Thon Hotel Bristol Stephanie

great design Hotel at a perfect location

the lift was a bit small

great stay in the heart...

great design Hotel at a perfect location

the lift was a bit small

Every thing esp location, Parking places infront the hotel, nice confortable room, clean hotel

Nothing

Very friendly at the reception, functional room and excellent breakfast served at the table (Corona time). Very good location

Had a fab stay here the staff were so friendly and the breakfast was awesome. The room was a very good size, clean and had a lovely comfy bed with pillows. Free bottled water was a lovely touch.

The TV was difficult to use... The software managing the inhouse welcome page was very slow...

The location and the cleanliness of the rooms. The beds are super comfortable!

nothing

beautiful and spacious room

Nice, clean, good breakfast

There is sauna but without shower and surrounding - it's just wooden box in room.

Large, bright very comfortable room. Could find no complaints with hotel. In addition, lovely, helpful staff. Not the first time to stay in this hotel and will continue to recommend it to others.

The breakfast had an amazing selection, was of high quality, and was held in a pleasant atmosphere.

Great value for money. Large room that fit our family, great location, nice staff. I love that they had underground parking. That made it really easy for day trips.

I found the breakfast expensive for the selection. There weren’t a lot of options in the area though so it might be worth the price if you don’t want to spend a long time looking for a breakfast place. Otherwise a safe bet!

I had an enjoyable stay and would definitely go back. Friendly staff, excellent breakfast, hotel is extremely well situated.

They upgraded our room during our stay as we were on our honeymoon! It was extremely kind of them to do so and the room was exceptional!

Spacious room... huge bed... clean room.. great bathroom...good location.. overall i like it

Nothing

The breakfast is a bit expensive

I feel like at home there ....Thanks to Sinan, Jean Luc, Laurent, Jordi, Maria Vittoria....I'm going very often to Brussels and I'll never change for another hotel

Nothing.....everything was perfect as usual

The hotel was great! Nice location, the staff was very helpful and the breakfast was really good!

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The hotel is outstanding, a very comfortable bad with a street view, rich and varied breakfast, all the receptionists very kind, nothing to reclaim. And the tram stops and the underground is very near. All in all we had an enjoyable stay and we'll definitely repeat the experience!

The menu was very limited and offered no kids menu as family that was annoying as we had to look for meals locally

Great stay. Amazing breakfast served until 12:00! Welcoming staff and convenient location. We recommend!

Excellent breakfast. Friendly reception staff. Large spacious rooms.

I liked everything about this hotel the facilities were great, everything was sparkling clean, decor was funky and the breakfast was one of the best buffets I've every had, serving everything imaginable!

My only 2 criticisms about the hotel would be that in the room Nespresso pod and machine were provided, but without UHT milk, and only powdered milk. For such a high end coffee machine, this seemed a little odd. Also the sauna was on the ground floor and so you had to go down to the main floor in your towel to get there which felt a little odd when in the lift with other travellers who were fully clothed!

I liked everything about this hotel the facilities were great, everything was sparkling clean, decor was funky and the breakfast was one of the best buffets I've every had, serving everything imaginable!

My only 2 criticisms about the hotel would be that in the room Nespresso pod and machine were provided, but without UHT milk, and only powdered milk. For such a high end coffee machine, this seemed a little odd. Also the sauna was on the ground floor and so you had to go down to the main floor in your towel to get there which felt a little odd when in the lift with other travellers who were fully clothed!

I liked everything about this hotel the facilities were great, everything was sparkling clean, decor was funky and the breakfast was one of the best buffets I've every had, serving everything imaginable!

My only 2 criticisms about the hotel would be that in the room Nespresso pod and machine were provided, but without UHT milk, and only powdered milk. For such a high end coffee machine, this seemed a little odd. Also the sauna was on the ground floor and so you had to go down to the main floor in your towel to get there which felt a little odd when in the lift with other travellers who were fully clothed!

The room was great. Big and comfortable

The water was not very hot

Clean Near transportations

Price slightly high

We didn't have breakfast as it was too expensive so we bought our food and fruit in the Carrefour Express nearby.

We had a room for 3, a married couple and myself, it would have been nice to have a screened off bed for the single person, it was only for 5 nights so was ok.

• Very big and tastefully furnished room • Good beds and pillows • Bathrobes and bath tub, as well as good shower • Coffee, tea, water and fridge available • Big windows, lots of light • Measures taken to limit environmental impact, e.g. possibility to sort waste in room (I SO miss this in other hotels) • Good gym • Varied breakfast, with excellent tea selection • Friendly, efficient staff with good language skills • Small welcome cake and smoothie • Very clean

Having to leave after only one night

Great location, clean, well-kept facilities.

