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Very friendly staff. Exceeded our expectations. Good central location. Rooms were of very high standard. Car parking very expensive.
it felt like a home from home. Cannot praise enough all staff, from room valets ,waiters/waitress to floor and front of house staff!
High standards but very laid back and relaxing
The room was superb and situated on a high floor as requested with a view over the gardens. Very welcoming staff and we had a very good dinner in the restaurant. Lovely spacious room and lots of interesting contemporary features. Very central for Cardiff shops etc. The breakfast was not very good as it was the buffet style with little choice. It would be a great advantage if breakfast could be cooked to order.
It was all excellent, from the reception staff to the room to the restaurant staff and food.
location and friendly staff
Good staff customer care, a great swimming pool and the restaurant menu was diverse and well priced. No
This is a good hotel with good facilities and excellent staff.
friendly helpful staff
Beautiful hotel with the best staff
the excelent service provided by staff the bedroom was cold.
The location of the hotel is very good and in the city centre, Near the shops and studuim. Hotel was very expensive and room was not an executive room as we paid for. Its a lot of money for a small double room with a view of a brick-wall and air-coniditioning pipework, No Bathand tiolet was rubbish aswell
Excellent location for shopping and very good breakfast On Friday there was a party and it was a bit noisy
Room ready on arrival, early at 11.30am. Cleanliness and freshness of the room on arrival. Location is great, in the city centre, 50 metres from shopping precinct. Staff we're very attentive, pleasant and helpful throughout our short stay. Nothing.
The hotel is situated in the heart of Cardiff with easy access to the shopping centre. The hotel rooms are of a high standard and the staff are friendly.
very comfy beds nice size room. shelving was very dusty above the tea and coffee , dust on window sill and tops of draws . noise pollution from club till past 3am we were at the back of the hotel
Good location at fairly competitive rates. Staff were efficient helpful and pleasant.Comfortable and warm room. the price of bar drinks especially the higher quality ones was excessive.
Very nice hotel, great location, great service Tv awkward to work!
Good breakfast It would appear we paid above the normal rate due to a Rugby International, which we were not there for
A modern hotel close to everything. Well maintained and a friendly staff
Staff very friendly. Good bar. Walking distance from all attractions. Close to shops. Room was spacious and well appointed. Very quiet
Everything. It is a beautifully refurbished hotel offering facilities of a very high standard. It is conveniently situated in Cardiff city centre with staff who are extremely professional and most helpful.