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The concierge Miguel was excellent.
Location. I would go back to the Riverside. But, I would only stay on the EAST side of the building and inspect the room carefully before accepting. Our room was in need of paint and repair. A charge for everything including parking. I still never figured out why there was no access to the mini bar in the room. In a hotel like this, I was expecting MORE.
it is near restaurants and shoping
Large room and bathroom. Good location and nice view from the room.
Loved that it is right on Las Olas Blvd and that right around the corner is the river walk. Staff were very nice I just felt they just didn't go out of their way. I really didn't like having to pay for parking.
Everything was above average. Clean, modern, excellent service, friendly staff, food excellent.
See above, very helpful staff and superb location.
Clean hotel, close to lots of restraunts in bars. We will be back we enjoyed our stay. Hair in our food we had order d room service. It we let the hotel know and they refunded us our dinner so they had great customer service.
They charged me $10 more that the price agreed. I'm waiting for a refund
1. Booked wake-up call, but never received any. 2. Taxi arrived way earlier in the a.m. than requested by us. 3. We requested a receipt upon check-out which we were told was not possible due other computer operations. We left our e-mail address to forward the receipt which has not arrived to-date (5 days later).
Great location, wonderful staff, very spacious,clean, and quiet. Very comfortable bed.