Communication and organizational issues: I had requested a bottle of champagne in the room, and "it was approved", but "not recorded", so no bubbles when we arrived. At check-in I had requested breakfast theoughout our stay, but next morning, we were still "breakfast excluded", so sign a form everyday, etc. Both no big deal, but not "excellent service", either.

Staff are particularly helpful, kind and very professional.

Nothing.

Very nice, large room. Everything that is necessary for nice stay: coffee and tea, iron, good bed and lot of space. Excellent breakfast.

A yoga mat for the gym, please.

A yoga mat for the gym, please.

The food could be better otherwise it's ok.

Excellent hotel overall

1.7 km from downtown

The stuff was helpful and kind. We just leave our postcards on the reception and they said they will take care about it. We get the room Nr.62 and it was just perfect on the top of the hotel (6th floor). Was big and and comfortable with private sauna and terrace. In the room we had everything what we needed: iron, ironing board, hairdryer, coffee machine with capsules.....

The hotel is in the city center, but Brussels city center is really big and from the Grand Place is around 30-40 min walking. ...but anyway the hotel is perfect!

Amazing all the Room amazing

Location and service staff breakfast Wonderful. Perfect

Great location. Very helpful staff at the front desk. They allowed an early check in. Flavored water and hot beverages at the reception was a nice touch.

There was some renovation work at the time we stayed, but it was not an issue.

Very clean. Good Location. Nice welcome when we arrived to Check-In. Our Room was very nice. We used the restaurant one night...food was good but service was slow...we weren’t in a rush, so it was fine.

Everything was nice but the room Needs another waste basket near the desk...we had to keep going into the Bathroom and Shower Room to throw anything out. Also, in the Bathroom there was no place to hang the hand towel...there was a Small Hook to the right side but like under the sink... towel kept falling. We used the shelf instead - No Biggie.

Room size Room amenities Breakfast

It is conveniently located and has a lovely bar and very good food.

Cannot think of anything.

The breakfast was by far the best breakfast I've had at any hotel. Lots of healthy options as well as a full cooked breakfast, cereals, continental, cured meats, breads and juices\smoothies. The staff were very friendly and went above and beyond for us. It was my partners brithday and not only did they give us a complimentary room upgrade and bar vouchers they also gave him a birthday card.

There was nothing I didn't like.

It’s totally clean by my wife’s comment also. Bus tub separated from shower is very good especially for Japanese my family. The location is safe and easy to get the taxi. Breakfast is very delicious. There is row chocolate. That has good sense as Belgian choice.

Toilet nearby lobby, ramp doesn’t work.

The breakfast. Two coffee machines and a good selection of food. Friendly helpful staff. Our room was massive with a separate toilet and separate bathroom. Its only a very short cab ride to the train station from the hotel.

Nothing: very good even though renovations were being carried out Good friendly helpful service. They let us store our suitcases whilst we did a two day trip to Brugge. This was great as we didn't then have to lug suitcases on the train, just travel bags.

Location Service Room ambience

Good location, Friendly reception and reasonable room rate.

Certain part of hotel buidling are under renovation and covered by construction film etc.

Good location. Good price value ratio. Quick check in/out. Room size and bed mattress were better than expected. Parking. A/C was amazing.

Toilet was separated from the bathroom, which was weird and unusual!

Staff lovely. Rooms large and comfortable. Very handy location.

There was a lot of building noise in the mornings - but at least it got us up and out! And to renovate, noise is unavoidable. Hope it looks good when it is completed. Also the vibrations from the works must keep disconnecting the led light fittings in the bathroom.

The location near chatelaine but also the subway. Style of the hotel. Cordiality of the staff. Paloma at the reception was amazing

Nothing. Maybe you can put some chocolate in the mini bar

the location is good. the room is very spacious. wifi is very strong.

nothing really

Excellent location, very large rooms,nice staff. The only drawback is it's very small elevator.

Size of the room and location.

Large rooms, great location, very good breakfast, nice bar.

well set with fruits , necessary juices and br. fast food items available.

well I'm satisfied and it is nothing that I can mentioned, not liked. only thing I wanted a little help guidance of transportation visiting the best places.

It was Very good experience staying here.

Staff was friendly and helpful. Room was spacious. Wifi worked well.

The arrangement of having the shower in the bathtub is a bit cumbersome

Very nice, they missed on a few details, but I'd g

Location is good, close to good shopping. City Center is walkable but it's a bit of a hike. Room was spacious, beds were comfortable. I didn't take advantage of breakfast but at 13 euros it looked like a very good value.

Despite paying for a room for 3, they provided no sheets for the pull out bed. Similarly, not enough towels and certainly not enough coffee in the morning! Room was too warm despite adjusting the A/C to the maximum setting. Strange sulfur smell coming from the bathroom.

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