Plus: Staff was very polite. Free breakfast. Beautiful little town.
Minus: The bed was not comfortable. The water would not maintain the selected temperature.
Plus: staff was superb, breakfast in the mornining was excelent and well caterterd, made sure we tipped the attenendent as she did a commendendable job with little praise ---should be addressed !!
Plus: Hotel Very Clean - Nice Bar/Lounge with Great Craft Beer selection - Free Breakfast was very nice - Staff Very Friendly - Better than a 2 star rating
Minus: The Small Bed pillows - Not able to use the 10% off coupon at checkout
Plus: The friendly staff. I've never been treated so well at a hotel. Thank you!!!
Centrally located in downtown Franklin, History right outside your door. Friendly staff an locals who are more than happy to share their city and send you on to more interesting and historical sites in the area. The continental breakfast is available each morning, but if you know you wont make it in time they will make a plate for you. Nice hotel in a nice area.
Plus: Staff was very attentive to our needs during our week long stay. Not a day went by without someone asking if we were happy or needed something.
Minus: Water Pressure... But that's a local thing it hasn't been good for years.
There are few, but varied restaurant choices nearby. The hotel restaurant is very good.
Plus: This hotel was a pleasant surprise. It is family friendly, and the staff was particularly helpful. Franklin is a small town, and the hotel is within easy walking distance of the early 20th century downtown.
Really nice hotel in a small NA Pa town where you might not expect to find one!
Plus: Nice room and the fact the building is being renovated.
Minus: Only problem was parking due to renovation and and single motorcycles taking up an entire parking space.
Plus: Overall cleaniness of the room was great except for the couch which was a little dirty.
Minus: The location was pretty far from the main highways.
Hotel was very clean and in a very good location. Front desk very helpful and helped us set up golf nearby. Restaurant bar onsite is good and the pub food we eat their was good. Overall a good experience.
Plus: Location for sure. Front desk very helpful indeed.
Minus: Just a bit of construction going on but not that is good that you are upgrading! One elevator out of order the 2 nights we were there is an inconvenience.
Plus: front desk and breakfast staff were VERY friendly and helpful
Minus: the rooms were old and smelly...both of the our rooms were this way. the price list in each room for any stolen items was a little offensive - now we know how much the plastic coffee tray and a facecloth costs at least!
They have been doing renovations, so it is improving. The Quality Inn is next door to the Franklin Inn, which they apparently also own, and which they have extensively renovated.
Plus: Convenient location, decent free breakfast.
Minus: There was a smell in the place, which may have been caused by construction work they are doing. I left the fan running continuously in the room to keep it aired out.
Minus: I had no idea when I reserved the room that the only thing left was smoking rooms, and so when I got there I was very surprised by that and the fact that there were cigarette burns on the bed and the whole room reeked of cigarettes.
Plus: The room was clean and the hotel was close to restaurants and shopping.
Minus: Mattress was very firm we didn't sleep well.
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