Plus: The peace and quiet and the homely atmospherr. The swimming pool.
Plus: Very nice and recommendable hotel with a nice ambience and good food. The rooms are beautiful and there is nothing to complain.
Plus: Nice ambience, good breakfast, small little pool a bonus
Minus: The wedding music which went on until 4.30am
Plus: Two relaxing days in an oasis with a nice little swimming pool. Optional lunch and dinner available.
Plus: Hospitality 10 Food 10 Atmosphere 10
Plus: Pool, the very helpfull staff, the installations in general. The location retired from the city centre is a good thing too, keep you away from the noise.
Minus: Did not have blackouts in the Windows - the room could be darker at night.
Plus: Very friendly and supportive staff. Helped with car repair and made late arrival possible.
Minus: If anything, the breakfast could maybe offer a bit more....
Plus: - Bed was bigger than we expected and comfortable - We were able to have dinner on the night we arrived. There wasn't a choice, it was the meal of the day, but it was good and not too expensive...
Minus: - We had to pay the tax (19%) while I tried to explain to the lady at the reception that this wasn't necessary if she had our passport nr. and so forth and payed in dollars. She said we had to ...
Plus: The hospitality and friendliness of the staff. Reaching this hotel after a day in the field felt like reaching home. The hotel offers dinner on request. The family style food and service are excellent...
Plus: Two restaurants available. Excellent food, try the ozzobuco. Excellent gym. Large swimming pool.
Plus: Everything, the room was really comfortable, the pool was good, breakfast was really good and the gym was good! We also booked a Tour to the Tres Cruces National Park, which was awesome.
Minus: Some of the staff members were a bit annoyed or something, they were not very helpful. The manager of the hotel, Estela, was very nice and helpful however.
Plus: Everything, a GREAT hotel!
Minus: Cannot think of anything...
Plus: The Complex offers everything a Family as well a Single Traveller might desire from a Holiday Hotel: big modern silent rooms, big swimming pool & terrace, full fitness area (including courses), ...
Minus: The Complex is a couple of Kilometers from the center of the city.
Plus: Very good hotel & casino. Good food Good room.
Minus: Is a little expensive.
Plus: Air conditioning in room worked very well. Wifi worked very well.
Minus: Restaurant Luz did not open until 7:00 PM and took at least two hours or more to have supper. Breakfast restaurant did not open until 6:30 AM which was not early enough for my business schedule.
Plus: Big rooms and comfortable beds Nice buffet breakfast included Free entrance to casino
Minus: The hallway was musty No reserved parking for hotel guests Not a true 5 star hotel
Plus: The room was great, the staff friendly and helpful. Free entrance to the casino at the foot of the building. Everything excellent and staff accomodating.
Minus: The swimming pool was too cold for me to swim comfortably
Plus: The Atacama suites hotel is well located downtown and its facilities are modern, clean and nice.
Minus: Long time waiting for dinner at the restaurant, more than one hour Staff at the reception a little confuse with the way to make the charges with international credit card, they had to reverse the ...
Plus: Excellent city hotel, spacious rooms, nice staff.
Minus: Nothing to complain about.
Plus: Great hotel and great value for the money, they were able to accommodate my family of 5 in a single room, at very reasonable rates. A very good hotel, in my road trip towards Atacama desert, which ...
Plus: The bedroom was comfortable but overpriced seeing as it was essentially a standard room with a bathroom. There were no extras in the room as described apart from free toiletries and a hairdryer and no...
Minus: The dining room looks like a cheap cafeteria. You walk into a classy looking reception area but the dining room is entirely uninviting. Seriously needs a modern refurb.
Plus: The space of our room was good.
Minus: There was a construction and a barking dog all night long. The breakfast was in a very depressive room, no windows and more of a train station waiting room atmosphere.
Plus: Some staff were helpful
Plus: Very comfortable hotel, fab rooms, good restaurant. Would be my preferred address next time as well.
Minus: Checkin and out took long.
Plus: Spacious room equipped with kitchen facilities. Great vistas, modern decoration and location.
Minus: not enough sockets to plug laptops in the living room.
Plus: Location. Helpful staff. Good breakfast.
Minus: The rooms on the west side have a great ocean view, but the 4 lane street creates a lot of road noise. The second time we stayed there we got a garden view room and it was quite quiet.
Plus: Location right on the main center. Size of the rooms, comfortably large.
Minus: breakfast was just average. Bed size, average as well
Plus: Amazing service. The breakfast was really good with bread, juices, choices of cheeses, jams, sweets, cereals, fruits, yogurts and you can ask the staff to make you eggs your way! Loved the ...
Plus: Good restaurant in the hotel. Enjoyable pool. Good Aircon and WiFi. Nice equipment in the room. Spacious shower. A clear recommendation.
Minus: No reason to complain.
Plus: Staff was helpful and provided perfect service. Room was spacious and quite. Enjoyed the swimming pool. Nice cafe next to hotel.
Minus: The towels were a bit outdated.
Plus: The hotel is clean and well situated
Minus: Breakfast was poor. On account hardly anyone in the hotel the food at breakfast was meager. The staff at breakfast were more interested in their telephones instead of catering to the guests. Overall...
Plus: Large and very comfortable room with beautiful solid furniture. Good location.
Minus: The wifi is not good and does not reach the rooms. The breakfast is below par for a grand hotel like this, no real coffee for example. With these two things improved it would be a fabulous hotel. ...
