

Great location. Room had a old-fashioned vibe, but with modern amenities. Pleasant stay!

The sink backed up if you let the water run for too long, but went down fairly quickly once the water was turned off.

centrally located near all of Boston's must-see and do attractions, great value for the money

room was dated, but that's ok in a historical property. Parking was very prices, I guess average for Boston, but still expensive.

Great romantic get-a-way a the...

centrally located near all of Boston's must-see and do attractions, great value for the money

room was dated, but that's ok in a historical property. Parking was very prices, I guess average for Boston, but still expensive.

Great Location! Friendly, helpful staff!

N/A

Exceptional

Great Location! Friendly, helpful staff!

N/A

Room and facilities were excellent. Bed was comfortable. Staff was very professional, everyone was helpful and polite. Perfect location for us. Loved hanging out at the Last Hurrah (I think that was it's name) and visiting the King's Chapel across the street. Great value for the price.

Valet parking was a little stressful as we had to block School St. for a couple of minutes to find the valet and I'm not from Boston so not used to have people honk and yell at me. Wish I had thicker skin and there was a better way to handle the parking but it is Boston...Also, we left a cord to our coffee maker in our room. I called the next day and the staff was great and found it for us but the shipping service I was directed to was going to charge $32 to send a 2ft. cord ($8 value) to NH. I understand it is a separate service, not the hotels fault.

Location was very convenient!

The pull out bed was very uncomfortable, and the couch it folded into was ripped and awkward.

Staff was wonderful, helpful and respectful.

The rooms were a bit small but that’s to be expected from a hotel with so much history

Loved the full sized soaking tub and the option of ordering breakfast to go as we were there for an event. The staff were all absolutely amazing and very welcoming to the multitude of nerds who took over their hotel for the weekend

Parking in the area is almost impossible but that's Boston for you. The size of the room for the cost seemed a little steep as well but again that's Boston for you especially historic and harbor area.

Beds were very comfy

There could have been more outlets

Queen sized bed would be nice

The location was great it was clean and the gentlemen at the reception desk was amazing. Location within the city was great. Wish I had had more time there.

Breakfast was a little expensive for what was ordered.

It’s close proximity to Fanuiel hall

Loved the lobby and free upgrade from a full to king size bed. Perfect location - can walk everywhere. Free bottled water. There's a parking garage around the block which saved us money.

The rooms are on the small side and need some upgrading. The shower soaked the floor and was slippery. Poor view out the windows. They asked for $150 per day for a pet...more than the cost of the room.

The character of the old building and the location.

The shower could have been cleaned a little better, but the rest of the room seemed well cleaned.

Excellent hotel. Very historic. Wonderful staff!

Always a pleasure to stay great staff

Love everything about this hotel, staff are so friendly. Room spotless, super location too. We always stay here when visiting Boston & we will be back!

The food in the dining room is excellent. We also went to a highly rated restaurant and the food wasn’t nearly as good.

The lobby decor

Nothing

Comfortable room and bed. Staff was a delight - they were gracious and helpful with quick answers. Bartender was attentive and accommodating. Would return next year for same event.

Bathroom was TINY! Tad awkward to need to close the door to get enough space to move about in bathroom. I will never complain about my bathroom at home ever again! Wonder if pocket door would be more beneficial for this space.

We had a deluxe king room, which was enormous. Beautifully appointed with desk, sofa, chairs, coffee table, tv, etc. One of the best hotel rooms ever. We were able to walk to the Colonial Theater, walk to Blu restaurant, and return to the hotel on brightly lit streets. It was truly wonderful from the friendly valet to the desk staff welcoming us to this treasure. Love this hotel. Highly recommend, especially for a romantic get-away.

Old charm hotel, dead smack in the middle of downtown in the Freedom Trail, 5 minutes walk from Faneuil Hall, excellent courteous staff and comfy rooms.

Thin walls, could hear a person sneezing 10 rooms down. To be expected in an old building though.

The location and that it is historic and the staff are very attentive

Nothing

A most unexpectedly charming hotel - I never realised the history behind it until I was there. Very centrally located. I booked a petite single room and it was that, but perfectly clean and ideal for my overnight stay. Some very lovely almost antique additions to the room made it quite unique as a hotel venue. I would recommend it as somewhere a little out of the ordinary from your typical sterile corporate hotel. P.s. the bar/bistro was lovely. I only regretted we never found it the first night. I had a really lovely glass of local red wine and sliders there.

I loved how well maintained this historic hotel was kept. The lobby was absolutely breathtaking. My room was cozy and the bed was very very comfortable.

