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Location The front edge of our wash basin was covered in duct tape as a whole chunk of marble had somehow broken off. Very unhygienic. We were moved to a "business" room for the 2nd night. The check-in took ages, partly because - we were told - we'd booked through an agent on line. The reception desk was woefully slow and undermanned. There was no concierge to help with taxis etc. A 5star hotel surely would have better public services & facilities. The decor was oppressive with extraordinarily low ceilings. The general impression was that the hotel had aspirations above its station! PS I haven't seen the guest reviews about this hotel.
Rooms were nicely decorated Found our shower didn't work in the first room. We were then transfered and the second room had a door with a faulty lock, no security chain and a safe that didn't work. Also no shower curtain.
your customer service About the taxi men , When they drive from the hotel to the air port?
Staff was nice and helped me out quickly to solve problems with the TV. there is a little too much wear and tear considering what I paid for my room. Location is not the best either.
Very comfortable beds, good sized rooms tastefully furnished and could not hear the lift. We opted not to have breakfast at 27 Euro per person as we felt this was somewhat over the top.
At least one hotelbar which is not empty after 10pm ! Super ambiance
Price for week-end. Confortable room. It would be better rated Little bit old and too dark. It would be better rated 4 stars instead of 5
Very helpul staff when there were no taxis available!
It is definetly not a quality star hotel. The restaurant is not open during sundays and holidays. A lot of malfunctions with the 2 elevators and the room was done always after 2. Maybe it was a qualiy hotel before, but now not really...
The hotel is in a very good location, many institutions are just around the corner; it has it's own style, staff rather helpful However, bathrooms and rooms needs some. restoration and cleaning; overall, everything is a little bit outdated
Nära City och lokala kommunicationer Internet uppkoppling så dålig att den inte gick att använda.
Varmt rum när de satte igån värmen i golvet!!!! Att det inte fanns en hotell bar!!!
Prisvärt hotell med rymliga rum och trevlig personal. Bra läge nära centrum.
Personalen Omodernt, heltäckningsmattor, ventilation, pris
Ett lägenhetshotell med stora utrymmen och ett mycket bra läge till ett bra pris hotellet är lite slitet och utan glamor med en sliten personal utan större service känsla man reder sig själv.
Passande läge och pris för mina behov. Lite slitet i inredningen.