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The provision of clean bedding and towels on a daily basis.Location was good for our purpose. Two single beds pushed together do not make a comfortable double bed which we requested. The 1st room we were offered had a dreadful view of untidy properties. The hotel reception was in need of decoration and gave a poor first impresssion.
Location was excellent, staff very helpful, had a great time with the family. Breakfast was very basic and not to our taste.
Unbeatable price for a room for 4! Totally clean and basic, but it suited us perfectly.
Situation swimming pool The common parties were not so clean.
Big complex, very impersonal, smell of sigarettes in the room... but good price off course. Only tolerable out of season
Good location,room was big(for 2)nice view(room 501) Booking on line was a nightmare! I booked for the 14/15th but when I recieved the confermation it was for the 13/14th(and still don't know if it has been cancelled,we phoned the hotel to cancel they knew nothing about it! So since then i've been watching my bank account.anyway we went without booking,and low and behold there was room at the "inn", we took a room for 2/4 personnes,towels for 2, 2 chairs on the balcony,as for the kitchenette,there were couverts for 4 people,!!! But just one saucepan!!! Not even a microwave!!and the fridge,it took all day to freeze a few ice-cubes, as for the resturant,the evening buffet was very poor,(17?pp)not much of a varity on the salad bar!(only if you like peppers!!)as for the hot stand, you really had to be hungry to choose something,and what's more it all looked dried up,we were glad to get back to our room to tuck into some of the shopping we had bought in the afternoon,
Everything was fine (except air aconditioned, which you expect for a three stars apt-hotel) and we will come back (avoiding the hot periods). No air aconditioned. The wifi didn't work for both of our computers (and not precisely because of our lack of expertise).
Price vs quality one of the least in the environment. There are much better locations. Breakfast was really poor.
The hotel offers a fair value for money, has a great location and a friendly staff. Furniture is not new, but the beds were good and bedlinnen was changed every day. When you pay approx. € 110,00 per night for a 4 person apartment (breakfast excluded), the it offers a fair value for money. Everything in the hotel is 'used' and the entire hotel would benefit greatly from a big maintenance operation, new furniture in the rooms, etc.
right beside beautiful beach. right beside a v long country walk for miles beside a riverbank. fresh bed linen and towels and room cleaned every single day even Sunday. great views of spectacular scenes of beaches, bay and mountains. right beside loads of restaurants and shops. nice swimming pool. 4 good lifts. a bit of noise at night from street below however back of hotel would be quieter. we prefered seaview so it was worth a bit of noise from people outside and it wasnt loud if we shut balcony doors.
Hotel was very nice, no complaints at all. Location excellent. Staff efficient and agreeable. Would be happy to return.
I really liked the level of english spoken by the staff, especially the receptionist and his helpfulness. The food, both lunch and room service was exceptional and by far the best food I've had in Spain for similar value of money. I didn't like that you actually have to book an appointment for the sauna, think you should be able to go there when you want to. The hotel manager didn't seem very friendly. The breakfast was a bit disappointing given how great the ohter meals were.
Nice room, helpful staff, atractive decor
Friendly, helpfull staff who always had a smile. The very high quality of the hotel which was well located for all activities. no
Hotel terrace, friendly staff and location. Easy excursions throughout Emporda area. Parking was free but difficult to find during holiday season.
Rooms were clean and modern and staff were friendly and helpful Very expensive compared to other local hotels. We booked the cheapest double (which still was not cheap) and the room was very small compared to rooms in other hotels locally. Breakfast was an extortionate price. We won't stay there again preferring the Hotel Univers in nearby Roses.
Nice pool Very small room
We,ve stayed at the Salins on several occasions, some very difficult times, over the illness and death of my mother who lived in Empuriabrava. We received nothing but courtesy and support from the staff, notably Jordi, who is always very welcoming and charming. We have eaten in the restaurant which is excellent. Our only observation is that on this occcasion, we noticed that the decor wasbecoming very worn. the curtain linings in our room were torn, the balcony chairs were wobbly. We much enjoyed our stay and would certainly recommend the hotel
good value.great location
The location within Ampuriabrava is Perfect! Close to beach/port/center The overall finishing of the hotel is not worth 4* for me ... The hotel doesn't have a soul, staff is very cold, ... misses style/personality!
