Renaissance Brussels Hotel

Very disappointing management of the situation by the staff. Could have been an acceptable stay given the circumstances. Turned out bad

Front desk poor management of clients' needs

Excellent staff!

The noise from the next room and at 6am noise on the street

Large room

Standard getting old

My room was very spacious, positioned at 5th floor very quite, which is very important for a business trip. Amreican breakfast was excellent, stuff fast in refilling empty plates. Sauna and pool servise is very good, not to crowded, so one can enjoy there time in sauna as long as they want.Staff at the reception very well informed and happy to help.

The hotel is clean, comfortable and ideally located for my purposes. The staff are friendly and cheerful. This is not the first time I have stayed here, and certainly not the last.

The staff we very friendly and helpful on desk. They also let me have a late check out at no extra cost! B'fast was a very wide selection

Dont bother eatting in the hotel in the evening. Over priced, not great service and food was just about standard! However in the bar very friendly and cheaper bar snacks

They gave us a executive deluxe suit instead of a deluxe room because we arrived late and deluxe rooms has finished. Suit was very big, comfy and clean.

Parking is 21 euros for a night, internet connection is expensive. Also they billed us the breaksfat but the it must be included to our reservation so we have to show them our booking papers. And dont use minibar.

design, swimming pool, breakfast

that fact that Juzzi didn't work.

I liked the swimming pool, the sauna, the room and the breakfast is very good

When we arrived the room was not ready, which was a bit annoying. We were promised bathrobes to go swimming but it took them 2 hours to bring them to the rooom. However with check out we were offered our minibar expenses for free which was very kind.