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See comments below... They apparently overbooked by 40 units and we were told they did not have a room for us despite our confirmation letter from booking.com. The whole town was completely booked so our vacation was ruined...we turned around and drove home. Any decent motel would have done something to make it right. Incredibly bad management of a business.
The staff was great upon arriving. Very friendly. The room was very clean. I got a phone call from the front desk a few minutes after getting to my room. She was calling to see if everything was alright and let me know if I needed anything to call. Could see how it could be overlooked. Didn't know what to expect but was very pleased with everything! I wasn't aware of the $100 deposit when I went to check in until the lady at the front desk told me. Kind of a buzz kill. Just don't trash your room and you'll get your deposit back. Simple enough.
To Legends and Dixie Stampede
I love vacations in Branson and will be back, but never to a LaQuinta hotel ever again. Our Hotel Room was robbed and the Manager did not seem to care. My Wife has Lupus and is in extreme pain so she takes Narcodic Pain Meds. They were taken along with Jewelrly and our Camera. Manager commented the insurance company said you have to prove you had then with you.I asked was I supposed to take a picture in the room of all our possessions just in case we got robbed. We felt violated and the Manager did not seem to care. He reported to the owner and he did not care either.
Great staff!! A lot of noise from people passing by late at night and early in the morning! May be posting something to make others aware other occupants may be sleeping/ resting at night!! Staff were wonderful and helpful!!
The office staff were rude and condescending. I will never stay here again!!!!
Comfortable bed They didn't have a record of my reservation when I got there luckily they saved a few rooms just in case there was a mistake. also there was a woman next door who kept me up one evening sounded like she was drinking and got ill.
Good location good price Bulb burnt out in a lamp. Rugs lots of visible spots in circles like an animal peed.no eggs for breakfast since ran out day before. Don't they have grocery stores in Branson where they could have gotten some eggs.hair dryer didn't work.
This guest did not leave comments about this hotel.
location, friendly staff, breakfast. nope