Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Det var ett höglassigt hotell i land där det kanske kan vara svårt att erbjuda sådan standard Servicen och proffessionaliteten var ojämn: servicen i baren ömsom bra ömsom lite slapp, personalen i receptionen några mycket hjälpsamma någon t o m lite näbbig
God mat, bra rum Bristande engagemang hos delar av personalen, specifikt i receptionen. Inget genuint servicetänk.
Det var rent och snygg design. Bra ljudnivå! Att spa avdelningen var stängd! Det satt ett hänglås och kjedja på dörren och inget meddelande! Hänglås passar inte in på detta hotellet.
We were on a tour.Great hotel and location.The hotel broke one of my bags .I am still waiting to see if Hilton will fix or replace my bag
location and character of the building.Definitely the best hotel in Bucharest Staff are not quite up to international standards but they try.
I love this property, I travel every other month to Athenee Palace Hilton Bucharest and I really enjoy the welcome back home feeling I get right from the check-in, with a very nice smile, to the health club and of course the famous English Bar. And it's an easy way to top-up my Hhonors account! Definitely a keeper.
The staff was very helpfull and the food in the restaurant was excelent! The spa facilities were not so clean.
extra costs for parking an internet
I chose this hotel because of the brand and I have to say the service I received was above my expectations. You really get the feeling of all the history and tradition of the hotel, just by having a tea in Le Collonade, their somptuous hotel lobby. I would recommend this hotel for people who want to experience more than a hotel room.
Very good central location, elegant classical lobby and entrance hall
I liked very much the facilities, the location, the decoration and the atmosphere. It took me sometime to make the chek out and teh problems to use VISA cards
Great Value at $95 per night and amazing location. Great staff and super fast and reliable internet. I strongly recommend. The included breakfast is really good . Bucharest is totally worth a visit . It has its unique feeling one will not find anywhere else. The door keys lose their magnetic field easily. Otherwise not much.
great location, luxury,great staff and service. i will definitely return to this hotel none
I found a special offer and wanted to try the product. I liked the bed very much (large and comfortable) and the breakfast (a lot of variety and good food).
I had a business meeting arranged in the hotel so I chose also to stay there. I really liked the Executive Lounge with the view and the privacy for business discussion. Also, great service at the English Bar!
The nighttime staff was not empowered to make decisions and so was very deferral when asked for help
I liked everything about the hotel. we had a junior suite which was fantastic. Only gripe - bar prices about twice local average..also book on b&b basis as they charge €26 for breakfast...to compare a big mac meal costs €2.50...rediculous
The staff remember your name. The rooms are fresh and clean. The buffet lunch is excellent. The efficiency of the staff in accomodating requests quickly. The location
Rooms were clean and we did not spot anything (and we tend to be messy about cleanness). The location was excellent with the historic centre and its popular bars and restaurants a mere 5 min walk away. Bathrooms were a bit funny. You had to walk around the room from the toilet to go to the shower room to wash up. Not quite helpful especially if you use the toilet during the night. Just thought to share this but it is not a problem
the room the fact that i asked for an iron and it took 1 hour to get it
big rooms, staff were very helpful, food was great.
Nice position in the city, really in the centre. Friendly staff, breakfast was great, a lot of things availible. The room was very nice and comfortable.
Good situation and staff is very helpful. I did not see any difference between Standard room & superior room.
the novotel's location is great but the staff was so rude! There was also an extra 150euro (they blocked the money) in case you make any damage to the rooms!
Location AC didn't cool enough
The breakfast is very nice and the free internet in lobby is very helpfull. The location is excellent
efficient personnel, very nice lounge club,late check-out without any problem,casino,balconies and view. small rooms
- central location, parking - Faulty battery to the bathroom, shower broken, noisy air conditioning, disappointing for a five star hotel
I am very disappointing after my booking hotel charged some extra which I was. Not aware of it I did many times booking but first time here they charged me like this
It's in an excellent location in Bucharest. The air conditioning in the room was inadequate.
Amazing view. Great room. Excellent staff. Wifi signal in the room was weak.
Cheap price, not bad location, easy access to the city center. I was under the impression that theft at this hotel. Pretty much to be desired as a staff level of service and friendliness. Prices for some services may be different than previously announced.
all rooms are for smokers, therefore if you are not a smoker, you'll feel the heavy air. it did not seem very clean either.
The stay was fine. The rooms are a little run down and in need of some repair. Otherwise everything was fine. Staff were very helpful and with a nice manner. Some of the furniture was torn and the chairs were very dusty. There were also holes in the wall.
central location, good restaurant when ballrooms in use create too much noise for the guests on the 1st floor.
A good hotel in the best place, close to old town. .
The location of the hotel right in the city centre. Enjoyable breakfast. Very high cost for internet ( 2.5 euros/hour). Most of the hotels offer internet wireless for free. Praking is just for max 10 cars right in front of the hotel. It si not actually a parking place, cars are stopped near the sidewalk. Furniture and bathroom equipments should have been changed years ago.
Bra läge; fräscht hotell med trevliga rum; utmärkt och riklig frukost
Hotellet är nytt, fräscht och inte större än att personalen känner igen gästerna. Något svårt att hitta. Brödet till frukosten var inte det färskaste.
Rena och väldesignade rum, bra utrustning med alla nödvändiga bekvämligheter. Gästvänlig reception och personal i matsalen. Centralt läge Frukosten kunde hålla ngt högre klass, mer att välja på, för att vara ett fyr- eller femstärningt hotell annars inga klagomål
Nytt fräsht hotell med mycket bra läge till kommunikationer, shopping, restauranger och kultur. Restaurangen på hotellet bra och prisvärt. Kommer inte på något .
