Plus: Room was very clean, staff courteous, bed was very comfortable. Would not hesitate to stay here again.
Minus: Rates were a little on high side for the area but accommodations were nice.
Plus: Location was good, staff friendly and professional and the room comfortable.
Minus: Nothing I can think of.
Plus: Up to date and new modern decor Cleanliness and space in room and bathroom
Plus: Comfy bed. Great breakfast.
Plus: Nice, modern and very clean rooms.
Minus: Breakfast could use little more variety..
Plus: New, clean and well-designed, plus a great staff.
Plus: New rooms. Friendly staff. Upgraded for no additional cost.
Minus: Construction made it inconvenient to get to the pool.
Plus: Decor of rooms. Bed and pillows were very comfortable! Staff is friendly and helpful. We liked Everything! Breakfast and especially the woman who took care of everyone in the breakfast room!
Minus: Seriously, there was nothing we were not happy with.
Plus: It was great. Very clean, comfortable and spacious modern rooms. Staff was fantastic. My daughter threw her retainer away. Staff couldn't have been more helpful. They helped us dig through the ...
Minus: Unfortunately the pool and hot tub were out of order.
Plus: Breakfast was OK. House blend coffee was decent and the biscuits and sausage gravy were tasty. Kitchen lady was very pleasant, as were all other staff, especially our check-in woman. Attractive ...
Minus: Cleaning service could have been better.
Plus: The staff was so helpful and pleasant.
Minus: It was all good. Nothing we didnot like
Plus: This is a very modern hotel! We have stayed here twice and the staff have been fantastic. The 'free' breakfast has a large variety and was very good. Rooms were spotless. Definitely recommend!
Plus: I loved everything about the hotel. The room was the perfect temperature, the shower was great, the bed was awesome, and the breakfast was amazing. But the staff makes this place that much better. ...
Plus: It was one of the cleanest hotels. Staff was friendly
Plus: The girl that took care of the breakfast was excellent!! She went out of her way to make sure everyone had what they needed. This was not a reflection on her by NO means, but the eggs were not very ...
Minus: We did not like the breakfast eggs at all. Taste and texture were not good. As I said before this WAS NOT a reflection on the girl that worked in the kitchen. She was wonderful!!!!! Need to change ...
Plus: Coffee, decor and bedding. All were awesome!
Minus: There was a thick layer of dust in our room that i had to clean.
Plus: Paul Mitchell products. clean rooms spacious and comfortable. loved the organization of the binder that lists all the amenities.
Minus: The coffee was not the best and the oatmeal was first dry then too watery but the variety was excellent. Lotion would have been nice toiletry to have.
Plus: Front desk very helpful! Breakfast person was very friendly and efficient!!
Plus: Room was quiet
Minus: Was charged a different price on my credit card than what I was quoted when I signed in for OSF travel nurses. I was also told over the phone that sales tax had gone up to 14.6% effective 1/1/...
Plus: The breakfast was by far the best we have every had at a hotel - and the woman working the breakfast was a joy - and it was Thanksgiving morning!! She could have easily been cranky she had to work, ...
Plus: Great beds sleep like a baby, and very quite even right by elevator. Great pool and hot tub.
Plus: Really nice front desk gal . Unlike the oh, so selfish manager who was eating on a hotel guest main table,, sev. times,, the front desk gal was very professional, nice, and good energy.too bad the manager was not so professional and caring.
Minus: the manager,female,app.30's~early 40's,was oh,sO oblivious to anything other than herself. it was really sick to watch.. it is obvious she is there truly Only for Herself.. on both my stays,, she was Eating Her Lunch and Snacks, ICK,@ a guest dining area.
Plus: It was what we expected. Clean, quiet and comfortable. Nice breakfast. Nice facility.
Plus: Staff, cleanliness
Minus: Limited breakfast spread; Breakfast timing is not customer friendly; They should have a tie up with a cab company
Plus: Everything was fine--I would stay again and recommend to others
Minus: Free milkshakes!
