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good value for the money, once you achieve to arrive. there is absolutely no shuttle service available, when you land at Ft. Lauderdale Airport, the Days Inn you call is not this one, causing confusion, time-loss and bad mood.
Nothing. Despite receiving a "confirmation' e-mail from booking.com we arrived to find we did not have a room reserved according to the person at the front desk (the only person working, no manager). After waiting almost 2 hours in the lobby we were given a dirty room. Two other groups larger than ours were turned away in the lobby after having received confirmation e-mails as well.
Nothing Poor customer service; couldn't locate our reservation, gave us an already occupied room, lied about sending maintenance to our room when we found roaches. We ended up sleeping on top of the bed in our clothes because it was so disgusting. Couldn't shower because the roaches were in our tub.
The price was reasonable. Getting a room outside of the elevator. It was very noisy during the night.
Location, price and shuttle Not clean, older bathrooms that were not cleaned from the previous quest. bed hard. staff was ok but not that helpful.
I did find the staff exceptionally friendly and helpful and the free continental breakfast was very good.
We got in from a cruise around 11:00, and they let us check in because a room was available even though check in was not until 3:00. The young woman at the front desk was friendly and helpful. The room was clean. The woman who drove the shuttle to the airport was nice. The neighborhood was not very nice. There was a gas station next to the hotel, but nothing else within a safe walking distance. The breakfast area was not very nice and the food was not very good.
Nothing! It was one of the worst experiences of our travels! Very poor service. Very poor communication between staff and guests. Dirty rooms in disrepair. Staff was rude and indifferent. Uncooperative when problems arose. Overall experience was awful!
cleaniness of room dirty pool
the free airport shuttle to the motel + the breakfast wasnt bad the people were nice too they lock the door to the reservations building area at about 9 pm til about 7 am where the customer use computer area is it is also i a noisy main road location...it is spartain but cheap...and there are local places that will deliver food to the rooms
Was very disappointed with the service and the cleanliness of the hotel was put in a smelly old room that wasn't very clean. Very disappointed this was not what was represented on the web site we had other family members statying paying the same amount but in a better more modern room???
Management in the counter A day (don´t remember which day) I dont have water and the time that take me water was very long