Plus: One of the few hotels around that gives value for money...And quite comfortable too. I usually stay here whenever I am in Dipolog. Kudos!!
Plus: The room we got upon check-in was hot. The a/c was not sufficient but when we complained they transferred us to a bigger room and cooler room. They provided early take-out breakfast when we had ...
Minus: It took us 3 complaints before they transferred us. They tried to fix the aircon first but obviously it wasn't working. No closet.
Plus: The location was pretty good, and the staff pretty friendly.
Minus: Too many events at the hotel, and only 1 elevator. The housekeeping staff was lacking in numbers, so one day our room went uncleaned.
Plus: Good location and food, friendly staff.
Plus: Location, breakfast
Plus: Liked the staff. They made up for what was lacking or what seemed to have deteriorated of the hotel. They were accommodating and sensitive of your needs.
Minus: The room was overrated. I had the impression that it was ine of the best however it was hot. Maybe because of the summer heat or the all glass wall that the heat of the direct sunlight in the ...
Plus: The room is good. Very neat n clean. Free shuttle service from / to Airport. Courteous staff.
Minus: ala carte breakfast only
Plus: Everything was great. Staff friendly and very helpful.
Plus: The location. The service
Plus: Offered traditional Philippine or Westerm breakfast, both were excellent and plentiful with atypical fresh brewed coffee. The beds were firmish and super comfortable.
Minus: No view and twin beds but they were booked solid and we knew up front. Not a big deal however they charged payment using credit card upfront, your app says pay at hotel and I prefer cash as my card is...
Plus: Everything was as described and will book this hotel again next year.
Minus: I have no complaints about my stay
Plus: Very well!!! The breakfast really good and the room very well. I like it Thank you for my travel in your hotel
Plus: I like the room and the food is great..the staff are good..
Minus: To far from beach
Plus: The room was smaller than what I expected but it was tidy. The pool was very nice. My kids enjoyed swimming even for just a short time we stayed in the hotel. The staff were friendly and accommodating...
Minus: It would be better if there was an electric kettle inside the room, though there were coffee cups for two. The rate of the hotel is a bit pricey. Extra bed with breakfast will cost you P750. ...
Plus: I liked the welcome athe Airport by Giovanni.I was impressed with the greeting at recepption.I found the room to be clean and tidy on arrival. i found that the staff at whatever level greeted you and...
Minus: whillst room service was generally good left over plates and cutlery were not collected on the same day. but that was not really a major problem.
Plus: Quality of services and comfort
Plus: Overall very excellent best hotel in dipolog by a long way Ladies on front desk were brilliant
Minus: Couldnt stay for longer
Plus: Nice , silent environment excellent to sooth your nerves from hectic routine work.
Minus: washrooms need more comfortable installations.
Plus: The staff in the restaurant were very friendly,respectful and provided excellent service.The food the chef prepared was excellent.
Minus: The security guard liked hanging out behind the front desk, was very rude and disrespectful.He liked watching my fiancé more than doing his job. We also found 2 roaches in our room. Because of this I will never book this hotel again.
Plus: Liked it was located close to all stores and resturants
Minus: I feel it was very good and not much can be changed
Plus: Pool and friendly staff.
Minus: Nil for cost.
Plus: Free Buffett breakfast was nice, not elaborate, the restaurants(2) chefs/cooks provided tasty delights although the menu was not extensive and the rooftop dining ambiance was wonderful to ...
Minus: Nothing; as mentioned above, additional menu items would be a plus.
Plus: The bed. The breakfast.
Minus: The clogged sink. The absence of floor mat. Cellphone number is hard to contact. Hotel staff at night is very rude.
Plus: Service of staff location and service
Plus: The swimming pool and the food are fantastic.
Minus: The front desk experience and the service in general is terrible. The staff behaves as if they are doing you a favor by doing anything at all for you. They are rude! They don't answer questions...
Plus: Location of hotel
Plus: The best thing about staying at this hotel was checking out and getting as far away from it as possible......worst hotel in every aspect in the world!!!!
Minus: Everything was awful from a bad mannered reception at check in trying to give out the worst rooms for the top dollar...or trying to upgrade you to get more money...dinning staff where very badly ...
Plus: Great service clean rooms had a little trouble with hot water. Breakfast was good pool clean and comfortable.
Minus: choices for 'juice with breakfast' were not juice but some powdered drink mix. Otherwise good breakfast.
Plus: The Roof Top Restaurant was a very nice dinning experience.
Minus: Yes, We were charged for the ice that we used to chill the wine and when the front desk called a car for use they added a 500 p service charge. The front desk will nickel and dime you. I don't think that the extra charges were paid back to the hotel.
Plus: Every single aspect was perfect, my expectations were more than fully met. I can't believe that it only has two and a half stars. i guess it is because it doesnt have all the un-necessary stuff that 5 star has, wish I had found it earlier on my trip