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Clean facilities and very helpful staff. Also nice and quiet.
Everything was unexpectedly nice. Especially, the big spaces of the hotels (rooms, breakfast area, reception, restaurant, etc.) create a unique and relaxing experience.
Room and Bed comfortable, staff very helpful not applicable
The hotel was beautifull especially the lobby and bar. The staff was friendly and efficient.
We used it to stay over before our flight from airport zaventem. We liked the room because it was clan, spacey and tastefully decorated. Quality of reception service varies. Our wishes given with the booking for a quietly placed room were ignored (room was next to rather noisy road) and during weekends the airport shuttle service runs on a very limited timetable.
It was a very nice, apparently new hotel. By far the nicest Courtyard hotel I've stayed in. Very convenient to the airport and area businesses. This was way overpriced for a Courtyard. The location is not good for sightseeing or shopping and finding a reasonable, good restaurant other than the also overpriced hotel restaurant was a challenge. Once you learn the tricks of transportation to and from this hotel, it's not as isolated. I would recommend it with the price and isolation caveats.
The bedroom we had in this hotel suffers very badly from unrelenting traffic noise. Location of the hotel very good for business in Brussels. It is definitely not the hotel to stay in for leisure.
personnel The window was broken, so we couldnt open it. The restaurant menu is very limited.
Convenient location near the airport and the ring road. good restaurant, indoor parking clean and well equipped rooms, and excellent service
Staff was very helpful and shuttle service to airport was prompt and convenient.
Large rooms good working desk parking too small
Good location for north eastern Brussels (next to NATO) for business. Clean good sized modern room but pretty standard. Underground parking available (E13 p.n.). It suited me, but if you go to Brussels as a tourist the location is too far out from downtown and no metro station near by (there are busses a few hundred mts down the road, but not recommended).
Closinest to NATO HQ and the Airport, luxury rooms, pleasant staff, possibility to reach the airport by the hotel buss, variety of froots for breakfast, etc just would like that the smokers have some corner where can sit and smoke (since it was cold and no chirs outside).
The room was clean, quiet and comfortable. The staff were polite and helpful. It would be good to have tea and coffee making facilities in the room. Breakfast was expensive.
Friendly, nice and comfortable. Close to public transport and the Airport.
Close to the airport, Cleanliness and Comfortable.
comfortable room for a stay of a various nights price of breakfast and parking
Noisy in the morning with doors banging from early morning Housekeeping staff annoying
I stay there when I work for NATO and the hotel is very convenient. The staff is also extremely friendly and the rooms are comfortable. The only downside of the Mercure is that it is very difficult to get a room at the last minute because it is so popular with business people working in the surrounding area.