New hotel with modern facilities. Really good breakfast, if not to say great - a large selection and nicely presented.
Clean hotel, nice room and bathroom, new and modern, centrally located, good friendly staff. Would stay there again for sure Wifi was out on the first day of my stay
The staff are excellent. They gave me the prefect recommendations of where to go and what to do during my free time. They also sent me up with a tour based on my personal interest. The rooms are super clean. The wifi works better than my office. Also, the restaurant has amazing food! Got to try the Trout :) The location of the hotel is perfect. It is a short & scenic walk to old town and city center. You get to see many historic buildings and museums on your to Old Town. Big thanks to Ana & Alexandra!
Framför allt hotellets läge och den känsla av lyx man fick. Frukosten var utmärkt och vackert upplagd. Poolen var trivsam.
Perfect personal samt en fantastic frukostbord fina rum och ren.
Närheten till sevärdheter mm. Trevlig personal, utmärkta rum. Saknade tillgång till dator med internetuppkoppling.
Servicen i frukostmatsalen
Närheten till allt.
The cooperation and the hospitality of the staff. The staff are the best thing about this hotel.Room design was also very nice. the breakfast room was very small.The collection of items was not wide.
The hotel should be ranked as 3 or 4 stars and not as 5 stars
A beautiful traditional hotel, very centrally located. Courteous, helpful staff. Excellent restaurant. Price out of season was very reasonable for a quality hotel in such a central location. Comfortable, warm (it was minus 20 degrees C outside!), free internet access. This is Romania - you have to manage your expectations a little bit, but I have no complaints about my stay.
great location too old!
comfortable bed breakfast was so simple and bad taste
Location ; comfortable ample junior suite; good restaurant
Staff was helpful and very polite, location is excellent, hotel is quiet and stylish. The room was much smaller than expected, in particular for a 5* hotel. Bathroom was really small, nothing to do with the pictures on the web site. Quite dissappointing.
Good location and very clean and peaceful hotel. Taste of luxury from old days. Very good service in Romanian standards!!! Small but not fatal issues like bad smell from waste pipes (or similar), leaking shower cubicle, cold coffee in breakfast.
Nothing special to be liked. Entrance not easy to find. Very poor ambiance. Swimmingpool and Fitness have to be paid extra. Bad value for money.
Very good and clean apartment. The location of the hotel is perfect more parking spaces
The hotel was lovely, the luxury apartment was very spatious, clean and confortable. Good for a long stay, could feel like home. The pool is great , nice clean water. Breakfast was excellent. Nice to enjoy the business lounge with free snacks and drinks. The water from jacuzzi was too hot, around 35 degres and outside the same...
The apartment was clean and spacious. The hotel was extremely difficult to find so much so the local taxi drivers could not find it. Finding the hotel facilities was so difficult that I never got to use them and gave up looking. They offer a kitchen but no pots or pans to cook anything, but there is a microwave. Room service was a joke and when I requested normal glasses it was like requesting diamonds.
no one disturbed me wihle staying there. managed to get enough rest. different between 4 and 5 stars is HUGE.IT's like moving from a luxury hotel to a rented out ofthe town apartment (poor finishing, cheap furniture). however the tv's are new.
We liked the comfort inside the apartment, the central location and the amability of the hotel staff.
Next time in Bucharest, Centre Ville is where I will stay, rooms very modern, large, clean, nice welcome touches, bath robes on the bed, convenient location - 5 star !
Location, Comfort, Hotel's staff were very nice, good services.
Rooms are ideal for Baby and me.When she needs a quiet moment then the seperate bedroom is ideal and the lounge is big enough for a small family. Rooms are clean and the big screen tv and internet are great.
The flat we were given was nice, the inside terraces were fine and relaxing. It was rather complicated to find the right entrance to the hotel building.
Great location, in the very center of the city, very good service, staff always helpful and polite. The breakfast was also good (the only meal I've had in the hotel).
More than 10 points is possible????is the best thxxx
New and modern, location perfect. Nice things for breakfast, nice staff.
The ambiance of an old world feeling. Helpful courteous staff. Fabulous breakfast in a brick cave. Elegant lobby. Large well appointed room, comfortable bed with a modern well designed bathroom. Nothing
The style, location, quality of the restaurants.
Great breakfast, rooms, location, lobby as well as value for money.
centrally located. Helpfull staff. Bar closed at midnight. Comfortable room but little space for clothes. Bathroom space not optimal.
Everything - right down to the last detail and helpfulness of the staff. Definately recommended.
Best position, good price,very nice hotel.
I did't understand why this hotel is rated as a 4 star hotel. Because everything is like a 5 star. Everything!
The entire experience was much more that you would expect from a hotel. All the details starting from the attentive and very personalized staff service to the exquisite style and quality of all the amenities in the hotel, to the atmosphere and cleanness was the best place I stayed at in years! Location was perfect, right there in the center of everything, very safe and secure. can't think of one thing...
Everything was perfect. Nothing to contest. Very clean, friendly, central place. Perfect for business trip. I will book sure again this hotel. Thanks to all the staff.
Location Saknade färsk bröd till frukost
Mycket bra val till både turister och affärsmen
Hotellet ligger väldigt centralt och har personal som verkligen ställer upp ifall man behöver hjälp Rummet var väldigt parfymerat, hade man varit allergisk så tror jag att man hade fått andningsbesvär