They cancelled my reservation after they were instructed not to do so. They charged me twice for the room. I will never ever stay there again or for that matter a Marriott.
It was clean and comfortable, but the staff were really the greatest part of this hotel. Just the kindest and most helpful people. It is a bit pricey, and not too convenient to public transportation, although the shuttle basically makes up for that if you can get it before 9 pm. When families with kids stay there, the noise, especially slamming of doors, does tend to carry through the walls.
Unable to get the temperture comfortable in the room. You could not set the temperture is was either on or off. Once you turned it on it got very hot and the minute you turned it off it was cold no in between.
Perfect surroundings,laid back and soothing. Receptionist were not friendly,are they forced to work?very dissappointing esp.for a hotel industry that works with people.!do something about it!
Nice room, with enough space. Confortable beds and bathroom. The localization is not as good as I imagined. It is about 20 min from DC by car.
Everything was fine, spacious room with fridge and coffee maker, good food and friendly clerks. I was on a business trip so I could make good use of the complimentary WIFI and the large desk. Furthermore, since I was there during the Soccer World Championship I was really happy about the large flatscreen tv.
price, cleanliness and staff was very helpful
From the moment we arrived your staff treated us like royalty.What a way to start out our new lives as a married couple ! If you were to change one thing we would be very dissapointed ! Leaving !
Great location, friendly staff. Clean, comfortable room. Buffet breakfast was a great value. Very windy weather, 35+mph winds, caused windows to whistle all night.
Bed was comfortable No complaints
Close proximty to city center, metro access through lobby. Nothing
It was clean The parking very expensive
Good location room was small and far from the elevator. had to call maintenance to get the tv to work
Clean room Quiet Friendly Staff Great location Great price Nothing!
Location, location, location Helpful staff Very outdated Raggedy carpet Stench in hallway Noise from plumbing in next room
Location is prime right in the middle of downtown and close to numerous good restaurants. The king bed I had was not very comfortable it felt as if my back was sinking while the rest of my body parts were aloft.
The room was clean and modern. It was an excellent looking hotel in a great location. The White House is only about 3 blocks away. We were able to walk to the Verizon Center, area bars, The International Spy Museum, and other attractions in downtown DC. The walls are paper thin. We could hear everything going on next door and it sounded like the the family upstairs had pogo sticks all night long. Every time our neighbors flushed the toilets or took a shower, it sounded like we were in their bathroom.
The atmosphere of the hotel was great , the look of the hotel was beautiful and made some great memories.
Everything was very good but the cost was high for a room. I could have been as comfortable at a less expensive hotel Cost
The checking was quick and easy and the staff friendly. We only saw the concierge once, so not much help there-we asked the taxi drivers when we had questions. The room was clean and when we asked for one extra towel to be left we got an entire stack of towels within 5 minutes. We also appreciated the vending machine & ice machine down the hallway. Unfortunately our room was on the street side (I did ask for a room with a view) and even though we were on an upper floor, the street noise was much more than expected. Sirens and honking and back-up beeping kept us up most of the three nights we stayed. The bed was lumpy and uncomfortable as well. There were no lights on the desk and tv side of the room-only on the bed side. We found that odd as it was difficult to see while reading or writing at the desk. The bathroom was spacious, but I would have liked a "night" light or dimmer in the bathroom for at night.
Great accommodations perfect for Travel Show we were attending. Loved the location--convenient to many restaurants and sites of the city.
Location was excellent. The hotel is really nice and the price we got could not be beat.
Fräsht hotel med modern design. Lugnt läge. Promenadavstånd till några bra brunchställen. Trevlig personal. Trygg inchekning av väskor. Läget kändes lite avsides från centrum och på väg hem till fots en kväll var stämningen ganska otrygg. Inga problem om man tar taxi vilket kostade mellan 15 och 20 dollar inkl. dricks från stan. Vi ångrade att vi inte prövade hotel W som låg mer centralt och kostade lika mycket. I hotellrummet var allt fräscht och rent. Den designade duschen var inte särskilt praktisk då det inte gick att stänga om sig och det blev kallt med det strilande vattnet från taket (ingen handdusch). Vi var helt nöjda med vår weekend men skulle nog pröva något annat hotell om vi åker tillbaka och rekommendera den som åker för längre vistelse att överväga andra alternativ.
