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It was near airport out in the boonies. The check in clerk was unprofessional. He stated when a room becomes available he would call me on my cell. He never called. I went back to check & he said it's been available.
Internet was marginal on fourth floor. Windows 10 didn't connect properly to it. Bed was rock hard. Which isn't my preferred.
convenient to Denver airport, good shuttle service, the pool looked lovely and next time we might actually swim if we have more time.
Rooms were clean, location was great, indoor heated pool, breakfast Small rooms, small bath rooms, older utilities, did not have microwave or mini refrigerator, parking wasn't the easiest
very conveniently located near airport, cost about $25 Lyft ride into denver one way.
The bed was comfortable and that was the only good part. Front desk staff was not very professional. Twice I called regarding ground transportation...once to the city of Denver from the hotel and once inquiring about bus transportation near the hotel. The staff had no idea if buses even came to the area. Thankfully Uber was available to get us back and forth to the city...no thanks to the Baymont staff on that one either. The guests next to us didn't even get in to their room until 2:30am and were extremely loud and disruptive. The icing on the cake was when the shuttle to the airport that we had to reserve when we checked in told us along with half of the other patrons waiting to board that it was full and we would have to wait for 30 minutes for the next one...Uber came in handy again.
Convenient location to airport. Room always hot, even though we never used the "heater card". No food in hotel, besides early morning breakfast. Drink and snack vending machines were out of a lot of items.
I liked the location as myself and the person I was with had a very early flight and the hotel being close to the airport was a big plus. The sink in our room was completely clogged, hair from a previous tenant was all over it and it would not drain at all. The tub had a very slow drain making taking a shower almost like a bath.
The hotel was convenient and clean. The breakfast wasn't very good. The hot water was cold, many of the apples were rotten, and the eggs were powdered and watery. There were no towels in the exercise or pool area. Housekeeping was knocking on our door at 7am. I had trouble with the computers in the lobby. And while they said that they had a sewing kit, they didn't have one when I needed one. It seems that they just are not taking care of all these details that make life good for guests.
Inexpensive and close to DIA for people who have early morning flights. The hotel is undergoing significant renovation, and consequently few services are available beyond providing an adequate room and a light breakfast.
all the area needs more trees
The only negative that we saw in our short stay was the limited parking. We had to park in another hotel's parking area. The shuttle was parked and running in the unload area too so we had to haul our stuff a long way.
Was easily accessible to the airport for an early flight
restaurant, close to airport, 7-11, Moonlight Diner etc. not enough parking.. room wasnt made up for three days, but I did not leave it until noon or a bit later..
The rooms seemed clean but I didn't look it over that hard. The gal that checked my out in the morning was very friendly. I had a very hard time finding this hotel and the guy at the front desk was unable to help me get there.. Come to find out I was LESS than 5miles from it!! I find it very annoying when you call someone for help and they tell you to use a gps and that they cannot help you. He really didn't give a damn about helping me get there. If I would have had a gps to use I wouldn't have called for help.
Rooms were clean. Location was ideal for us and the staff was helpful. There was only one person working on that Friday, May 22. Since it was a holiday weekend, the check-in time was delayed significantly since the line was long and it took one staff person so long to process each check-in. Additionally, Kayak confirmation made an error in listing the wrong telephone number for the hotel in the email sent to me. When i called, the hotel reception informed me that there was no shuttle from the airport to the hotel. I spent $25 plus $5 tip on a cab ride. However, upon check-in, i found out that the hotel does offer a free shuttle. The hotel could not process any compensation for that extra expense. I hope that Kayak can take care of it.
I enjoyed my stay as I needed somewhere close to the airport so I would get a shuttle. The bed was extremely comfortable and I really got a good night's sleep. The wake-up call did not happen and I told the deskclerk. She was thankful for that knowledge as who knows who else didn't get their wakeup call. Breakfast was delicious and easy.
Lobby was really nice (fireplace and couches), room was roomy & clean, nice beds plus couch, comfy blanket, good furnuture, microwave and fridge No parking, toilet wasn't really clean inside (it could be the just bad water, but I'm still not used to seeing visible dark spots)
The hotel itself was fine - typical Ramada, clean and neat. Staff was helpful but didn't go out of their way to make you feel welcomed. The hotel was so noisy I couldn't sleep. My room was on the second floor, right above the main entrance. At 2:30 am, rental car shuttle buses began rolling in. So loud, they woke me up. As did the guests pounding on the stairs and floors and dragging suitcases and talking, while they rushed to the buses to get to their EARLY flights. It was one bus after another. Plus a train whistle (or something that sounded like that) going off every half our. And, my room was next to the maintenance closet. The heater, generator, etc. were constantly making noise. Then early in the morning the maid knocked on my door! Even though I had a DO NOT DISURB sign out. My flight wasn't till 11. I wanted to sleep!
