Plus: Staff friendleness, clean, food, beach, spa, kids pool and nursery
Plus: Beautiful setting, great facilities. Buffet excellent.
Minus: A bit lacking in character. Restaurants very limited.
Minus: Upon check-in we were informed there were 5 dining options, however later that evening we found out only 1 is open and they only serve a buffet. After long discussion with managers, we ended up ...
Plus: The service, and all features provided
Plus: It's a great place to visit for families especially with young children - there are plenty of activities to keep them entertained. Food at the South East Asian cuisine restaurant was excellent.
Plus: Loads of activities for kids and adults. Very clean and nicely organized
Minus: Staff needs to trained more and they shoid be aware of which restaurent is open /closed etc
Minus: No swiming at beach
Plus: All the staff went out of their way to make our stay comfortable. Hotel, staff, food and the location is just the best that we have ever seen in Sri Lanka. We will be surely returning back to Shangri ...
Plus: Attention to detail is applied throughout the resort. Staff is very friendly, attentive, helpful and genuinly happy. The resort is not cheap but we really felt we got true quality for our money. Oh, ...
Minus: There is no swimming in the sea. I know there are three beautiful swimming pools but it would have been nice to dip into the sea too.
Plus: Atmosphere and the location/space.
Minus: Food is over priced compared to the other properties.
Plus: Nice guesthouse nearby the park. The owners are very friendly people and made their guesthouse and garden a cosy accomodation. They arrange very easy a tour to the park and we did some great ...
Minus: The road nearby is a bit noisy. Though very handy that you can pick up the bus right in front of the guesthouse.
Plus: Perfect to visit Bundala National Park. Frendly and kind staff. Great homemade curry!
Plus: Perfect stay near Bundala National Park! The owner are very friendly and organized a perfect Safari (with Siri) for us. Also the dinner they cooked for us was delicious. We would totally recommend to ...
Plus: The location near the national park
Minus: We did the safari (to do) but the owner of the hotel asked us to leave a tip to the driver - do not ask for a tip, you have to deserve it - dear owner, you should review the prices Of the safari and ...
Plus: The owner is very helpful. He organized the awesome tour to Bundala national park. The driver Siri is very nice and has a sharp eye, spotting animals we would never have noticed. We saw lots of birds...
Minus: The internet is not available in room, only in common area. We also would be glad to have a water heater for shower.
Plus: Great hosts and food. Perfect location for Bundala NP. great jeep safari. saw so many birds i shot 2 cards.
Plus: nice play to stay. excellent location relative to bundala national park. I really liked the food, especially the dinners. we got curd for dessert. wifi worked perfectly. good value for Money.
Minus: quite Close to relatively trafficked road.
Plus: Right by the entrance road to Bundala park, lovely helpful owners, excellent home made food, excellent value for money.owners arranged for a 4 hour bundala safari and a taxi for our onward journey for...
Plus: Really clean rooms, and good value for money. Very close to Bundala Park (less than 5 minute drive), owners very helpful and friendlyl and organised a great safari for us, great food with big portions...
Plus: Very comfortable room with great facilities.
Minus: There were a lot of flies in the restaurant.
Plus: Comfortable bed. Good bathroom. Well kept gardens and swimming pool. Good breakfast. This property seems quite new. Good sized room with verandah to sit on and enjoy. Staff and manager very helpful ...
Minus: No fridge in room.
Plus: The hotel is still pretty new and looks nice. We had a nice large room with a view over the salt pans. Everything in the room worked. The staff were great once you showed them you had a smile and some...
Minus: When we were there there was almost no one else staying there.
Plus: The staff was extra nice and accomadating. We had an early flight.. 5am. Nothing is open that early but a sweet guy, woke up early, waited for us outside our room just to carry our bag. Great service...
Plus: This hotel was my last destination before leaving Sri Lanka and it was the best one Smiling and welcoming guys on reception Tasty food delivered right to the room Spacious bathroom with all ...
Plus: The view of the salt lakes in the evening is super. Great service and hospitable staff.
Minus: The only reason we chose this hotel was that we would visit Bundala. We we ordered a safari to Bundala next morning early. The price we had to pay was completely in accordance with the standard price...
Plus: They were able to arrange an excellent early morning safari with Sam to Bundala and onward transfer. Bedroom itself was adequate but lacked finishing touches. The staff were friendly and helpful. ...
Minus: Did not have an alcohol licence. Location and eating area absolutely soulless and just not a place where you would wish to spend any amount of time. Outside seating shabby and broken. Very basic - no ...
Plus: The staff of the property are very friendly. They needed minimal documentation. We wanted to visit Yala National Park during the afternoon of the arrived day, where they have contacted a Safari Jeep ...
Plus: location perfect with view over the port and harbour and almost in the town and the rooms very comfortable.
Minus: restaurant service needs a kick up the backside!!! The first time ever in 20 years or more of traveling in Asia I had to pay for the whole booking when I signed in..
Plus: Thanks to Ruwan and his staff for going out of their way to make me feel comfortable -- from transportation around town to conversations about the region and its history. Rooms are spacious and the ...
Plus: The View
Minus: Room was not done.. Staying two nights.
Plus: The views across to the beach with all the fishing boats were beautiful.
Minus: Had to change rooms to a lower standard of room as the A/C was not working. Very basic hotel but fine for one night.
Minus: Dirty linens and mattresses. Dirty toilet with yellow stains on toilet lid. No trash bin. Trash leftovers after previous residents. Toilet brush on shower floor. Reception guy cannot speak English...
Plus: Very friendly owner & staff.
Minus: No mosquito net. We were bitten by dozens of mosquitos. Local restaurants have no idea how to prepare even basic foods.
Plus: Staff helpful, friendly. Called me a threewheeler for the airport for very good price.
Minus: Plenty of mosquitoes in the room but NO MOSQUITO NET. Had to turn on the fan at 100% and apply mosquito repellent on my body. Very uncomfortable night as a result.
Plus: The hotel construction and design is very good. Also the location, however... they need to improve the staff and the attention to the clients as most of them do not speak English, are very junior, ...
Minus: Service from very junior staff to client
Plus: Lilla poolen fräsch utsikt
Minus: För lite kanaler på tvn
Plus: location and the pool
Plus: Nothing, the service was nil, no guest requirement at all,communication and guest relation very very poor, it is pity such a nice property and location and it is put down badly for the lack of ...
Minus: every thing except for the location and property, every thing else was very poor, it is such a nice property it has been put down, hope the directors take stern action,
Plus: Environment of the property
Minus: Reception desk
Plus: The nice sea view. But this doesn't make up for the dirty run-down hotel. Do not go there. Since the main road was diverted from this hotel it goes downhill. No other Western clients were there...
Minus: I did not like the dirty, run-down hotel, the stains all over the place, chairs, sofas, bed, carpet, I had the mattress changed, so very dirty, it was disgusting!!!! And I found the biggest cockroach ...
Plus: Very Sri lankan
Minus: Not being able to swim in the sea
Plus: Mr Chris was very helpful The location The sound of sea waves was mesmerising The view from balcony was beautiful
Minus: Poor room service, house keeping was almost unavailable Room wasn't very clean Informed the management about it
Plus: Rummen, pool, restaurang
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