Stannade endast en natt. Det var bra. Skulle gärna bo där igen.
Ganska bra läge, promenad avstånd till Dupond Circle där metro, butiker,restaruranger finns. Utanför hotellet finns också en hållplats där en av sightseeingbussarna stannar till. Dåligt utrustat fitnessrum.
centralt , vackert vid tj circle
Kanonfint hotell med bra läge i Washington. Rekommenderas!
Utmärkta rum med bra utrymmen och disposition. Mycket bra restaurang och bar.
Centralt läge. Gångavstånd
Det var gångavstånd till de flesta av sevärdheterna. Frukostmatsalen med en bra frukostbuffé uppskattade vi mycket.
Helt Ok poolomrade. Bra med gratis shuffel bussar in till stan Inte sa kul att dricka vin i plastmuggar pa restaurangen
Rummets standard var bra. Personalens bemötande i receptionen under all kritik, särskilt vid incheckningen. Nonchalant, rent otrevlig, och inte bara mot oss. Vid frågor om tex shuttle buss, som skulle finnas, svarade man bara att det gick inte fler idag. Ingen information om när dessa skulle gå. Gångvägen till hotellet från centrum gick under en motorväg och en järväg, mörkt och kändes otryggt.
Rummet var stort och bra. En man i receptionen var mycket hjälpsam med information, medan 2 damer visst ingenting om buss till New York och brydde sig inte om att ta reda på varifrån någon av mina förslag av bussar avgick.
Härlig atmosfär,bra läge,nära till det mesta! Trevlig personal.Lite gammaldags stil på hotelle. Charmigt. Nej
Läget,närheten till Georgetown. inkluderad frukost,stort rum nej
Ett mycket bra läge i Washington när du vill se Vita Huset och dess liknande saker Lite väl dyr parkering i hotellet eftersom det inte fanns något alternativ
It was comfortable and walking distance to resteraunts and attractions
The location was great. Movies could not be rented on the TV. Wifi was spotty.
It's in a good location just north of the heart of Washington DC. I was in town for 6 nights for a SHRM conference and this hotel was very disappointing. Why is it that more expensive hotels charge extra for wifi while it's free at lower-end hotels? An extra $15/day for wifi. Ridiculous! They were a little stingy with the towels--I only had 2 bath towels in my room. Most hotels provide 3 as standard. The bathroom was small and laid out oddly. The toilet was against the same wall as the bathroom door, facing the sink, and was very close, so getting up was a little awkward. The shower didn't have a door so a lot of water ended up on the floor. I reserved a king bed but the bed I got was no bigger than a queen. I had to ask to be moved to a room with a king bed. The staff was neither friendly nor accommodating. The published breakfast hours were up to 10:30 but when I tried to enter the restaurant a little after 10:00 am the staff said they were closed until lunch. The examples of their borderline-rudeness are too numerous to list, but very few on staff were friendly. Oddly enough the exception seemed to be the housekeeping staff.
I used to work near Scott Circle so this was convenient for me to go visit friends. No choice as to heat or a/c in the room...which is a nightmare during in-between seasons. My room was too warm and there was nothing I could do about it. Ugh. Also, $41 for valet parking is nothing short of highway robbery. Finally, female front desk clerk needs to add "smiling" to her repertoire.
Well located Dirty Low level maintenance most of the staff is not caring
Excellent location: within walking distance of Metro stops &, even better for me, across the street from a Bike Share station. Staff were polite, helpful, and professional. Worth every cent I spent. Happy medium between really expensive places right next to the monuments and less expensive places that were farther away. The room was smaller than I expected but adequate for my needs.
It was a quick stay but it was great. The staff was super friendly and extremely helpful. The room was clean and comfortable. The only thing I wish this hotel had was free wifi.