The location is close to the airport. There's a nice diner just 100 feet or so away. Breakfast was nice and staff were courteous (but see safety concern). The hotel changed hands but the former name, Comfort Suites, was what was online. No signage in front of the hotel to indicate it's now Airport Suites. I wandered trying to find it. Hotel clerk violated common safety standards and announced room numbers in clear, loud voice. Not good. Hotel corridor smelled odd--sickly sweet. Pillow smelled of someone's hair oil. Ick. Shower pipes whistled pretty loudly while in use.
Very clean and all the basics are covered. Cute diner next door. Nice jacuzzi. Fox News yapping away in the dining area and lobby. Would really have appreciated a break from the right-wing propaganda. Internet is pretty slow. Only one weight machine, which was missing some of its parts.
We stopped here after a long flight into Denver just to stay overnight until heading to our cabin in the mountains. It was a lot nicer in the room than I expected! I wouldn't suggest the hotel for long term stays, but it was just the job for a one night rest up. Sad continental breakfast
Extremely kind staff. Very comfortable!!
Clean, with friendly staff, a nice breakfast selection, location and shuttle to airport was convenient. Only reason I knew the airport shuttle was called Western and did not say anything about Ramada on it was that I happened to call and ask about it. Could hear my neighbors through the wall pretty easily, but luckily the were fairly quiet.
The price was perfect, the room was clean and spacious, easy to get to from the airport, staff were courteous and friendly. Could not have asked for a better hotel for our purposes, which was flying to Denver to then drive to New Mexico. Highly recommend!
NOTHING My infant and I checked in late at night after a late flight. I checked for bedbugs immediately, and found shells and large bedbugs. I left immediately and had to walk across the street, in the cold, with my luggage and my baby, to get to another hotel. Stay at the microtel. They're nice and helpful and don't have bedbugs. Now that I'm trying to get my money back from my nonexistent stay at the comfort suites dia, they're saying they have no record of me complaining about anything. I'm livid. This is outrageous. NEVER EVER STAY HERE!!!!!!
Close to the DIA airport
The garden outside was pretty dope The Pillows were cheap and the bed made a squeaky noise
Shuttle service a bit confusing. Didn't realize that we needed to hop on a shuttle.
Very nice and clean. Can hear neighbors way to easy.
Location is close to the airport Unfriendly Receptionist No hot water the first night Key did not work twice No parking Hotel was run down, old, and out dated. For the price we paid we could have stayed at another hotel in the area.
The wake up call was on time and the breakfast was pretty good. My TV didn't work and the staff never let me know. I had to call to ask and then was informed. I asked if they could do something about it and they told me to take it up with the company I booked through and they couldn't help me. I was put off by telling me to go somewhere else to talk about the service. I really doubt I'll ever stay in a La Quinta again.
Proximity to airport is a plus, facility is your standard la Quinta. Clean. The shuttle service is very poor. They gave me a time for departure to the airport and proceeded to be very rude because when they called 15 minutes early I wasn't ready right away. This alone is no big deal; however, when returning to the hotel from DIA I ended up taking an uber because the front desk told me the wrong pickup area 2x, I waited and waited, and finally gave up as it was well below freezing out. When I told the front desk about my shuttle issue they finally told me the shuttle does not say "la Quinta" on it in a noticeable way. I guess I was supposed to just know this?
We booked this hotel thinking we could park there, take a shuttle to the airport and leave the car. This wasn't the case because we booked through kayak. Frustrating.
La Quinta Inn & Suites are nice - well kept, comfortable and affordable.
Clean room Water took over 70 seconds to get hot for a shower- and then wouldn't cool down fast either
Its great for a quick business stay over in Denver.
Location and hot breakfast. Obviously purchased an old hotel and they are remodeling the upper floors. Our room was renovated. Doors to bathroom were like closet doors, could see right in. No lock. Cover to ceiling light was cracked and on the floor. Discovered why in the am. Dressed and ready to go, standing at the bathroom mirror and someone turns on the shower above us. It started pouring on my head soaking me. Told the front desk about it all and the only response was, "we'll send maintenance". By the time we got back up from breakfast, it was pouring all the way to the door. Maintenance simply used all of our clean towels on the floor and put our waste basket under the light. No toiletries in room. no liners in waste baskets. Basic cable on old televisions and rock-hard beds. Back elevator was a construction zone, which was okay because there was a sign of explanation. Front elevator was NOT for construction and it was filthy, food on the floor, etc. Main floor public bathroom near the lobby was filthy. Worst La Quinta experience we have ever had. They should close this place down until the reno is complete, and hopefully they will more responsive to guest complaints in the future.
