Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Mycket bra centralt läge med nära till tåg till/från flygplatsen. Ett bra hotell om man vill kunna gå omkring för att lära känna staden. Nära till muséer och utmärkta bussförbindelser. Nej egentligen inte. Mitt rum vette mot en innergård som inte var så rolig, men enkelrum brukar inte ha bästa läge.
Personalen var kanon! Det var VÄLDIGT centralt, allt fanns inom gångavstånd. Skulle man utanför stan så fanns busshållplats utanför hotellet. Rummet var på tok för litet för tre personer. Restaurangen som låg i anslutning till hotellet hade sur personal och de var inte ett dugg serviceminded...
Bra läge i staden. Trots storstad så var det lugnt, hördes inte mycket av trafiken. Bra hotellrestaurang/bar med bra priser. Nej.
Incredibly beautiful hotel. The lobby is a masterpiece. I felt like I was transported in time...with modern amenities close by. Wish there was a refrig in the room but other than that, this trip was perfect. I plan to visit The Palmer many more times.
The hotel is historic, but apart from the lobby, which is impressive, the historic details are not well preserved, so overall it feels less like a grand old hotel and more like just an old and run-down hotel. The room was small; carpet was worn out; drapes hideous; no fan in the bathroom; a tray of junk food was set out on display front of the bed, which could not be moved without incurring a charge, so it was like we were sleeping in a convenience store.
The check in was smooth and easy. Our attendant answered all of our questions and made great suggestions for food and activities. I will say, i had the BEST caramel macchiato at the Starbucks that is in this hotel. I told the barista then, and i'm saying it again now, it was hands down the best! The bed seemed really firm which is unusual for hotels, usually they are plush.
Efficient and clean
Gorgeous lobby with polite staff. The bed was incredibly comfy and the room fairly clean. We had a room that shared a door with another room. It was EXTREMELY loud despite the gentlemen next door speaking in normal volume levels. They had their tv quite low, yet we could hear every word. It made us very uncomfortable. We chose not to make a fuss out of it since we had a terrible drive in and we were only staying one night. The bathroom was TINY.
Walk into the grand lobby and you feel like you're part of Chicago history. The rooms are a little small.
Location Beds were lopsided, couldn't sleep on it.
In the middle of everywhere I needed to be! Near read line, near great restaurants and near the bean. Bed was a bit too uncomfortable and no water pressure in shower.
Location was great. Near millennium park and downtown attractions Never experienced worse hotel staff than this. From the bell man to reception to guest services
The main lobby and bar were beautiful and relaxing areas and the hotel is well maintained and clean. Rooms and bathroom were very small and the building is definitely an older building. That being said, the interiors were clean and well taken care of, and the common areas were very well kept and beautiful.
Décor in the lobby was fantastic, staff in the restaurant were wonderfully attentive. Excessive noise due to an event with 200 high school and young adults. They were allowed to run up and down the stair wells until 4am even after complaining to the front desk. I expected the Palmer House to be luxury accommodations, but found in reality they do not care about their guests. Host at the Honors desk was very short and abrupt.
We had a lovely room, very well decorated. The bed and pillows were very comfortable. It was quiet and the staff was extremely personable whenever we came across them. The lobby itself is worth a visit. It's like stepping into a guided yesteryear. The paint on the back of the bathroom door was flaking. The tv is too small and it was hard to get the remote to work with it from the beds.
The staff were all very helpful and friendly, especially the woman at the front desk when we checked in. The location was excellent for walking and conveniently situated to mass transit. It was all pretty okay.
I appreciated the modern design of the room and the comfort of the bed. It was quiet and yet we were merely a walk away from everything that we were interested in seeing/visiting. I wish that I did not have to call from overseas just to confirm my reservation. The front desk personel reserved a nice room for us and made sure that we were not bumped from our room. I had to confirm 30 hours prior to our arrival since I was flying in from overseas and not arriving until 7p. This hotel is also fully non-smoking which was GREAT for me! The breakfast could be better. Once they ran low on food, they did not replenish.
The room was comfortable and large enough to have a small sitting area. I liked the extra high ceilings because the room felt much larger than the floor space. The beds were comfortable and the furniture in good condition. There was a complementary coffee and tea bar in the lobby with fresh fruit and sometimes cookies. This was a nice stop over before heading back to the room. The breakfast closes on the dot at 10am. This isn't convenient because younger people (I'm 28 years old) like to sleep in a little later. I prefer to get going around 10 or 11am. This is a simple fix, extend the breakfast hours by an hour. I'd like to see more plants indoors at this hotel because the city starts to wear on me after a while and getting a fix of nature is relieving.
