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It was all excellent, from the reception staff to the room to the restaurant staff and food.
location and friendly staff
The room was superb and situated on a high floor as requested with a view over the gardens. Very welcoming staff and we had a very good dinner in the restaurant. Lovely spacious room and lots of interesting contemporary features. Very central for Cardiff shops etc. The breakfast was not very good as it was the buffet style with little choice. It would be a great advantage if breakfast could be cooked to order.
Good staff customer care, a great swimming pool and the restaurant menu was diverse and well priced. No
High standards but very laid back and relaxing
Very friendly staff. Exceeded our expectations. Good central location. Rooms were of very high standard. Car parking very expensive.
friendly helpful staff
the excelent service provided by staff the bedroom was cold.
This is a good hotel with good facilities and excellent staff.
it felt like a home from home. Cannot praise enough all staff, from room valets ,waiters/waitress to floor and front of house staff!
The location of the hotel is very good and in the city centre, Near the shops and studuim. Hotel was very expensive and room was not an executive room as we paid for. Its a lot of money for a small double room with a view of a brick-wall and air-coniditioning pipework, No Bathand tiolet was rubbish aswell
Excellent location for shopping and very good breakfast On Friday there was a party and it was a bit noisy
A modern hotel close to everything. Well maintained and a friendly staff
very comfy beds nice size room. shelving was very dusty above the tea and coffee , dust on window sill and tops of draws . noise pollution from club till past 3am we were at the back of the hotel
Good location at fairly competitive rates. Staff were efficient helpful and pleasant.Comfortable and warm room. the price of bar drinks especially the higher quality ones was excessive.
Very nice hotel, great location, great service Tv awkward to work!
Everything. It is a beautifully refurbished hotel offering facilities of a very high standard. It is conveniently situated in Cardiff city centre with staff who are extremely professional and most helpful.
Good breakfast It would appear we paid above the normal rate due to a Rugby International, which we were not there for
Very good service-excellent cuisine-well equipped room. Room rather crowded -not much space to move.