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the hotel is high class -the rooms furniture / the beds/ also the staff is helpfull - the bus shuttle is a good idea - the breakfast is nise. as a five star hotel it should have the lady salon -and beauty treatment as a massage and ...ext...when i read about the hotel it shown that this facelities all included -- my wife supriced about that..also no night program - no playground for children...
luxury type of the hotel,size of rooms, quitness & quility of BF the poor maintanance of the hotel,the staff wernt prepered to solve such problems at proper time , when we received the3 rooms too much problems was there - the Ac was v hot & the suddenly broke down of electricity of the rooms & the room bell also stuck ringing from the early morning for the hole floor,
stuff were pleasant and breakfast were great nothing every thing is prefect.Best stay ever
profesionalism of Alvin at reception and the rooms are fantastic!! Room service
The room was really amazing, spacious, light and with lots of electronics. Came with surround sound, DVD, electronic curtains, electronic toilet seat and espresso machine. The building it self is very big and has a overall good design. The hotel also offers free access to water park and private beach. We missed our free shuttle to the water park in the morning, so the staff arranged free hotel limo drop off. Had dinner at two restaurants and inclusive breakfast. The Prime Steakhouse on the 5th floor was really nice, kind of expensive, but well worth the money. The BAS on the 8th floor is more budget and a outdoor smoking lounge. Serves only pasta. The pool has a very nice view, not very big, but you can order beer right in the pool :-) The elevator was broken for about one day, which made it hard to get up and down. Had to use the service lift at several occasions. This was the reason why we missed the free shuttle. They fixed this pretty quickly. The breakfast was nice, but compared to other 5star hotels it was a bit small, and there was some flies in the bread section because of open doors. The location is far away from most other attractions. This is a country side racecourse hotel, nothing else for 10-15 min with taxi.
Quality, service, cleanliness... Basically everything!!! Excellent