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Quiet location, Receptionist not always at the desk or available, I and many other guests often reached over and grabbed our own keys (security?) Also many of the lights did not work in the room.
Nice touches such as footbath and welcoming sherry. Very friendly staff. Comfortable room. Only that the restaurant was closed although the guide in the room referred to it. Only a minor point.
I was on business trip in Aerodata organization. I was very satisfied
I liked the breakfast buffet the best - it was supurb! The pillows were too soft
Staff was very friendly. Nice location. Room a bit small. The bed was semi-comfortable.
breakfast no free wifi
Convenient location in downtown Braunschweig. Parking available.
good location, friendly staff B'fast choice very limited
Central location and own parking. Nice and freindly atmosphere. Good German standard of the breakfast.
The reception staff was kind. They had forgotten to turn on the heat, it was freezing cold, and we slept with our coats on. The Hotel was being restored, therefore there was a horrible smell from the carpet glue, which made breathing unpleasant. We canceled the following nights, as it was impossible to sleep both because of the cold and because of the strong smell. The restaurant breakfast was the worse we have had for many years in a hotel. The date on the tea bags was long overdue and the bread old and dry. No service what so ever perhaps the staff was off?
Läget i centrum av Barunschweig
Trevlig nattpersonal och god frukost. Kallt på rummet!
Gratis WIFI på rummet. Centralt och nära till gamla stan och affärer. Hyfsat nära till spårvagnen. Trevlig, serviceinriktad personal.
Location, correctness Very cold; the rooms are not any better than a standard Mercure, but the price is higher.
Hel was easy to find, good parking facilities, fair restaurant and exceptionally good room lights, so that reading was a pleasure.
Good place, very good price. so small room
Nice, clean and comfortable rooms Good location, right in the city centre Convenient and cheap underground parking A little bit noisy in the morning (cleaning staff)
The hotel is well managed and manned by profesional staff especialy at the front desk. The restaurant is OK however the variety of the menu should be improved.
Central location, very clean, modern room. Parking is not charged as flat fee per day. Every time you go out with your car you must pay. This is not well explained in the hotel page at Booking.com. Bathroom is so "modern" that you cannot avoid splashing everything: the glass partition over the bathtub is very tiny.
Excellent in all respects
It was a bad experience. Everything was extra charged, they didn't have what i reserved. I feel scammed. Breakfast was pricy but very good. Either Booking.com or Mövenpick did not do it's job. When we got there staff claimed that the reservation was for 2 people instead of 3 (we did a 3 people reservation) and said that the asigned room didn't fit an extra bed. They also wanted to charge 25 euro for an extra bed wich booking clearly stated that was free for adults also. The only "solution" they had for me was giving me a bigger, and of course pricier room with the extra bed. At the end, they didn't charge for the extra bed, but I had to pay the cost of the bigger room anyways. I ended up paying 232 euros for my 179 booking. I'm still waiting to hear from Booking.com AND/OR MÖVENPICK with at least an apollogy, money back would be nice too.
I think the price for parking and internet as well as the breakfast is extremly costly Fee for parking, internet access and breakfast
Bra läge. Allt fungerade. Saknade säkerhetsskåp på rummet samt kylakåp.
Att det har ett bra läge och att man bor i närheten av kulturen. En bra restaurang med en bra personal. Illa, mu, möjligt att de har haft en takläcka och att det var en illa-luktande doft i korridoren. Detta måste rättas till i övrigt var det bra
Hotellets centrala läge är bra. dåligt bemötande av receptionspersonal, samma hände mig året innan, kände mig inte välkommen, kommer inte att boka några fler resor till detta hotel.
Trevlig personal, gammalt och imponerande men med fina rum, perfekt läge mitt i centrum med parkering utanför dörren, god frukost. Bor gärna här igen. Nej.
Bra med parkeringsplats utanför. Bra att det låg mitt i centrum. Fin säng.