the position is excellent the rooms were great and large with a wonderful view the breakfast was very poor and not value for money it also started to late at 8.15 we missed breakfast on our last day as we had to leave at 8.o clock
On arrival the outside of the hotel is basic looking,reception is spotless & very friendly.our room was at the back of the hotel 214 - lovely room, V.comfy & V.clean, (we have stayed in 5* rooms more basic than this one) with amazing veiws overlooking the canal & mountains, was a lovely suprise! We were slightly dubious about the irish bar but it turned out to be a real locals hang out just playing brit music in the evenings,although loud we couldnt hear it from the room at all. it is a beautiful 10 min walk to the beach with places to eat & drink all the way.I Chose the area only as we were skydiving. we couldn't have had a better weekend in such a beautiful,friendly town - we were not hassled once to eat/buy anywhere, very refreshing!! Not really a complaint but would have been nice to have been advised before arrival that the pool is across the road from the hotel. this would not be suitable for a single parent. this didnt turn out to be a prob for us just a bit strange!
The staff were very helpful, the hotel is very clean and has been fitted to a high quality and is perfectly situated for access to the town centre
good gym facility, views, no spa facility
Hotel staffs are very kind and well organize for all services. Hotel restaurant served excellent foods, specially fishes and sea foods and also waiters are very professional. Breakfast doesn't have variety.
The rooms are very nice looking and clean, windows do a good job of filtering the street noise. 10 minutes walk from the beach, decent amount of parking around the hotel. Good value for money, considering that it's a resort hotel. The staff of the hotel seems to be the same as the restaurant - usually nobody at the reception. Restaurant downstairs is very overpriced - have to go a bit further to eat. Far from the beach relatively to most other hotels in the town.
Easy to find on the main road and flanked by canals and boats.Nice big rooms with very nice bathroom and fittings. We also had a sunny balcony overlooking the canal.Very close to the beach and in easy driving distance of many nice attractions and old towns.The hotel had a lively but friendly Irish bar and a good seafood restaurant. It was an easy 1 hour driver from Girona Airport. Although the wine was very reasonable the meals seemed overpriced.
Fine were: retaurant, lovation, stuff, room, Pool, nearby boattrip, retsuarant location, climatisationt, price, parking place street between hotel and pool
A lovely part of Spain that would not be appreciated by all - as many prefer to play Bingo as I don't. I've visited this hotel for about six years now whilst passing through. It is excellent, clean, tidy, a superb Irish bar and as in most of Catalonia, they still have an ashtray at the bar; and probably the best furnished in every respect. The local food is very good and comes at an affordable price. It's heaven for God's sake. Normally I live in the south of France when I'm at home; but this beets it in every respect. Don't tell everyone! It's 586Km from where I live.
Frukosten var för sent, kl 09.30 är minst 1 tim försent för att man skall hinna med.
Det enorma lägenheten med fantastisk (balkong 120kvm) med utsikt över havet. Semester säsongen var över och det var folktomt Samt svår att hitta bra restaurang att äta,endast turist snabbmat!
Läget på orten, centralt och vid en bra strand. Helt OK frukost Rummet saknade kylskåp, vilket hade varit trevligt att ha
Vi blev vid ankomst mitt i natten tilldelade ett stort och mycket fräscht nyrenoverat rum, men det saknade balkong varför vi ville byta och med lite trixande kunde vi efter 5 minuter installera oss i ett mindre inte helt nyrenoverat med balkong.-Mycket trevligt bemötande. Frukosten mycket varierad och riklig- Toppen. Läget är det allra bästa vid stranden och centrum med resturanter och "shopping". Poolen på taket med gott om solstolar. Lyhört
conditioning air ; silence ; breakfast and pool parties when you come the first time, you're not aware about card using : how to put it into the card reader to display light.
Friendly, clean, very convenient for the drop zone. Good proximity to town. Food was very good. Bar had a lovely relaxing ambience. very noisy. Paper thin walls.
Hotel staff were friendly and accommodating, rooms kept to a high standard. Pool area was a nice escape from the heat of the day. The hotel is very loud, noises seem to echo through walls as if they were very thin. In hotel entertainment on Tuesday night (playing to 4 people) could be heard on the 2nd floor late into the night. Breakfast is substandard and not to be recommended, bread/pastries hard, food unprotected from insects.
