Plus: The owner is an amazing lady, giving us great recommendations for hiking and things to do around. The facilities of the family hotel are great - nice pool, very tasty fresh Bulgarian food at the ...
Minus: Not being able to stay longer :)
Plus: Clean rooms, friendly staff, very good food, the pool is clean and warm:)We had everything we needed
Plus: Friendly owners. We enjoyed the food and drinks.
Minus: A bit pricey for the room size.
Plus: Great location - in the middle of nowhere on a scenic detour from Troyan monastery. At this time you do have to follow a slight diversion to Troyan if you're coming from the south over the Troyan ...
Plus: It is a lovely setting. Fairly new hotel with spa facilities. Small balcony. Grounds well looked after. Good mehana.
Minus: Swimming pool wasn't available in mid May. Additional charge for spa facilities.
Plus: Amazing journey: the Bulgarian typical breakfast was the best that we did in Bulgaria, we had a delicious dinner in the restaurant and the room was nice and quiet. Also, the owners of the restaurant ...
Plus: The hotel is small and therefore quiet- perfect if you are there to just relax. The room was clean and the furniture was excellent. Facilities were great. Almost everything we tasted in the restaurant...
Minus: The only think we didn't like was that if you would like to use the sauna and the steam bath you have say so 1 hour prior that.
Plus: It was quiet and peaceful, and the staff were very friendly and helped us to have a great stay. They went out of their way to tell us about the area, places to go and visit.
Plus: Beautiful hôtel in a calm area with a swimming pool. Staff was nice. We also had a dinner at the restaurant: the food was excellent ! We only stayed one night in this hotel but would have ...
Plus: Spotlessly clean small hotel with welcoming and dedicated owners. Located just next to the village square, yet at a very quiet and tranquil place. We had a very pleasant stay.
Plus: Nice, large, modern, comfortable and clean room, with balcony. Very good buffet-meals on half-board basis. Kindly staff, some speaking English.
Minus: The parking space is too small and parking places were available only on a rocks and grass steep slope. In a thermal-water resort, the outside pool is cold. The pool terrace (with the sunbeds) is, all...
Plus: Both the accomodation and the landscape were beautiful, cozy and confortable! Everything was at its best, will for sure come back!
Plus: Very helpful staff, everything I needed nice pool, good food, clean room area of Chiflik with abundance of wildlife Inc many views of eagles. Walks along river an up into forest mountain areas
Minus: Nothing suited us great, pool decking needs some professional tlc
Plus: Everything about the Hotel..The Hotel/Restaurant Staff were excellent..Good Breakfast/Dinner..Service with big Smile and Pride.The water Temp in Indoor Swimming Pool is excellent and not ...
Plus: Very good hotel and food
Minus: - Paid internet - Staff reluctance to provide a glass with ice cubes
Plus: Thermally heated pools and spa. Great value for money
Minus: The swimming pool is not big enough for a this hotel.
Plus: The hotel is renovated and looks very nice. Beautiful location and hot swimming pool. The food is also very good. The staff is friendly and helpful.
Minus: The room was cleaned only once for 3 days
Plus: The pool and location
Minus: It was noisy and very dirty. The restaurant was under my room and i was with a baby, the music was extremely noisy and my baby couldn't sleep well! The door of the room was broken and for 3 days ...
Plus: the thermal pool
Plus: nice room, very close to the beach, nice food, big pool, very clean
Minus: drinks are not included in supper
Plus: The pool is fantastic! Beds were awesome and food was delicious.
Minus: Carpet in the rooms was a bit shabby.
Plus: The hotel was in a great location in the mountains with spectacular view. It was great that they allowed only guest of the hotel to use the pool, which was never crowded and it was very clean. All ...
Minus: The furniture was warn off, I had a hole on the bathroom door. The other room we rented did not have all the lights working.
Plus: The location is great. In the forest next to a flowing creek of pure crystal clear water. The pool of mineral warm water is relaxing and rejuvenating.
Minus: The rooms (I booked 2 double rooms) were very basic, carpets need urgent changing. No windows that can be opened in the room - only a door to the balcony. If you want some fresh air you can do it ...
Plus: Thermal pool?
Minus: Old dated hotel, too expensive, bar at pool locked up most of the time, breakfast very basic.
Plus: The swimming pool was great. Very warm water and not too many people. The room was clean.
Minus: Our room was without balcony so we didn't have a place to hang out our wet clothes. Thay gave us a quiet room but the noise and the music from the restaurant was till 23.30.
Plus: The hot mineral water is great ! The pools are great, beds and all service was good and nice !
Minus: There are small things here and there that need to be fixed ! The sauna has loose boards, the bubbles in the jacussi have not been working for a long time , paint was flaking of in our room ..
Plus: The outdoor swimming pools with hot mineral water were fantastic! The breakfast was wonderful! The staff were great - I forgot my bag of toiletries, which also contained some jewellery, in one of ...
Minus: The steam room wasn't working. The shower near the sauna was very dirty - dirty floors.
Plus: Lovely surroundings good food an drink
Minus: Outdoor hot baths out of action as fitting new tiles typical on our week vacation
Plus: Perfect value for the money you pay. The swimming pool is great, the staff is friendly, the food is delicious, the hotel rooms are clean and comfortable
Plus: The pools, so lovely in winter, with snow and low temperatures! Friendly staff. It's a very pleasant place.
Minus: The extra bed, very uncomfortable.
Plus: Brilliant pools, clean. Generally well attentive staff. Especially one receptionist who had been there for 4 years, very knowledgable and helpfull. She seems to be a valuable asset to the company. ...
Minus: Coal burning smoke from alot of the hotels in the resort gives sometimes smelly odour - especially the hotel next to the pools. I would visit more often if the hotels in the resort got together to ...
Plus: Great location and pool.
Minus: There's no Wi-Fi in some parts of the building.
Plus: Wonderful English-speaking receptionist should be in charge. Fantastic food!! Thermal pools wonderful place.
Minus: More English-speaking staff
Plus: The outdoor pool and the garden are amazing!
Minus: a bit too dark - for my taste - colours in the room
Minus: Clean, old dirty room, insects in the room, bad smell, poor meal.
Plus: Well situated at south part of the hill. The pool has a lot of sun during the whole day. The food was very acceptable.
Minus: It's not the cleanest hotel. They didn't clean the room at all for four days. I had to ask them to change the towels after two days. The whole place is not maintained well and there are lots ...
Plus: Location, view, parking, swimming pools.
Minus: General facilities, staff attendance, food included, all furniture and equipment is old and in need of refurbishment, value for money.
Minus: The room was smelling bad
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