Unfortunately we had to cancel our reservation due to heavy rain, traffic, wind,etc on the route. The manager did agree to refund part of our money. We were disappointed that we weren't able to make the trip.
This site says it has free parking which is not true it was ok but wouldn't stay there again breakfast is 16 dollars for cereal and muffins internet is also expensive
Amazing breakfast. (We got free breakfast vouchers when we booked our room). Comfy bed. Convenient central location. Asked for a fridge, never got one. Had to have the shower repaired because it wouldn't get hot. TV had really bad reception and very few channels.
I like the location, the staff was polite, etc. The bathroom floor was dirty. The floor needs cleaning. Requested a small refrigerator and the next day my food was no good. Chemicals in the fridge. The wifi didn't work, however, the price was waived and I was able to go to the T room to do urgent work.
The staff was very friendly. The price was fairly cheap for the location. The wifi didn't work and charged $12/day. Heat and lights didn't work. Bed bugs. Expensive parking.
Breakfast was great. Nya was kind and friendly
easy to find hotel, clean room breakfast room was so small
Met all my expectations Should give priority to family with children when checking-in. Provision of Ball service lacking.
Breakfast was wonderful. Staff was polite and helpful. Free shuttle service to Union Station was great. Overall, very impressed.
They had a thunderstorm the morning we left. AFter 3 hours the electricity still wasn't on. We had to walk doown from the 3rd floor in complete darkness to leave to make it to the shuttle. The hotel next to us which they also own had electricty. They also charged me for parking. I didn't have a car and I told them that when I checked in. They said that they would take it off my bill, but at this time I still haven't recieved an email with my new total. Other than that they were very very nice and accomdating.
Very clean. Rooms were nice and staff were friendly and accommodating.
great location to visit washington and staff were very helpful and guided us to a couple of nice restaurants,there was also a shuttle bus which was very helpful to get to the city and back,breakfast could have been better but a good location to stay
Stayed here for one night with a group of 8. Jeffrey was very accommodating, and I felt very valued as a platinum guest. It's located just outside the center of D.C., so you only have to deal with the D.C. traffic as needed. Would definitely stay here again. To no one's surprise, this hotel is a prime location for anyone going to see shows at Echostage, so please be aware if you're planning to bring children or are looking for consistent peace and quiet. The staff do their part to make sure any disruptions are kept at a minimum, but for Friday and Saturday nights, you have to expect some rowdy characters roaming the halls.
Location, clean room and bathroom, friendly staff. Prise. No
The room spacious, the bathroom was clean and well lit. Pretty comfy considering we were travelling with three young childen. Free breakfast was fairly standard but was a great convenience. Most staff was extremely friendly, giving service with a smile. Location. It's near a bus intersection with nothing but gas stations and fast food restaurants all around. Closet door kept coming off the hinges. One of the queen beds had alot of sag in the middle.
The hotel staff is very friendly and helpful.
This was my first trip to D.C..i came to town with my 2 daughters and 2 of my grandchildren both age 2. Everyone we encountered was very pleasant and went out of their way to help us,and believe me when I say we did need help (did you read the part about the 2 year olds). I don't believe our stay at the hotel would have been any better at another hotel. The only negative things I can say is the location of the hotel is not very convenient for exiting the property nor are there any restaurants on site or near the property. However, there were some fastfood places across the street.
I liked the friendly staff, the compliementary breakfast and dinners. They were very accomadating for any needs. THe shuttle to the metro station was very helpful. The beds were comfortable and they always had fresh towels. While there I realized that the location is a little bit difficult. To get anywhere you need to take the shuttle to the station or get a taxi. Also there wasn't any grocery stores close by. There were gas stations but it's just not the same.
distance from the Capitol
Excellent room and invaluable complimentary shuttle to Union Station from where it is possible to make all your city touring easily.
Clean, friendly service, quick and easy check-in, and free breakfast. They initially charged me for parking on all three rooms when I only had one car, but they were perfectly willing to change it when I pointed out the mistake. Also, the hallway smelled like smoke which was sort of gross, but the rooms were fine.
