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loved use of swimming pool
The hotel is central to everywhere, staff are friendly and helpful
Staff very friendly. Spacious, Clean & Warm Rooms. Excellent value for money. Centre of Town. Will definitely be staying here again. No WiFi available in hotel
The food was excellent. Large bathroom. Centrally located. The beds were old and sagged in the middle.
Very comfortable room and a friendly, efficient staff. Shower control was a bit shaky.
Right in the town centre Extremely busy hotel would not recommend to someone looking for a relaxed time
Central location, rooms were clean and spacious. Good night out had in the bars!
Convenient location, good sized comfortable, clean room When booking, I requested a room away from the bar and nightclub yet was accomodated directly above the disco. Disco every night until 2am made it impossible to sleep. Nobody on reception to answer the phone at night
The location of the hotel was so convenient and the use of the next door hotel's leisure facilities was a plus.
Nice room with a jacuzzi bath Very soft mattress. Not a great choice for breakfast and I hate buffets. Why not cook it fresh for each person. We are being charged enough!!!
Friendly, helpful staff. Within walking distance of some of the attractions we wanted to see. Small but cozy room. Thin walls - could hear people laughing next door. Bed was a bit on the harder side (personal taste though, not the establishment's fault).
The room has a nice look and was very clean had a ground-level room and could hear the people above me all night. I was next to the exterior stairs as well and they make quite a racket.
Clean and comfortable. Staff most helpful. Good central location for touring Donegal county and beyond. Breakfast, although adequate and nicely presented, was not served hot. Most items were cold at time of serving and this appears to be an ongoing problem. (I overheard others making similar comment).
Rooms were to hot & heating could not be regulated Seemed to be short on staff, which left breakfast a free for all
The great view from the bedroom No fruit for breakfast
Breakfast was a bit overdone and I have tasted better
great location, good breakfast booked non smoking and got smoking
the friendliness of the majority of your staff whiles respecting my privacy. A special thanks to your restaurant staff. Their willingness to prepare a different breakfast for me. being directed to the restaurant when I asked for coffee in the lounge and when I asked if room service could serve coffee in my room
Our brealfast was diabolical. cold we pointed this out to the staff but it was liitle better when returned. The rashers were like leather, no fresh fruit, no yoghurt very poor for the price. We were not told about the short cut through the leisure facility to the car park. It was an inconvienence.
Bedrooms outdated. No heat in bathroom. Tiles around shower area in bathroom - grout needs cleaning - build up of soap, grime etc. No choice for breakfast - only one option full cooked breakfast. Hotel is not very good for older guests, whilst it does have a lift, there are lots of steps in corridors, reception area to get to dining/function room, steps to bar areas. Access to hotel is difficult - no real drop off area, parking at the back is restricted and once again lots of steps to get into the hotel from parking area.
On arrival, changed the room to accommodate a disabled guest
it was very relaxing