Close to airport, convenient shuttle service. Facilities could use a facelift. Staff friendly enough but not overly helpful.
The shuttle system from DIA to the hotel works. Be sure to sign up for a return trip at the right time because the TSA line is quite long for departures. Plan for it. Room was clean. Check-in was easy and friendly. Coffee was - meh... No breakfast snacks at 0500. Stay on the third floor if possible - even there you could hear the vehicles being parked in back of the hotel. Seemed unusually loud at 10pm. Cars could be heard over the TV.
Inexpensive cost Breakfast closed a bit early.
Pleased with everything except parking. Many vehicles had to park illegally because there were not enough parking spaces and no where else to park. Some guests parked at other properties and walked. The shuttle service filled up fast, so even though parking was an issue, it was good we rented a vehicle since we were on a time crunch to get to and from the airport. Many travelers, great location, but be prepared for these properties to be very busy.
Was nice but pool was absolutely disgusting and horrible. Nothingvelse was bad
The water in the tub never warmed up, the pool was freezing. Everything was dirty. I booked two queen beds but got a queen bed and a pull out sofa that had no blankets. The pool had no towels. Was very run down.
The hotel was located near the airport which was convienent for early morning travel. The room was is poor shape. Every surface was dingy, dinged, smudged or chipped. The bed appeared to be clean but once I got in I smelt someone else's perfume. The walls are so thin that I heard the neighbor's TV at 4am.
Easy shuttle service Comfortable and spacious room The bathtub did not drain - told management and said they'd fix it
Friendly staff greeted me at the desk and made me feel welcome. I had easy access to the room with close secure parking. I had no doubt that my Daughter's Airport Shuttle ride would be safe and in a clean Van. I was quite satisfied with the cleanliness of the room and breakfast area. I did not explore the rest of the Motel. I will most likely choose the Days Inn And Suites at the Denver Airport on future trips. I was disappointed that there was no program guide to help with my choice of television viewing....I buzzed channels for a few minutes and just shut it off. The breakfast selection was lacking in variety. Toast, Cereal, and or a Cheese Omelet with either an Apple or Orange. I ate across the street.
I liked the quietness and cleanliness of room. The staff was friendly. Nice shower. Bed was a little uncomfortable, wish I had a better blanket as well. The room seemed a little outdated, not as inviting. TV was not best quality, fuzzy on some channels.
close to airport Desk clerk very pleasant The spread was not comfortable as a cover, heavy and slippery The coffee pot was broken No wash clothes High carb breakfast
Close to Airport Very limited parking. Poor TV. Quite noisy between rooms. Fairly loud air conditioning.
I was surprised at the quality of the hotel for the price. This isn’t the most luxurious place to stay – I didn’t notice any marble countertops in my room and the towel wasn’t folded into a swan. However, everything was very new and very clean and I enjoyed the excellent breakfast downstairs and friendly staff. I would definitely stay here again if given the opportunity. No complaints.
We needed a place for a quick layover due to the weather. The place and all accommodations were well above the star rating.
We were pleasantly surprised by our overnight at the Hyatt House near Denver International Airport. We travel a lot and normally have low expectations of airport hotels, but this was an exception. The shuttle driver and the front desk guy were both very nice especially since they were working on Thanksgiving night. The room was a suite - not overly large, but perfectly comfortable for two people. The next morning we went down to the breakfast and were really surprised to find fresh omelets, fresh fruit and juices, etc.. This was definitely a cut above the traditional travel breakfast of cold toast, cereal, and bad yoghurt. It’s hard to wax too poetic about an overnight stay at an airport hotel, but if you in that position in Denver, I highly recommend they Hyatt House.
Convenient to airport. Hotel had given away my prepaid room (not sure how they could have done that, as check in would require ID and credit card to match the reservation). Gave me a hard time, had to locate their manager, were going to charge me for a new reservation. Finally resolved, but not handled well.
The room The mildew smell in the room
It was an amazing find! The room blew me and my wife away on how nice it was.
Everything. No complaints. Staff was fantastic. I had to leave to soon!☺
Limited food options in area. Nice that hotel had small "market" but could have had more fresh food options.
The room is huge, the price was great! Nothing.