Plus: This property is right off an off ramp in Galesburg, a quaint historic town on the western edge of Illinois. A 3 story building relatively new. It has great grounds for walking our dog, complete ...
Plus: It was clean and friendly staff
Minus: Very thin walls and kids above us were constantly jumping and running entire time in room. Noise stopped around midnight and started again at 6am. We did call front desk but didn't help
Plus: Rooms were good size.
Minus: The breakfast had no hot option except for a waffle. Very disappointed.
Plus: Small town Illinois is the greatest, as shown by this Inn and it's staff.
Plus: Our room was very comfortable, spacious and well provisioned.
Plus: Location was good. Loved the room.
Minus: Bed was a little funky, King....but seemed to be 2 pieces that moved under.
Plus: The staff was pleasant, The cleanliness of the room was very nice.
Minus: There was No type of breakfast meat... bacon or sausage. The blankets was too thin & not in the room.. had to ask front desk for them..
Plus: Location was excellent and staff was very friendly and helpful.
Minus: My room was over the front entry so I could hear faint music from outdoor system all night, not terrible just a bit annoying.
Plus: Clean, comfy, easy access, great shower. Gasoline, food, grocery store all within 2 blocks.
Minus: Bed was a little firmer than my liking.
Plus: The staff very accommodating. Hotel was clean. TV in my room was not working called down to the front desk and was able to switch to another room with no problem. Breakfast was fine. Free cookies in lobby great for kids. Good value for the price.
Minus: Road noise at night from highway is loud, but fridge in room is louder. Had to unplug it to sleep. Walls are very thin could hear everything in rooms next to me.
Plus: All of the above. Deserves MORE than 2 1/2 stars!
Plus: The bed was super comfortable and the spa tub was extremely relaxing. Good breakfast and coffee.
Minus: The area the pool was in was a lil stuffy, but really not much to complain about.
Plus: All around great.
Plus: The friendly staff was the best part of the trip
Minus: Nothing comes to mind.
Plus: Excellent breakfast, everything was perfect.
Plus: The front desk staff and the break fast was excellent they were very polite and courteous always smiled and said please and thank you I would Definitely go there again
Minus: The breakfast was great the room was clean the bed was very comfortable.
Plus: Staff was pleasant.
Minus: The room was tired looking. The tile on the bathroom floor had cracks. The faucet in the shower wasn't working properly.
Plus: Very friendly staff when we checked in.
Minus: Bed wasn't that comfortable - we both woke up with sore backs.
Plus: I was very happy with the mattress and the mixed selection of pillows. I stayed here several times a year because my child goes to college in Galesburg. This was the last stay and I will miss it!
Minus: Breakfast ended at 9:30 and I came down at 10. I would like to have been informed as I checked in. There is a sign, but it is INSIDE the breakfast area. No way to see it unless you are already having ...
Plus: Staff was friendly, rooms were nice and they had a hot breakfast in the morning!
Plus: We travel a lot and this hands THE best hotel out there! Cleanest, Friendliest, Great breakfast, Suites are nice, I love this place! For more than 4 years we have stayed here, NEVER had a bad ...
Minus: Availability, this place is hard to get a room in!
Plus: The staff were really nice and the room was clean.
Minus: The breakfast was so-so and mostly in the dark. The hotel layout is labyrinthine and confusing.
Minus: Was first put in a room by the interstate and window didn't close. Noise was awful. Moved is to another room that had nail clippings all over the counter. Hallways smelt weird. Breakfast was a ...
Plus: Nice location for what I was doing. I have stay here before on previous visits to the area. I enjoy the unique design of the facilities. They have changed the cuisine of the restaurant which I did ...
Minus: I would have prefer a more normal restaurant - do not really enjoy Indian food.
Minus: Breakfast was sub par
Plus: The breakfast was great as I felt like it was made not from a box.
Minus: I got lost trying to get back to the front desk.
Plus: The pool was very nice. Perfect temperature and well maintained. We also liked the setting. A little bit rural and the court yard area was nice. Bar and restaurant all on site.
Minus: No elevator. Wasn't a problem for us but could be for others.