The room was very clean and the bed was awesome. I liked the color choices for the room.
The location of this hotel was great. We were in walking distance to everything we wanted to see. Valet and front desk staff were very friendly and helpful. Housekeeping service was very good. The food at the continental breakfast was great, and varied from day to day. The only thing that could be improved is the breakfast area. Where the food is served is very congested and there are not many tables.
Staff was great, very knowledgeable and quick to give recommendations and directions. Breakfast had a lot variety and protein and fresh fruit options. Walls were thin, I heard a conversation in the next room at 11pm. Also WIFI access was too complicated to log in from a smartphone that I gave up since I had very limited time in Chicago.
The staff was very friendly and the room was very clean and well appointed. The location is also very close to many of the attractions that we were seeking out. within walking distance of Millennium park and Navy Pier.
The staff were very friendly and helpful. The location is great Yeah, the housekeeping time were at different hours during our stay. Sometimes early sometimes later in the day. it would have been nice if the bathroom/toilet had been sealed to show they have been sanitized.
All of above. Check in very easy. Felt safe needing key to elevator upper floors. Great breakfast. Staff warm welcoming very helpful. Found an empty Jack Daniels fifth bottle under bed. Not ours.
The hotel was well located for our purposes--within walking distance of shopping and many attractions. The room was clean, the bed comfortable, and staff efficient. Breakfast was the typical Hampton Inn fare which is good quality geared to a wide variety of tastes and preferences. The facility was an older building that had been retrofit. Our room was a little smaller than other Hampton's. This hotel is probably better suited to a couple than to a family with younger children. But it was efficient and did the job. Décor was funky and different which can work either way depending on perception. Overall, the space worked for us.
Location, rooms, breakfast
Location, cleanliness, staff. Its a minor thing, but choices of pillows are too thick for side and stomach sleepers. Parking expense.
Warm, accommodating staff. Great location. Quaint, historic building. The hotel was more than adequate for our needs, but guests should not expect huge rooms.
The building, itself, is a renovated office building across from Macy's on State St. The location is ideal for sight seeing in the Loop. It's unique. A lot of art deco trim. It's nicely decorated, the staff is pleasant. They serve complimentary wine at 5 p.m. It's boutique hotel, not a monster one. The rooms are small.
Staff were amazing! They took care of all the details with great courtesy. The room was beautiful, the bed was super comfortable and everything was very clean. The Atwood Cafe food was delicious, and they modified reservations for us without a fuss. I would definitely stay here again and recommend it to family and friends.
I had an excellent room with a view of both State and Washington Streets and Millenium Park!
Staff was very friendly and very helpful. Rooms were clean and very nice. Only complaint was elevator on Sunday morning. Most people are trying to leave and the maid staff had most cars filled with there carts. Maybe staging a cart on every floor would help that congestion. Otherwise it was a great place to stay.
Beautiful; FANTASTIC service provided by all areas; clean Mattresses were hard
I liked the location and the quite comfort of the room. I liked the variety of contents in the minibar, even though I didn't actually eat but one thing. My room was a little noisy, but I just wore earplugs and that worked out for the most part.
We like the intimacy of the hotel. The staff made us feel welcome. The location is walking distance from theaters, shopping, lake front. Parking is very expensive: tip - 3 blocks west of the hotel is public parking lot and we paid $15 for the whole weekend.
It was a beautiful hotel and a great experience valet parking price
Loved all the old architectural features. The rooms were small but the architecture, view, location and excellent air conditioning made up for the size. My suggestion is to add a quiet seating area near the stairs and elevators on each floor so that guests that awaken early can read and have coffee while a child or partner sleeps. Joan
Desk staff quite friendly and helpful. Everything classy and elegant. Umbrella iin closet was a nice tough. Didn't patronize the Atrwood? Restaurant although attractive ambience, Prices were prohibitive. Cup of cofffee: #$4.00, Eggs bENEDICT: $15.00 Fugget about it.
Proffsigt bemötande och snabbt fixande av fel som uppstod Nej
Rummen var bra och rena. Dålig hantering vid incheckning, hotellets restaurang är en katastrof, service under all kritik.