The man on the front desk was the friendliest and most helpful of all the hotel personnel that we have encountered in Spain. The sound-proofing between walls was very bad.
The rooms were kept clean and tidy. The pool area wsa ok. There was alot to dislike about this hotel, the food wasn't fresh, the breakfast was usually solid after being left out. The staff were unhelpful, after I had made a complaint. The walls are very thin, so noise travels through the hotel, they played loud music late into the night on a tuesday, even through there wasn't actually anyone in the bar.
It was close to the dropzone, and seeing as this was a skydiving trip, this made it ideal - and nicer than the Castell Blanc which is the other nearby hotel.
The staff were very helpful ,yet again !! Especially the very nice young lady from Uruguay.
ligger 5 kvarter, eller 4? från havet, jättefint och rent, airconditioning!, bra service!
Tyvärr var rummen väldigt lyhörda
Enkelt att parkera utanför hotellet Frukosten var lite sporadisk
Prisvärt, litet, familjeägt hotell i hjärtat av Roses = nära till allt. Möjligen att det är ganska lyhört. Frukosten kunde också vara bättre.
Perfect location, just on the sea front. Spacious room with wonderful balcony with sea view. Free parking available. Only old people were there. Do not expect any night entertainment or parties in there
This is our third consecutive year staying at Hotel Monterrey, Roses, over the Easter Holiday weekend. It continues to remain one of the nicest, well kept hotels that I've had the privilege to stay in. The kindness of the staff and their always positive can do, will do attitude is above reproach.. We will be making reservations soon for Easter Holiday 2011. A special thanks to Emi for her continuing efforts in accomodating any and all of our wishes or desires. It's a well run and well managed hotel. It rates a higher star rating than what is shown. Thanks again for another memorable stay. .... Virg Rogers, Barcelona
The location of the hotel, pool area, the cafe staff. The room was comfortable with a good view even though it was a "side view" of the sea. The free bicycles. The pool was said to be heated but was very cold. The reception staff weren't always helpful (some were, some weren't). For any travel/transport queries they told us to call the bus companies or go to tourist information-they were keen to promote organised tours or their own taxi contacts.
They have a good breakfast buffet The swimmingpool area is quite small, so it is difficult to have a place to sit and you are really close to the rest of the people
Proximity to the beach, breakfast, how children oriented it was. Maybe you could change internet policy. It was annoying asking for the password every 24 hours.
Superb view, easy to find, quiet, very convenient pool. Parking sometimes a bit difficult but that is nit picking really
A friendly hotel in good location. The pool area and terrace bar are extremely pleasant. This hotel is kept to a very high standard. Our second visit in one year.
Nice well situated hotel, good breakfast, pleasant rooms, staff very helpful
excellent condition of the building, rooms etc. perfect location nothing
The view, the cleaning of the room, the staff. The ceramic floors on the rooms.
Fantastisk utsikt över Rosesbukten, i princip på stranden Trasig fjärrkontroll till TV:n, som satt högt upp i taket, svårt att se
Utmärkt läge vid stranden, liten pool, bra frukostbuffe, rummen normalstora, bra städning. Prisvärt.
Hotellet är perfekt beläget vid strandpromenaden. Hotellet är välskött.
Man hade satsat på de gemensamma ytorna i baravdelning och terass. Läget invid havet var utmärkt och utsikten från rummen likaså. Kunde varit bättre standard på rummen till det priset.
Hotellet var jättetrevligt, bra frukost o trevlig personal. Tyvärr så fick vi ett väldigt litet rum de 2 första nätterna som inte alls motsvarade varken bilder eller rumsinformationen på nätet. Vi trodde att rummen skulle vara rymliga o bekväma, men instället fick vi ett trångt o litet rum m ett trångt o litet badrum. Vi lyckades dock byta rum men bara sista natten. Vi reser ganska mycket o använder oss ofta av denna hotellsajt. Tyvärr måste jag säga att det verkar som om man alltid får de sämsta rummen.Vi skulle bara vara 3 dar i Roses o ville ha ett bra o bevämt rum. För övrigt var hotellet mkt bra! Tycker inte att hotellinformationen motsvarar alla rum. Se ovan! Bättre om man är tydlig med att vissa av rummen är små och trånga.
Trevlig personal, bra frukostbuffé, superbra läge alldeles vid stranden.