The hotel offered a park and ride package for overnight guests. Stay one night and park from one to three weeks in lieu of airport parking. This is a good value, especially if you're able to enjoy the Manager's Reception and the hot breakfast before heading to the airport. We appreciated the food options during the Manager's Reception - better than average selection of items and also had a decent dinner at CLAIM the on-site restaurant. The hotel has been remodeled and rooms are fresh and furnishings are stylish and updated. Our bed was a bit too firm and linens seemed thin. The bathroom remodel was limited to a new backlit mirror. Our Shuttle driver was funny, courteous and helpful. Bartender was not personable, in the least. While I appreciate this is a family style hotel and over the holidays I expect families to be traveling, the inability of parents to control their children these days is utterly appalling. It was difficult to enjoy the Manager's Reception and dinner at the on-site restaurant while little ones screamed at the top of their lungs and were allowed to run around unsupervised while their parents sat and drank. A sensitive topic to be sure, but buyer beware of the potential for this to occur.
Loved the spacious room in the suites, the complimentary manager's social hour every night and the continental breakfast which is the best I've ever had. The hot tub was no slouch either and the staff was excellent, courteous and professional. The beds where obviously of very cheap quality in our room and a full size instead of queen. I work for a mattress retailer and could tell immediately that the beds in the room were the cheapest brand available.
Everything was perfect
Hotel is convenient. Allows for parking for free for first week while you travel. Early morning Driver and front desk could be better organized.
The amount of space; the soft, warm bedspread; the proximity to the airport; I really liked the layout of the room so that you can close the door to the bedroom and thus further seal out the noise in the hallway and drifting up from the restaurant below. It didn't seem that you could watch regular TV with the remote--it only directed me to movies for which I'd have to pay extra. The towels were a little rough, though clean.
Great Value, good breakfast. Badly worn carpet in the room that was coming apart.
The breakfast was much better than other hotels. Having a restaurant and bar in the lobby is always a big plus for my stay
Modest accommodations, good breakfast Nothing
Hotel was great for the price. Needs a lot more parking, had to park in the street one night.
The room was small, as expected, which was fine with me since I was traveling by myself. However, when I walked into my room I was greeted with a blast of hot air as they had the heat running on high. I immediately broke into a sweat and had to turn on the AC. Although this was somewhat unpleasant I enjoyed my one night stay overall. The room was very clean and there was free breakfast, although not the best hotel breakfast I've had. The shower had amazing water pressure, but the curtain rod was sloping down so I couldn't keep the shower curtain closed all the way. As a result, half the bathroom got wet. Finally, the staff seemed pleasant enough and the hotel had a free airport shuttle that took only about 10 minutes to get to the airport. So overall, is say it was definitely worth the inexpensive price I paid to stay there through Kayak.
Parking for the car while we were away
Easy access to the Denver Airport. You are only like 5 miles from the rental car drop off and there is a gas station on the way. We booked this room because it was cheap and only planned on getting some sleep before heading out in the morning. We walked into a room at 1 am and it was hot, I mean it must have been 80+ degrees in the room. We got he King bed and went to lay down and both rolled down to the middle of the bed. It was not being romantic but instead the bed was so badly sagging in the middle gravity just took you there then you had to fight to get out of it. I spent the night trying to not fall in the middle of the bed and trying to get cool. This was one of the worst nights sleep I ever had in a hotel and have stayed in a lot of hotels!
The room was nice . Internet is fast. The hotel is very old. Corridors look and smell horrible
Very close to airport. Dropped our car, took the shuttle to the airport and then hotel shuttle back. Room was a bit small, but adequate. Could walk 1/4 mile and hop the light rail into Denver. It was 95 so didn't walk. Breakfast was ok. No eggs, but did have make-your-own waffles. Desk clerk was not the regular and didn't know a lot. There is one diner, that was very good, within walking distance. That was it for "entertainment" and food. They did have restaurant delivery menus, but location is pretty desolate. We asked for a 6:15 a.m. wake up call but got one at 5:40. Really?
Staff was extremely friendly and welcoming. Good selection of breakfast from 400am-900am Wifi was spotty at best.
Pretty comfortable & clean. Served the purpose. Light over the bed wouldn't turn on. A bit cramped quarters.
How close it is to the airport. Nothing really, but we stayed one night only, so we barely had any time at all to judge.
Shower water pressure You know how you feel on Friday after a long work week? That's this hotel: tired, yet functional. Getting in late from the airport, just needed a place to sleep-& this accomplished that. But, lots of areas of wear: upholstery, plumbing, walls, it needs some updating for sure. Staff not exciting & disinterested.
Great place to stay if you need quick access to DIA for a flight. The rooms are big and clean, and the staff is friendly.
The free breakfast. Shuttle. Grill night was easy and very convenient. Nothing I can think of.
