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Det bästa med hotellet är läget och pool-området precis vid havet. Gott om stolar både vid pool och på stranden. Frukosten håller hög standard, generöst med många olika färska frukter att välja på. kul med olika aktiviter på hotellet på kvällarna om man är intresserad. Gott om andra restauranger i närheten. Rummen är ganska enkla och i dålig kondition. Hotellet har grymma förutsättningar men skulle behöva en rejäl ansiktslyftning (renovering). Deras s.k "Spa" var knappt mycket bättre än strandalternativen. Ett rum med papp-vägg till affären bredvid så så avkopplande var det inte med shoppande kunder och ringande mobiltelefoner. Personalen kan ingen engelska och behandlingarna var absolut inget extra. Synd, med enklar medel skulle de kunna erbjuda betydligt bättre.
Good swimming pool for kids Poor service at the restaurant, took a long time before the drinks were served and instead of the ordered fresh juice, they served canned juice.
Had a fabulous stay would stay with them again none
I like the facilities in the room and the cleanliness. Overall the hotel is clean and the staff are helpful. The only thing that I don't like is the location which is on a main street with few shops around. We need to take shuttle from the hotel every time we want to go out and the last shuttle is 6 pm.
Good kids club facilities, good swimming pool and water slide for the children, staff very friendly and helpful. The plaza suites is a bit tired, kitchen and bathrooms really need refurbishment, and some of the facilities need updating such as basketball hoops, water volleyball net etc.
Nice suites with spacious rooms for the price we've paid. Also, the staff are friendly, helpful and responsive to our request. A lot of activities for kids. The breakfast buffet promotion is good value for money. The toilets do not have windows.
Great having its own slippery slide and pool attendant @ the pools. would have been nice if we had the option of a balcony as we are smokers with children.
Family friendly. Activities for kids. Great breakfast. Suites very big, comfortable, cool. Slow service in restaurant for dinner.
Very good for family travellers, plenty activities for children. Staff very helpfully.
comfort ++ / nice hotel
very handy to the beach and shops, and good they provide the shuttle bus to the beach club stuffs they are not offen smile and the towels not clean at all. also u have to tell them to clean your room otherwise u dont know when they will go to do it.
Location right in Sanur, next to many restaurants Not having Internet access in the rooms is a turn-down. Internet access exists in the lobby area, but the lobby has no A/C nor natural ventilation.
It was close to shopping, a short walk to the beach. Breckfast was fine. The bathrooms are a little bit worn out. Could you a fresh facelift.
That we got a better room than we booked, because the room we booked was not available when we arrived.
The garden setting was nice, food was good tho breakfast options were limited. The bed was comfy and it was very quiet at night.