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Läget var outstanding, nära till allt väsentligt i staden och när till allmäna kommunikationer också om man vill längre bort. Enkelt men snyggt och prydligt rum och med de saker man behöver. Just mitt rums placering var vid hissen och ovanför entren precis, inte det bästa, men heller inte så illa som det först såg ut.
Möjlighet att få en bra och varierad frukost i en restaurang med direkt anslutning från hotellet.
Centralt läge, mycket trevlig personal, trevlig lobby med möjlighet att använda Internet. Bra rum och skön säng.
the hotel had an excellent location in the middle of town and right across from quincey market and all sorts of historic places also near the water. I did not like the colors in the room, not really funky and stylish
I actually like the location, since it's a little quiet. It's clean and hip and the staff is not in your face, but always helpful when you need. It's a tasteful place to stay.
I encountered a few problems and the staff acted immediately to accommodate me.
The location was great especially in proximity to public transportation. The decor was simple and comfortable. The noise coming from the hallway and room next door was somewhat bothersome. The lounge on the groundfloor became a night spot on the weekend and guests are continuing to party going back to their rooms. The acoustics in the lounge were very loud as well.
Walking distance to all central Boston. Fantastic location Shower is a glass box dividing the bed room and bathroom. Perfectly ok if you're into that sort of thing
Friendly staff, clean room, superb matresses.
The location was perfect for seeing almost everything in Boston. You ar eright in the centre of things yet it is not noisy like some hotels right in the hub of town. 2 things - No coffee maker in the room...thankfully coffee shops were close by...and having to pay for Internet in business centre
Nice doormen Cramped rooms that were not sound proof. No character to the rooms
Cleanliness, bedding. I really missed a coffee pot in room and thought wifi should be gratis
Bra rum, mkt bra läge. Något arrogant personal dagtid.
Ligger perfekt i miten av centrum, man ser havet direkt när man lämnar hotelet. Alldeles utmärkt, nästa gång i Boston ska vi bo där igen. Receptionen var inte roade att hjälpa mig med att boka bussbiljett, men van dator kille som jag löste det själv.
very clean, nice room, fantastic staff heat in room was uncontrollable. had AC set to 60 degrees with windows open and it was stifling hot in the room all the time. literally sweating thru the night.
We enjoyed the Hilton very much! The rooms were extremely clean and cozy. The Location was ideal for enjoying the night life however.... when we were trying to sleep it was extremely loud. We heard people throughout the hotel all night and everything going on outside the windows. Otherwise everything was wonderful!
Service in the hotel bar. Ordered mimosas while we waited for our car. 4 different waitresses came over to get our order (after we'd already placed it). 10 minutes later, still sans mimosa, I asked one of them if they were coming. As it turns out they won't serve alcohol before 11 AM. Probably something worth mentioning when someone orders!!!!
It was incredibly functional--I stayed in a clean, nice one bed room and for my needs it was perfect. The only thing that didn't quite work was the fact that I was relying fully on public transportation and it is a solid walk from the closet T stop. I could do it, but if you have kids, or ladies, if you're wearing heels, plan to take 'em off to get there!
Location and room size Staff, difficult to work with. Room was not clean (mold in the bath tub, sinks leaked)
Great location. 0.2 miles from fanuiel hall. Next to a pub and across the street from a restaurant / next to Howel at the moon and walking distance to aquarium, restaurants, bars and harbor... Everything costs money... Parking is $51 extra per night. Wifi is $40 extra per night... King Rooms are tiny... Staff isn't friendly... Hallways are dark... Some valet people are rude, others are absolute dolls... And the lobby is depressing and sets the vibe for the rest of the hotel... Couldn't control heat, felt like cold air was blowing on us all night.
no micro oven in the room
We only stayed for one night, but this was the perfect location. Easy walking distance from New England Aquarium and Faneuil Hall. There was a loud commotion outside from one of the area bars at 2am that continued for 20 minutes. I could hear it from all the way up on the 11th floor
The staff was wonderful, very polite and helpful. The hotel was very clean. The beds were quite comfortable. The room was nicely spacious. It is a lovely hotel conveniently located for the tourist. The appointments were a little less than expected considering the expense/level of accommodation. Nothing major. The furniture was sub-par - the drawers didn't close well, the closet door light weight. The phone lines did not work. There was on-going remodeling work to which the trouble with the phones might be attributed however the issue was not resolved within our four night stay.
Awesome staff. They helped a lot with restaurants and hot spots of Boston. They asked if I'd like a spacious room.. I got a regular one oddly shaped. They had construction going and woke me up with drills and hammers at 730am both the nights I was there
We loved our stay in Boston! This hotel was situated right in the middle of downtown within walking distance to mostly everything! We had such a great time. Staff was extremely kind and helpful, especially the doormen! I will definitely stay at this hotel again next time I go back to Boston!
Läge comfort Nej
Good hotel, nice location Could hear noices from the hall during the whole night, which woke me up several times.
Mkt dåligt att det kostade 40 dollar extra om dagen för parkering, samt att frukost ej ingick!!!
Betalningen skulle inte dras innan från kortet, men det var fördraget.
Staff permitted us to check in early. Excellent Location.
Maid service very good Front desk personal room outdated Charge for wifi Security staff at front door very very intimidating
For $575 they could at least provide coffee and a morning newspaper. Bathroom was small and old.
We love staying at this hotel. We had a great view of Quincy Market and the city landscape. We like being close to the North End. Our room was clean and comfortable The hallway on our floor was a little dirty. Used glasses and dishes placed outside of rooms waiting to be picked up along with some spilled food on the rug.
Clean room and lots of amenities. Great location and easy access to pretty much anything. We used point for the room. Cost is pretty high, so if considering cost with other hotels others could be a better value.
Clean, comfortable, GREAT location, excellent amenities, friendly staff, good restaurant and bar. Definitely will be my choice of place to stay when I return to Boston!
The whole hotel was impeccably clean...wonderful. The room service was super fast. The location is close to so many great things in walking distance of hotel! The maid service was terrific; very friendly and thorough. The internet was fast - once you got on it. For a luxury hotel, internet connection is typically included in the price of your stay. As a Marriott rewards member I was surprised it was not free...apparently I was not at the right level. The parking was overpriced - one member of our group parked and $51 a day was extremely high. The cluster of cars, buses, taxes etc at the entrance was poorly managed. Pedestrians were at risk, guests at risk, and children at risk - there did not appear to be anyone in control of the flow of traffic coming in an out of the entrance area. High risk.
We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.
The location cannot be beat if you want to be close to Quincy Market/North End/Downtown. Also, all the rooms are suites with a spacious living space. This is also a historic building so be sure to browse the museum quality displays throughout the lobby and hallways. Don't miss the observation deck!! Bathroom was tiny - I understand wanting to have access from bed and living rooms but that doesn't really work in a 'smaller than average' hotel bathroom. Take out the big dining table, change to a drop leaf and steal 6 feet to expand the bathroom. Btw, if you are a light sleeper, request a high floor.