This hotel was great. They provided a nice breakfast as well as dinner. We had received a free upgrade so we had a two bed two bath suite. It was clean and very comfortable. Highly recommend!
It's a good quality hotel. Don't expect anything fancy. Everything worked and the shuttle service was good.
Great guest service. Checked us in early even though they didn't have too. Clean spacious room. Kids loved the warm pool. And breakfast was good. The lady working it even made my kids snack bags for our day out exploring.
My family was told it would be 20 minutes for the shuttle to pick us up at the Denver airport but after many calls and failed attempts to get anyone to answer the phone and then to call the corporate reservation office to have the call disconnected, we finally flagged a bus down at the airport. We waited 1hour and 45 min at the airport. Then the driver was very rude and told us he was never told to pick us up. Then when finally arriving at the hotel and asked for an explanation, the staff stated that he was told and he continued to be rude as he was standing there behind the counter. Very unreliable shuttle service and the phone system was unreliable to speak with front desk staff or to get the front desk to answer.
Nice room, very near to the airport and free shuttle service
Pool was great. My kids love swimming. And the complimentary food and beverage was nice The total cost was $182. That's a lot for a family w kids.
Friendly staff. Very good place to stay for one night. Comfortable beds.Good warm breakfast.
Clean, updated room, heated pool for my child Bath tub was clogged.
We wanted a room close to the airport for an early morning flight. Huge room, super comfortable and CLEAN bed, great bathroom, close to area restaurants. Our stay was quick but perfect.
At least they had breakfast. A guy asked for water they sent him in the laundry room to get water from the tap My stay was horrendous: Shuttle bus broke down! Found out after waiting for an hour after landing at airport even though I called them every 20 Minutes about the shuttle Paid for a taxi to get to the Inn. No reimbursement manager never present night or morning Tv not working Room despicable Worst stay ever
It was clean ( ok) but wasnt exactly cheap It s starting to look old. The carpet, A/C, bathroom, etc
It was just okay. Beds were small but comfortable. T.V. was old but worked. Breakfast was adequate. Overall -- just okay.
The room was very clean and nice no
I called four times from the airport after my flight was cancelled they were not rude one time. I called for the shuttle they picked me up in 5 minutes took me to the hotel checked me in gave me pizza coupons and signed me up for the morning shuttle. At 450 am we were on our way to the airport. We beat the rush and I was early when it would have been easy to be late. Great night when I was exhausted Thank you for for the amazing stay
Staff were unusually friendly and accommodating - worth a return just for that.
Nothing The booking clerk charged 10$ extra. I reserved the room through booking.com for 182, they charged 193
This guest did not leave comments about this hotel.
Nice room layout. Quiet. Good value. No real cream (the 1/2 and 1/2 pods that used to be standard) or milk for in room coffee- just dry stuff. Also, cheap noisy hair dryer. Both of these things seem to be ubiquitous in chain hotels these days. Too bad.
This guest did not leave comments about this hotel.
Beds were very soft. No.
The staff and the location...proximity to the airport. Offers a breakfast, but we left too early to take advantage of it. Bed not very comfortable, too firm.
Bigger room with sitting area and small kitchen area was very nice to have Could hear people in the next room and could also hear people upstairs when they used the bathroom and shower.
Breakfast variety included in room rate and 2,room suite Indoor swimming pool was tiny (for kids), hot tub wasn't bad, connected to the pool.
The location was very convenient because it is very central. The bed was very hard, the hot tub was luke warm, and the pool too cool.Was disappointed there was no free breakfast, no free shuttle to the airport.
Location was awesome for quick trips to and from the airport. Breakfast was nice with plenty of options. Hot tub was too small, too hot, and the jets barely moved the water. Pool was also very small and only 3.5 ft deep.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
glad to be able to get a room during snowstorm.. 1. under construction..carpeting hallways 2. greatly overpriced..would not take any discounts. Stayed in a comfort Inn for 5 nights before. Paid almost as much for one night at Fairfield.
Great location for airport and DICK's The room smelled like body odor, but other than that was very clean.
Staff was great, Internet actually worked well (unlike some other places I've stayed, even other Fairfield Inns!). Facility was nice and there is a very good restaurant (The Bistro) right across the street at the Courtyard hotel.
comfortable and convenient.
Very comfortable for the airport with a free shuttle bus 24h
Poor access to public transport
it is near the airport breakfast
Generous sized rooms and nice decor. Good Shuttle service to airport. Nice Sports bar within walking distance of front door.
It was nice and quiet The coffee in the rooms and everything in the breakfast room was low fat .
I did not like he meat selection it seem to be under cooked and variety would have been appreciated. Like fruits and vegetables.I also heard the person in the room next to me snoring.