Complimentary breakfast excellent, rooms likewise. Hotel 3 years old but looked as if it was brand new - very clean well furnished and efficient. Shuttle bus am and evening to main station very welcome as it is a 15 minute taxi journey. Situated near highway and rail road but double glazing and air con very efficient. Altogethr a very good experience Shuttle bus doesn`t operate from 12.15 until 5pm which is not good news if you are arriving from out of town in the afternoon.
The shuttle that runs between the hotel and downtown is a wonderful service that outweigh the disadvantage of the bad location.
I like everything is in a simple way, not trouble at all, and installations is good enough to spend a couple of days (gim, swimming pool, breakfast area...) No claim at all.
Breakfast and shuttle service. Shuttle service could have early afternoon service. Neighborhood was scary.
Nice comfortable rooms and swimming pool. Location is far from center (takes 20 min from union station), for this price it might be better to get a hotel better located. Reception personnel isn't very understanding and cooperative. Also more money was charged than we agreed upon on booking.com.
i like the room, and the breakfast bufet The breakbfast bufee did not have many tables to eat
I liked the hotel room and also the swimming pool and the gym.The free shuttle service was very good. The location is not the best as nothing within walking distance to see.
Good hotel, breakfast within the normal patterns of cotiano. Location and rejected. Has little additional parking. I recommend looking for this car
The bed was very comfortable; room very clean and attractive. Our hotelwas on the tenth floor just below the fitness room. We were wken up at around 6 am for four days due to the noise of someone uisng the facilitities. We would recommend this hotel to others with the caveat to do so only if the room is on a lower floor.
The comfort of the room was fantastic, especially compared to the price we paid. The breakfast we had at the Art & Soul was tremendous... And the Concierge was very professional when we asked for information about sightseeing and dining in DC, unfortunately I don't remember his name! All in all a wonderful stay! Nothing!
location, clean and nice room, good room service some personell, lack of polintess and manners, not attentive and not accurate. Not welcoming.
Location very close to both Union Station and Capitol Hill, nice furnished and spacious rooms, free wifi in lobby. Breakfast not included.
The location The restaurant was under renovation and the breakfast was okay with no table to sit. I deplore this but I understand in a sens but they could do better to accomodate the guest to sit. I will still recommand the Hotel
The bed was extremely comfortable. It was very quiet. I didn't hear much noise inthe hall and nothing from adjoining rooms.
The room was a little bit too much in regards to modern art deco. There was no two lamp that was the same. Parking cost $48 overnight,
The best feature of the hotel was the convenient location. Staff were friendly and helpful.
the location is perfect, next to union station and close to the museums
Roof top pool, stylish room and great location. Breakfast was modest considering its price.
We enjoyed our stay at the Washington court hotel after the liaison did not have a room for us. We arrived at the liaison at 12 am hoping to get into our room quickly and get some rest. We waited in line for at least 30 minutes to check in, as other guests appeared to be having issues with check in. After finally reaching the check in desk, we were told that the room we had reserved was not available. The only available room had no bed, just a pull out couch that could only sleep one person. This situation was the same for another 5-6 parties attempting to check in after us. We were given the option of staying at another hotel down the street and switching back to the liaison for the second night of our stay. We decided to cancel our liaison reservation and stay at the other hotel for both nights. The entire situation was handled in a very unprofessional manor, adding stress and confusion to what we hoped to be a relaxing weekend.
Location, but there was no many restaurants around there, so we all went to Hilton, but the dinner on 11th Fl at Hilton was terrible. The room was small, and bathroom was stuck all the time, so the next person had to shower in the full of water of bath tub.
I liked the convenience to sights and the fact on street parking was not hard to find during the weekend.
This guest did not leave comments about this hotel.
Amazing staff, great location Nope :)
Perfect location for leisure activities in the area. No fan in the bathroom, and the additional room fee ($20 per night) just seemed silly.