Hotellets läge, mitt emellan strand o gamla staden. Utsikten från rum 406, receptionspersonalen trevlig o tillmötesgående. Hyfsad frukost. Hela hotellet behöver en grundlig renovering. slitna möbler, trasiga el. saknade glödlampor, duschkräm erhölls endast efter tillsägelse. Restaurangen: snorkiga hovmästare, likgilltig personal i övrigt. Maten bra men något höga priser i jämförelse med andra restauranger.
Rent, trevligt, bra frukostbuffé. Inget
Vi bodde i 17 nätter på hotellet och tröttnade ändå inte på den fina frukostbuffén! Hotellet ligger precis vid en strand, som inte har den finaste sanden (men toppen att bygga sandslott med!) men både finare sand och toppenbra snorkelstälen finns inom kort promenadavstånd. Rummen är fräscha och moderna och från balkongerna ut mot havet har man en fötjusande utsikt! Restaurangen på hotellet är av hög klass, men lite för dyr för en barnfamiljbudget (runt 20 Euro för en varmrätt). Alltså toppenläge, jättebra frukostbuffé,rena och fräscha moderna rum. Det utlovade WiFi funkade inte, men i grannhotelet Ramblamar var vi välkomna att utnyttja den förträffliga trådlösa internetuppkopplingen. Receptionspersonalen var väl inte direkt jättetrevlig.
Hotellets läge var mycket bra, direkt vid stranden. Frukosten var utmärkt. Rummet var rent. Rummet var lite väl litet och det saknades kylskåp.
Mycket trevligt hotell, bra läge, underbar utsikt!
Super fast checkin after making reservation online (booking.com) and checkout! Only stayed for one night but its a normal hotel, excellent if you just want a bed and breakfast.
nice room, not expensive in low season. no wifi in the room.
The quality of the room and balcony.
good value for money floor in the rooms - no carpet
Good location near the sea and good breakfast Nothing
ROOM WAS SPACIOUS AND CLEAN ENTERTAINMENT FINISHED AT 10PM - CATERED TO CHILDREN OR PARENTS - POOL IS SMALL FOR THE SIZE OF THE HOTEL AND TAKEN OVER BY CHILDREN
Pool area was very well kept and plenty of sunloungers.Most staff very helpful. Was very noisy and crowded in the evening as there appeared to be a large group staying there. They were not very polite and didn't even make a route to the bar area available. Breakfast again very noisy and lots of pushing and rudeness.
A very comfortable hotel at an extremely reasonable price. Outstanding value for money!
Near of center and sea
Is close to the beach and shops. This hotel is not worth it. It has not air conditioned and the room was really small. Too expensive for what it is.
A very friendly welcome.
I recomend it
fairly priced, good breakfast, reasonably close to sea and restaurants, easy to get to by car. Food is good, broadwalk in the evening promedate was a plesant experience. Nice view from balcony. As a resort hotel quite noisy and crowded. Slow elevators, parking is a nightmare. Found a spot around nearby canal - 15 minutes away on foot.
nice clean room, quiet the lift
good for children and teenagers very loud disco, difficult to put baby to sleep
the breakfasts no air conditioning in the room
quite rooms breakfeast good but lacked fruit reception very slow they prefered to answer all incoming calls25 miutes to get booked in
the proximity of the beach bread ,croissant not fresh
room comfort room smell
Nice and relaxing
Good location and excellent breakfast buffet. Staff fairly helpful when you could find them. Good sauna and steam room. Reasonable value for money. Easy free parking. No towels available in spa. Very early check-out. Rooms and decor very dated. Had to pay for use of safe. Towels and pillows inadequate. More a three star hotel with an aged clientele.
nothing really probably only good thing next to beach All done on the cheap here - not enough lifts for the amount of rooms so long queues for them if you are on high floor. breakfast bad with the quality of food poor. Pool dirty my daughter of nine refused to swim in it!!
We love the location and the facilities are always very good, also the staff are helpful We did have a problem with are allocated room because it really did smell badly of smoke even though it was non-smoking, but its was changed as soon as we asked
I thought that the hootel was fabalous very comfortable and staff were very friendly.
The view was good High speed wireless internet in the room
The hotel was right beside the beach, we had a lovely view and the breakfast was ample The front desk staff were, at best, curt and not at all helpful. The bar music was far too loud.