Plus: This was a very well-situated hotel in the city centre with large, comfortable rooms and a good breakfast buffet. It is a short walk to the main square, bus terminal and banks. We were coming south ...
Minus: My only criticism is that the outside area, around the swimming pool, was not as well kept as the rest of the hotel : dying plants, bird dirt on cushions etc.
Minus: The walls are paper thin- I could hear the neighbours snoring and the sound of a BBQ outside.
Plus: Terrible breakfast. Okay location.
Minus: Breakfast was very underwhelming.
Minus: Overcharged us for an extra night even though we had confirmation from Booking.com that it had been cancelled Room was airless on a ventilator shaft and amplified noise from neighbors and the noise ...
Plus: Reasonable hotel in a non touristy town
Minus: Only instant coffee with breakfast but can have espresso for extra cost. Pay cash to avoid paying IVA.
Plus: Everything but the kids Location
Minus: A little far from town
Plus: Es un hotel pequeño, pero no por eso no bien cuidado, sobre todo en una ciudad que no es particularmente turística.
El staff muy amable, la locación inmejorable, y habitaciones pequeñas, pero muy bien ordenadas.
Totalmente recomendable. Tremenda relación precio calidad
Minus: Durante un pequeño rato en la noche se sentía un bajo de una disco que al parecer está cerca. La verdad no fue tema, me dormí inmediatamente.
Plus: Excellent location (just one block from the bus station and one from the main square), very big room and good bathroom, clean place.
Minus: Total lack of acoustic isolation makes it hard to sleep, as any of the many noises from the street, hallway or other rooms can get into the room; ear plugs are recommended. Very old bedclothes. Very ...
Plus: Hotel near the bus stop, convenient to a private car park. Great person, Extremes available !!! I am very happy to have been here. I recommend it to everybody.
Plus: Nice place to stay for a night
Minus: nothing at all!
Plus: The owner was most helpful in assisting me with some of my issues. Location was near bus terminal
Minus: Not much to do
Plus: We were greeted by super friendly staff with lots of smiles when we arrived. Nicola made us feel very welcome, gave us tips in fluent English, and we felt at home.. Our room was quite large and very...
Minus: Bed linen was very thin, and got off from mattress easily, but not a big deal as it's such a good value for money to stay here.
Plus: The hotel was very reasonably priced, clean, comfortable; located only a block from the main plaza, and only a few blocks from major shopping stores.
Minus: The location on the second floor made our heavy luggage awkward to move in and out of the hotel.
Plus: close to town centre friendly staff secure hotel
Minus: not a lot more in this hotel other that rooms. have to pay for drinking water.
Plus: Breakfast in bed :-)
Minus: Charge for Leaving our bags for two hours before Departure
Plus: All perfect! Staff very kind, position very good, close to bus terminal and central square.
Plus: The staff were friendly, helpful and knowledge
Minus: The hotel is very second rate compared to the same hotels in Chillán and La Serena. The toilet leaked all over the bathroom floor. This was not a recent problem as the carpet outside the bathroom was ...
Plus: The room was large and clean.
Minus: The breakfast wasn't all that great.
Minus: The hotel needs to improve its space and machines for excerzising and working out (gym)
Plus: Location, rooms size, and bed
Minus: Water takes forever to heat up and I ended up wasting a lot of water (in the middle of a desert), breakfast was a bit tired - need some innovation
Plus: It was nice but it claims to be a hostel - it's not a hostel at all!
Minus: Its just a hotel, but it's not too bad - there are absolutely no cooking facilities or communal areas like a hostel would have though.
Plus: Pretty comfortable, had a bathroom to ourselves. Staff were nice and helpful.
Minus: It wasn't really a hostel, more a kind of rubbish hotel. We had to pay extra if we wanted breakfast. There was no kitchen or proper common room sort of area.
Plus: Everything went well, good location for touristic things around the area and the staff was nice.
Plus: The breakfast is ok
Minus: The parking is very bad there have only space for 4 cars and is dirty, The room is very small and the hotel have married room avaliable but they say the offer in booking is only for two single bed. In...
Plus: Closed parking for the car, not too far from the centre
Minus: Room was small, the bathroom stank with the pipes bringing back all the bad odours.
Plus: Sizeable rooms. Nice outdoor area if a little small and crowded
Minus: No air conditioning as there should be at these prices and temps of 36c. Towels were hard and of the cheaper type. No restaurant despite advertising
Plus: Quiet attractive layout. Our room was large and light. Plenty of storage. Side table. Staff especially helpful to us as our Spanish is poor. Set breakfast good. We also had a shared terrace area with ...
Minus: Very small detail but hot water took ages to come through! Terrace could have done with a sweep and a mpo.
Plus: Large room, parking on site, nice staff, short but appealing dishes on restaurant menu. Good location for shopping on the mall or if you want to stay close to 'highway' Ruta 5.
Minus: Very noisy Club down the road, couldn't sleep between 2:30 and 3:30 on a Friday night, I do not know if they open every night or not... Chef was wearing street clothes at the bar at 20:00, waiting...
Plus: Very good for Chilean standards
Plus: Very pleasant hotel in a nice building. Spacious room, clean, good shower, good wifi.
Plus: Interesting cacti ..... Never seen before
Minus: Noise from the street
Plus: The rooms, the staff and the location. The hotel is very charateristic of the old style of Chilean comunities. A fun stay.
Minus: Be warned that they are still sufering from the effects of the flash flood that tried to destroy the hotel in March of 2015. It was much nicer before the flood, and will be even nicer soon.