Plus: Great staff! Pool is warm and my kids loved using it every day!
Minus: they will hold $25 a day for incidentals, for us that was $100 unexpected. We were told if we had booked directly thru them they just put a card on file but no charges for incidentals and the only ...
Plus: Room & bed very comfortable; entire hotel was very clean/ even smelled clean!!
Minus: Breakfast! The potato hash browns were quite inedible. Breakfast was not worth $9.95.
Plus: Location and staff
Minus: The pool and spa were out of order for the duration of our stay. One of the elevators was out of order for the duration of our stay. Because we booked our trip on Booking.com...the staff AT the hotel ...
Minus: One of 2 elevators and Restaurant closed for lunch and dinner in Apr, May June...... cost cutting I am sure. Indoor Pool was closed not sure why
Plus: Price was good. Closeness to highway. Room was clean.
Minus: Pool and hot tub broken. No dinner available because of staff. One elevator broken. Bed was hard, sloped into middle. Could not get a drink of Grand Marnier at bar, they didn't have any. Will ...
Minus: Unfortunately, none of the advertised amenities were functioning. Both the pool and the hot tub were broken. The fitness center had two treadmills and both were out order. The computers in the ...
Plus: Absolutely nothing they had our reservations all messed up we were there for 3 hours trying to straighten it out and still did not get into our room and they took a deposit off our card for the room ...
Minus: Everything the staff the service there wasn't anytning I did like at all we will never stay at a Hilton again,
Plus: The room was expertly cleaned every day.
Minus: Only one of their two elevators was operating during my entire stay. The only operating elevator smelled rancid.
Plus: We traveled for 10 days and this was the nicest hotel room that we stayed in
Minus: I know it is a Hilton, but the restaurant prices were very pricey.
Plus: Loved the bed and the staff!
Minus: I showed up and there wasn't a remote in my room for the television everything should be checked to make sure things are there when guest arrive! I ordered room service and they forgot my ...
Minus: Facilities weren't up to par with expectations for a Hilton Garden Inn.