N/A

Location, coziness, comfort, friendly helpful staff, value. Our favorite in Boston

Everything was PERFECT!

Love it’s history and location

Some aspects are a little dated feeling

Located near everything. Excellent staff fast and friendly.

Tub would not stop up and parking was a bit expensive.

Fantastic location

Very small bathroom

Great location for all sightseeing!

Nothing

I hate it when hotels smell and I cannot sleep when they do. This hotel didn't smell at all, bed was really comfy and the lobby was beautiful. I really enjoyed my stay there.

They charged a deposit to my account and did not tell me about it. They returned it afterwards.

The oldest continually operating hotel in the USA. It that old school charm. The bed was extremely comfy

The room though was in need of a bit of a refresh. Was looking tired. It had everything we needed though.

The bed was amazing and sooo comfortable! Everything was fantastic and the history of the hotel is fascinating.

great, i had room service

a bit dated

Conveniently located in downtown Boston. Close to North End - 10 minute Uber

Nothing, we loved it!

Great Location

Nothing to complain about :)

Everything

Nothing

Classic Old Hotel with Great History .

History

Very comfy beds

A bit dated

I did not have breakfast at the hotel. I did have lunch in Parkers bar, food was good ,service adequate. I also had dinner in the restaurant, food was excellent, service was excellent, price was high.

the bathroom in my room was very small, but it was immaculate.

We loved the Historic feel. Our rooms were great.

Nice style. Old and classy and clean.

Rooms were a bit small and no personal fridge or freezer.

Proximity to attractions. Large room. Friendliness of staff

Lack of area to enjoy our coffee and hot cocoa purchased in the starbucks located in the hotel

History and staff

Great location..attentive staff..breakfast

Parking is exoensive

History & old time character - fits the Old Boston neighborhood

Rooms a bit small - mine & some others i caught a quick look at when passing by...

The location of the hotel was great also the staff was great.

Nope

The bed I slept like a baby

No

Location, and ambiance.

Size of room. But it is understandable given the age of the hotel.

The ambiance of this hotel cannot be matched. It was classic but yet not at the price of giving up any amenities.

This is my 3rd time staying @ the Parker House. I will never stay anywhere else in Boston. Outstanding location, great staff & accommodating. There are newer hotels but this is old school cool. 2 great bars on site & strangers can share the big tables.

Beds are smaller than newer hotels but the linens were 5 star

The hotel location is located at the beginning of the Freedom Trail.

Not knowing where to drop off the car when arriving at the Hotel. I had to call to get that information.

The character: classy, elegant, attention to detail in design. The location is also a huge factor: Central to just about anything you want to do in downtown.

many of the basic tv channels were fuzzy

The bed was super comfortable and the room was very cozy, clean, and quiet. The hotel is beautiful and so full of history. The two bars are both excellent. I love the location, being directly between old town and Boston Common. I couldn't ask for a better first stay in Boston.

No easy to use staircase. Had to take elevator from the second floor.

It's located within walking distance to most of the stuff that my wife and I were interested in and we stayed here a few times in the past.

About the only thing that we didn't like and it's not about the hotel was parking in front to register.....there's only a few spaces there and at the time they were all filled so we had to drive around the block...which in not easy in Boston.

Convenient location, beautiful lobby and a very nice pub “The Last Hurrah”. The staff was accommodating, even though they were having a problem with the keys.

The server at the pub seemed not to be having a good day. Hopefully that is a rarity.

Location is absolutely the best you will get in Boston. Almost the very start of the Freedom Trail and walking distance to literally everything. Simply a block or two to whatever you want. Will stay there from now on.

Parking is very difficult/expensive. I tried to check in at 4:30 on Friday. Huge mistake. No pull-up check-in parking. Think of a work around on that, the Hotel is worth it.

location and price

bathroom cabinet rusty

Hotel employee by was magnificent!

Bathtub has peeling framework and paint

The staff were all very helpful and friendly. The bar restaurant was great food and funky drinks.

Hotel employee at check-in was terrific!

Parker House is always a good visit!

Beautifully kept older hotel with 3 great eating and drinking options inside. Great find. Location is outstanding. Very close to T, downtown, seaport, waterfront, Faneuil Hall, North End. All 15 minutes walk or less. Large rooms, natural light.

Bathroom was a little small but wouldn't stop me from coming back. Great place.

Such a grand hotel.We loved it.

Lobby history and location

Location is great.

Rooms are small.

Bar closed early and they need new blow dryers. The staff was great!!!

Historic nature of building and location

Ironically, historic nature makes for small rooms, a few less amenities.

