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The staff was very friendly, polite and helpful. I was given ample notice from the hotel when they notified customers that some parts of the hotel would be under construction and the fact that they went so far as to make a personal phone call was great. The television guides provided in the rooms need to be reviewed/updated because a few things on them were not accurate (accessible/non accessible channels)
Booked this hotel because we were traveling with kids and our dog. Staff were excellent, breakfast was great with lots of options. The pool and waterslide were definitely a bonus on the days when the wind closed Marble Mountain. a few VERY minor issues; Pool was freezing and the hot tub was super hot (you couldn't be in either for longer then 10 min). Also on the weekend it was fully booked and sound carries, lots of heavy feet and loud kids. Food options near by are limited.
The pool hours were good but the water was cold. Completely unreasonable rates for the service and the room. I've paid less for executive suites with jacuzzis than the pitiful room we had. Completely rude and unhelpful staff, I will never stay there again. I always stay at the Holiday Inn but after my experience there this weekend I will never waste another cent at a Holiday Inn ever again!
It was clean and quiet.
I LOVED this hotel, very organized, useful public spaces was amazing, offered breakfast, even a large dining room, fireplaces, etc. The only thing I didn't like was the design of the shower, it seems the floor of the shower or the splash guard should be a little higher, it seems that water goes above the guard and goes on the floor over to a corner..
Very spacious room. High noise level (from other rooms and from the highway). Drab decor, totally lacking character or charm.
Location The hotel itself is quite good.However,the latest stay was quite unpleasant due to loud noise from the room next to me. No noise after 11 pm policy does not work between 8 to 11 pm. I may consider to stay at other places next time.
The beds were great very comfortable
The hotel was built in 2012 so everything is still very new. There is a sidewalk along the street that takes you to the beach at Deer Lake, it is about a 5 minute walk. no.
The check in was apleasant experience with very friendly courteous staff . The rooms were clean and the beds were comfortable , always an important feature . All in all , a pleasant stay . The only thing that we could possibly saying on the negative side was that there was noise from the road but only in the evening . However , with the smoking area right out side the front entrance , there did seem to be a lot of loud talikng at all hours.
Warm, friendly staff, comfortable quiet room, help yourself to breakfast to go!
Proximity to airport and easy check-in/check-out. N/A
close to the airport. very clean and well maintained.apparently recently renovated. very comfortable beds. all was good
Clean, friendly staff
The rooms were all newly renovated,very clean and the staff was very helpful. None of us traveling together had ever been to Newfoundland before and we were made to feel right and home and found help in the staff whenever we needed it.
The fact it had complimentary coffee and tea and breakfast so early in the morning No pool the kids would of liked a swim