Läget var superbt, mitt i The Loop, nära till Grants Park och Chicago Blues Festival. Vi bytte rum. Det första hade en stor ventilationsanläggning utanför vårt fönster.
Läget och tillgång till internet Liten och trång lobby.Saknades bl a tillgång till toaletter.Stökigt med pågåend ombyggnationer.
My boyfriend and I decided to have a fancy night out and found a great deal for Virgin Hotels Chicago. It was for only one night but we wished it could have been a week! Everything was amazing. Check-in and check-out service was fast, easy, and staff were all so friendly and accommodating. Our room was gorgeous, most amazing bed we've ever slept on! Overall, Virgin Hotels had an amazing vibe to it, very hip and fancy. Absolutely recommend!!! That we didn't get to stay longer!
Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace. Additionally the staff was very helpful, informative at check-in, and incredibly friendly. Also the Hosted Social Hour is an absolute must do! There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).
We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.
layout, amenities, bed
GREAT design, beautiful art, comfortable, clean, easy and has a personality. Also, mini bar is reasonably priced, which really says a lot. Also, the process to get in and get out was so simple and efficient, I'll be staying there the next time I head back to Chicago.
Central location Nice view Quiet room
Great location--close to everything we needed. Super friendly, helpful staff. Very comfortable accommodations. The bathroom was poorly separated from the bedroom. With a gap above the hanging door to the bathroom area and a much bigger gap above the glass door that made up the toilet room, it was almost like we were in there together. Not very romantic.
Loved the staff at the Hyatt! They were amazingly helpful, especially Ariana who was there no matter what we needed. From the valets to the housekeepers they were so wonderful. The business center was very helpful and the latte's were delicious. The room was really quite loud. The air conditioner would kick on and wake me up several times a night. We were also close to the elevator (which I know is unavoidable) and could hear word for word the conversations in the hallway. This made for a rough night's sleep.
Room was nice, roomy bathroom, clean. Good location. The staff was nice. Roof top bar was enjoyable with good food and drinks. Price to keep the car over night was expensive.
Central location, nicely decorated, friendly and helpful staff
The view and the equipment of the hotel No breakfast provided
The staff was awesome being able to get some obscure requests. The bed and pillows weren't very comfortable. And there weren't that many amenities.
The overall experience was great - facilities, location and staff were wonderful The corner lounge was strange in terms of food offerings, everyone shows up for breakfast expecting to find dry cereal, bananas or a pop tart. Get rid of the candy and party mix and offer a minimal continental breakfast.
Well thought out hotel experience; great rooms and unique decor. It's a nice home away from home.
Very unique hotel with cool public spaces and furnishings. Friendly, helpful staff. across the street from the cloud sculpture at millennium park. Highly recommend!
Loved the location the staff and the bed Hated not having a tub , shower only . The room view was a metal structure and a concrete wall . The room was very small.
Public spaces, vibe, decor, the radio in room. The inability to do a normal load of laundry -- either by myself or by the pound -- they only offered laundry with rates like $5 per pair of underwear was a major hassle/shockingly overpriced. Rooms are pretty small and most face an old factory-type building, but that's no big deal.
This hotel has a really nice "members only" feel to it like a stodgy old man city club with out the stodginess. it is beautifully decorated and the rooms were not your usual doer and feel. There are so many different venues to choose from that we could have never led the hotel. The drinks and food are a bit pricey, but it fits. The only thing I would change about the room is that we wished there was an in room coffee maker. With all of the other stuff they put in the room to charge you for, a coffee make would have been nice. Also, we had to order ice from guest services as there are no ice machines on the floor.
Great location, and beautiful view from the rooftop bar. Renovations in the building are really wonderful, and we enjoyed having coffee in the morning in the lobby area. Unfortunately, the hotel can't decide if it's catering to its guests, or the long line of people waiting to get up to the rooftop. Elevators were extremely slow, and we were told not to take the stairs, even though there was no sign saying staff only. Additionally, the design of the room trumps function. I wish there was a place to hang my towels. And it was dark--I had to move my suitcase underneath the light to find my clothes. And yes, the shower leaked everywhere and was a little cold. But it all looked nice.
Beds very comfortable. Location was perfect. Lighting in bathroom not good at all. Height of tub could be a problem for kids and short adults.