It's old world character and great staff.

It is in a great location, within a block of some Freedom Trail sites. Staff was friendly and helpful.

The room required me to carry bags up a half flight of stairs after taking the elevator to our floor. Not a big deal for me, but definitely something to ask about if you have difficulty with stairs, small kids or whatever.

Staff was very helpful and friendly

Location

No

Location/Restaurant/Bar. Staff was great. Housekeeping was great

Older hotel. Had an old smell to it. Took a while to get use to it

Beautiful historic hotel in the heart of Boston

no

Its a very classy hotel. Vintage motif

Parking $53/day. Typical Boston tho

Honestly, nothing. It was perfect!

Great location and the staff was very friendly and helpful. The concierge was very knowledgeable and offered many suggestions as what to do and where to eat.

Small bathrooms but the rooms were very clean

People were very nice. The hotel itself is spectacular and right in the middle of everything.

Location and hospitality

The location was perfect, close to all the main sites and yet still quite. There wasn't a lot of street noise.

I believe this was suppose to have been a 4 star, so would've been nice if there was at least a mini fridge in the room. I think it was available but only by request and for $15.

I love old historic hotels and the Omni Parker House was filled with history!

I did not like that there was no parking. The valet was very expensive.

Loved the decor!!! Excellant location and friendly, helpful staff

Nothing

Excellent service great location

Elevators took forever

The service and the staffers

Location.

No fridge/microwave.

The ambiance and the location was perfect

Tub was a bit chipped and tub drain was broken

Location is great. Close to everything. Don''t forget about having a slice of Boston Creme pie. So yummy.

Room was small but expected considering the historical nature of the hotel. Still a great hotel if you appreciate history.

Great location and all staff were friendly and helpful. Beds were comfortable.

Bathroom was small and there was little storage for toiletries or to hang towels for 3 guests. There was some mold under the soap holder so a really thorough cleaning would have helped but daily cleaning was good. No comfy place to sit.

Staff are friendly and attentive. Good location.

Fitness center is not open 24hr.

pk small rooms

NO

WHAT I LIKE BEST IS THE CLEANLINESS, DECOR, ROOM AND ROOM SERVICE, STAFF, HOTEL IS LOVELY.

I DID NOT LIKE THE LOCATION. THERE IS NO PLACE TO PARK AND NO GARAGE ON THE HOTEL PREMISES. I PAID $300 TO PARK IN A GARAGE FOR ONE WEEK.

Arrived before check in and staff was great trying to get me into room. Location is great.

The location was great.

I was very disappointed it did not have a pool.

Beautiful historic hotel in a fabulous location

This hotel was stunning! We were instantly greeted by professional and friendly valet and escorted into the lobby, which is breathtaking. The history alone is what motivated us to book our stay, but the service, decor, location, and comfort of the bed is what will make us stay here again and again in the future.

The rooms and bathroom are very small, but the comfort and decor make up for the small spaces.

The staff were awesome What a wonderful stay at such an historic hotel

No free breakfast

Although small, the room was comfortable and the shower quite lovely. Plenty of hot water in the morning. A blizzard was expected so I decided to check out a day early, and this was hassle free. I did not ask for the name of the person who helped me with the checkout, but she was very polite and extremely helpful. The door man and valet folks were quick to bring my car and wish me a safe journey. Overall a very pleasant stay and I was able to accomplish that which I was in town for.

I found sleep very difficult due to the noise level throughout the first night of my stay, which was a Tuesday. Many drunk people coming to rooms late very loud in the hallway and then one couple in the room next to mine arguing until approximately 4am.

Great location. Great Staff & Service. So much His

This hotel for the amount I paid was really above my expectations in terms of service. Location is very central to the historic district, entertainment, food shopping. The hotel itself has a rich history and great to wonder through it. Would stay here again.

Location.

First Class Hotel

Not a detail was missed. Truly a 5-star experience!

Great location

Samantha was great as we were checking in. We were a little early for check in so she said the hotel would hold our bags while we toured the city. She came through on the promise of a room with a better view. So happy with the room that over looked Kings Chapel and Old City Hall. The hotel is right in the middle of everything, easy walking distance to anything. Beds were comfortable.

Room was a little small but wont stop me from staying again. No free WiFi.

I liked the location of the hotel in which we were able to walk everywhere.

I didn't like the corner room a long way from the elevator.

The location is great. Very convenient and excellent service.

Automated checkout

The hotel retains its historic style and decor

Lovely hotel, centrally located. Interesting history.

Small bathroom with little room to turn around or store personal items.