Plus: Quiet location, easy to get to.
Minus: The listing said that it was very close to shopping and restaurants. There was NOTHING close to the hotel other than a Harley Davidson dealership. The on-site restaurant was very specific and not all ...
Plus: Easy to park
Minus: Could use an update
Plus: My outside patio.
Minus: No extra blanket in the room.
Plus: Eas to find. Plenty of room for parking. Crystal was wonderful, having everything ready when we arrived Friday night.
Plus: The property was well maintained and clean with plenty of parking space
Minus: The breakfast didn't offer much and the property could use some renovation.
Minus: no caffeinated coffee at 8am
Plus: Cheap hotel that met our needs but did not exceed them.
Minus: Staff was slow to fill the breakfast buffet. Room could have been cleaner.
Plus: Room was clean & functional.
Minus: Grainy picture on TV; loose light switch in bathroom-concern for shock. Also, grounds need better care. Lots of vines growing through shrubs and trash in the shrubs too. We also had problems with a...
Plus: The place looked newly refurbished within 5 years but needed a pain job badly. The bed was comfy so that was good. Breakfast...ok.
Minus: Needs painted and a little bit better breakfast.
Minus: I was charged $25 extra for having a small pet. Other hotels on my trip charged $10 or nothing extra so my overall bill came to $110, which was much higher than I expected for a low budget hotel. I ...
Plus: nice breakfast
Minus: kinda run down older style (replacing the carpet and some fresh paint & lobby redesign)
Plus: The price
Plus: The room was comfortable, the staff was polite, and the facilities all worked.
Minus: Our smoke-free room smelled strongly of smoke--enough so we ran out to purchase air freshener. The bathtub and curtain were not fully clean.
Plus: Very clean room. Front desk staff was very nice
Plus: The price of the room was the only positive really.
Minus: The room was far from clean. It didn't look like it had been dusted in months and the shower curtain had mold and stains on it. I didn't say anything because there was one lonely hotel employee there and she was clearlyover-worked. I felt bad for her.
Plus: The hotel staff very friendly. Location was great and walking distance of food and drink Cost
Minus: For the money not muck to complain about. The overall looks of the place would discourage most travelers. The 0nly things older than the tv was the bed and bedding
Minus: Stains on the sheets. Tub was filthy. Sinks were horrible hair on the toilet. The Floors haven't been vacuum or dirt swept. We had to sleep on towels and we just wanted to get out of there the ...
Plus: Absolutely nothing!!
Minus: Sink did not work, there was no toilet paper in the bathroom, room smelled badly and was dirty. Picture on ad must be when they first built the hotel.
Plus: Wonderful staff, clean room, and great price.
Minus: Neighboring area,,and hotel needs updates. We had to take our blanket off the bed as it was in terrible shape.
Minus: The hotel is pretty run down. The beds were crappy. The overall condition of the room was not good. The restaurant was over-priced.
Plus: I have stayed multiple times and consistently had an acceptable experience. I like how close it is to Knox College.
Minus: The building needs repairs and the trains nearby are loud.
Plus: Price was fair, easy to get to.
Minus: Old, needs updated. Noise from street/railroad.
Plus: Everyone was super nice and accommodating to me and my cats. The bed was soft. The restaurant had great service and food. There was a pool and a workout room, but I didn't have time to use them.
Minus: I wish I could have stayed longer
Minus: Place was gross walls are crumbling had no extra pillows said they was out half the lights didn't work balconies looked like they was gonna fall would not stay here ever again
Plus: We did not like anything. The whole place was filthy. The hall ways stunk and the rooms were not clean. The sheets were old and the beds needed replaced. The area outside was not safe either. We would not recommend this hotel nor would I rate it 3 and a half stars.
Minus: Everything was filthy and needed replaced.
Plus: The front desk clerk was nice
Minus: Room was dirty, not swept, dirty foot prints on bathroom floor. towels were little, old and gray, the sheet were thin and grey, pillows smelled like dirty sweaty hair. We asked for four fresh pillow cases and they could only come up with two, garbage left
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