The staff and location were both terrific. Staff were upbeat, friendly, helpful. Never took us more than 10 minutes or so in a taxi to get to the national mall. Bathroom had sliding door that left about two open inches on either side. From the wrong angle, you can see into the closed door from the outside and hear everything going on in the bathroom. Stuck me with a $20/night 'hotel fee,' w/o explanation.
This guest did not leave comments about this hotel.
I liked the location, nearby everything Because of the location I feel the hotel is mostly hype! Soo many extra little fees I didnt know about room service was $20 extra on top of the bill why?! Because the president eats there -____- I got a good deal but the hotel but it wasnt all that
This guest did not leave comments about this hotel.
The location was perfect. No
Excellent location- 2 blocks from capital, wonderful staff, one of the best places ever stayed at.
The distictive character common to all Kimpton hotels. The room was dark and a bit gloomy.
Spacious room, quiet, clean and well-appointed.
The location is perfect, near to train station and major tour points. The staff was kind and helpful. The room is comfy and spotless.
breakfast buffet, swimming pool, location of the hotel absence of mini bar in the room
Location Hidden charges. $58 a night to park. Nowhere did I see that when I booked the trip. $8 for a draft beer that should be $3, I get a call from security in the evening waking me up, stating that the policy is to call if the do not disturb sign is out. The do not disturb sign was out, I didn't want to be disturbed. Couldn't go back to sleep. I'm a small business owner, if I treated my customers that way, I would be out of business. I will never give that hotel a dime again.
Very nice amenities and the shower was great! I booked my stay two month prior for a King Bed for one night. When I got there, they said they were sold out of King Bed's and all they had were two doubles. Not the biggest deal, but what is the point of booking a King in advance if that is not what is available? Also, our room did have a musty smell to it when we first got it. After running the air for a bit, it went away.
Clean sheets, very comfortable bedding, clean showers and floors. Great location with respect to the national mall. Gym is great. Would definitely recommend. Nothing.
That staff was very helpful and friendly. Also, the location was great. Very close to the Capitol building. We upgraded to a buffet breakfast, which was lacking and the hot food was cold. Not a good value at $25/ person, but at a hotel, I understand the price, but if the food is cold, then it was a waste of money.
Walking to distance to good lunch and dinner choices Hotel lobby shop was typical "airport prices" for anything you'd want, making You feel like a fool if you didn't to walk across the street and buy a snack or coffee at 1/3 price.
Excellent Capitol Hill location. Comfortable base for young children on their first tour of the Capital.
The location to the Washington attractions was very good. The value of the room was good., but the parking was very expensive. The food was very expensive, you would think that they would want to keep people in the hotel to eat but because of the prices many people choice to eat out.
customer services very polite, staffs are excellent to please customers, afternoon tea/coffee does show their hospitality
Internet, parking, tv hdmi not working, deceiving "city view"
Came in on an early flight and unexpectedly, our room was ready by 11am. Also, asked for a room with a view. Again to our pleasant surprise, we were accommodated with a fourth floor corner room with a great view. Another huge plus for this hotel is the location to the NoMa metro. Made for easy travel throughout DC. Plenty of fast/casual restaurants within walking distance (Moes, DD, Perfect Pita, cafes and more). Only slight minus is the lack of sit down restaurants , but the close proximity to the metro easily makes up for this. Overall, fantastic stay at an affordable price. Metro proximity Fast casual food options Room/staff
Close to Metro. Staff was friendly. Closet had moldy smell. Sofa bed mattress was stained. Loud, next to metro. Bad neighborhood, don't go out at night. I would not stay here again.
Location close to metro and amtrak station. Bristo had good food and was open late. Hotel staff were friendly. Pool was a little hot.
Valets very helpful and personable Location to train both a positive and negative Fitness center nice. Very uncomfortable pillows
Positives: clean room, nice amenities, friendly staff, excellent location (walking distance to Union Station, shops, grocery store etc.). Great value for money. We requested a room with a view and were given a room on the 7th floor, which was nice, except we were facing northeast and there wasn't much too see. It's a trifling issue and didn't affect our stay at all; we still had a great time. Also some minor noise from the trains and roads, but anyone used to city noise won't be too bothered.