Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
No breakfast in the price
Läget är bra förutom att det är svår hittat och tom Taxi vet inte hur man kör till hotellet. Två delar av hotellet, hotel & tower, vilket man blir förvirrad av och inte vet vad som finns i vilken del. Otrolig lång kö vid in och utcheckning. Går mycket, mycket sakta. Renoverar Executive Lounge vilket medför att man får äta frukost i vanliga cafet, gå till ett hotelrum för internet access och till baren för en drink. Ingen eftermiddags buffe tillgänglit, dvs du betalar för något du inte får. Ingen information om detta vid incheckning, fick ta reda på det själv.
Hotellet ligger mycket bra till mitt i Kowloon centrum nära till shopping och inte långt att gå till Star Ferry för att åka till Hong Kong ön Nej
Bra service,bra läge hjälpsam personal
Dålig personal.dålig service.
Läget är perfekt Ganska små rum.
Mkt trevlig och hjälpsam personal. Välskott, bra läge, nära till det mesta.. Väldigt väldigt små rum, mkt mindre än vad man fått sken av..
Hotellets laege i Kowloon paa den soedra delan av fastlandet naera metro, konstmuseet, shopping och farjorna till HK island och ovriga oear aer bra. Priserna skiftar med belaeggning. Hyggliga buffetfrukost som ej ingaari rumspriset. Proffsigt. F.n. stoerande gatuarbeten framfoer hotellet. Kanske ett vael litet rum som dock motsvarade priset vi betalade.
Närheten till stadskärnan. Bra pris. Frukosten kunde man önska mer av jämfört med andra hotell jag bott på i Hong Kong. Små rum. Inte renoverat på 15-20 år.
Bra service och perfekt läge. Alldeles för litet rum och frågan är om jag fick rätt rum. Kan omöjligt vara mindre.
Nice room Housekeeping
The Harbour view was uncomparably fantastic If you go there by taxi, most of the drivers were sucks
the view from the room it's expensive for no international brand
Large, comfortable rooms and friendly staff. Swimming pool was very small and no out door pool. Location was ok but not great.
Comfort and room facilities; fantastic view from a harbourside room; fitness suite and pool; chinese restaurant; choice of foods at breakfast Staff were generally very helpful, but when we returned to collect our baggage which we had left with them on our last day after checkout their attitude had clearly changed and they gave the impression of wanting to get rid of us as quickly as possible. This is a stupid and short-sighted attitude since guests are left with this as their last impression of the hotel. They need to be told that one remains a valued guest even after the money has changed hands for ones room! This will affect my likelihood of staying in a Shangri-La hotel again - at the high room rates one expects top class service, and I have never been treated like this at top Marriotts or Peninsula group hotels. Overall, however, the stay was good.
The staff always greeted me by Mr. Adams, they always made sure they knew my name in advance, very impressive !
view, bathroom, location & staff none
Great service and excellent location. Everything was thought about and supplied.
Frukost buffen var bra med stort utbud.
Bra läge, utmärkt service.
Ok läge, fina rum, fantastisk utsikt från 37e våningen, bra shuttle till flygplatsen, bra frukost (lite dyr dock). de tog 45 HKD per 15 min internet, tyckte det var orimligt dyrt.
Det gav en lyxig och bekväm känsla som också var lite storslaget. Underbar utsikt från rummet, och fantastisk från "top floor". Försökte avboka första dagen av 3, för att jag fick ett sent möte i Shenzhen. Detta försökte jag göra 1,5dag i förväg, men det gick inte. Jag tycker att det var småaktigt.
Trots personalens genomgående unga ålder, oerhört proffesionell och tillmötesgående. Perfekt service. Stort rum med en fantastisk utsikt. Erhöll omgående en uppgradering då vårt rum ej var klart vid ankomst (16.00). Frukostmatsalen var mycket kal och steril och därmed uppstod en mycket störande ljudvolym. Var inte i nivå med hotellet i övrigt!
poolens läge på taket att man fick betala för internet
helt ok hotell med bra läge i kowloonväljer jag hotell igen kanske lite närmare vattnetpoolen var supermysig
Bra internationell frukost och inte för hårda sängar. Gratis buss till och från centrum 2 gånger i timmen. På gångavstånd till Lady's Market. Vistelsen skedde under lågsäsong så både spa-avdelningen och gymet var under renovering vilket vi dock fick reda på strax före avfärd via hotellets mail men trots det var detta en liten besvikelse.
Shuttle-buss varje halvtimma var en mycket bra service som vi utnyttjade var dag. God frukostbuffé. Trevlig personal. Bra med snabbt internet på hotellrummet. Rummet kändes fräscht och trevligt, kanske något ont om förvaringsutrymme med tanke på att det var ganska litet... Vi använde oss av hotellets transfer-service till flygplatsen. Chauffören var mycket otrevlig och skrek åt en av medpassagerarna. Det tog ca 1,5 timma till flygplatsen. Jag skulle tro att det är enklare och billigare att ta taxi till Kowlon station och där kan man också checka in sitt bagage. Snabbtåget till flygplatsen tar ca 20 minuter.
Fantastisk personal från management till städerskor. Härlig design på hela hotellet. Läget är perfekt om man som jag gillar att bo i Kowloon varje gång man är i Hongkong. Inget alls
Perfekt läge på liten sidogata men ändå mycket centralt. Tillgång till jättefint Spa. Swimmingpool och jacuzzi för hotellgäster. Mycket serviceminded och vänlig personal. Man känner sig väl omhändertagen.
Trevlig och hjälpsam personal, rent och modernt , mycket bra beläget och allt man behövde fanns där! Enda negativa var att spa avdelningen var under ombyggnad men annars var allt utmärkt!
it was a family trip and v really enjoyed staying here, very close to shopping area and harbur....
This was a hotel we have not stayed at before but the staff made you feel important and welcome. Highly recommended and would stay there again. We were very impressed with the Grand Stanford's Club Lounge area and the staff there. They even remember you by name.
the hotel location,facilitis and the good service
Great staff anf great service N/A
Executive loung very poor
Congratulations on one of your staff, Mrs Mandy Tsang at the help desk, very polite and extremely helpfull!!
The hotel staff are not expert , hotel rooms are not clean
The staff was incredibly helpful especially Kitty Ting. All of our needs were met.
Sraff attitude and attention to detail. Can do attitude Price of food and beverages are exhorbiyant and a limiing factor to full enjoyment of the facility
Location and service. Restaurant timetable. It finish very soon.
Loacation, and luxury - right in the middle of Hong KOng with a gret buffet
Location was really nice, very close to shopping area and so on. We were forced to wait for long time to check-in but efforts on recovery to that failure was nice.
Spectacular location; hotel staff very professional and friendly. Overall good services.
Location, location, and location you have to pay for the internet
*Affordable hotel *lovely local neighborhood *concierge were very polite *modern decor *staff have poor English skills * room service diddnt knock before walking in to our room on two occasions *breakfast buffet was fairly disappointing, restaurant staff more interested in talking with each other than serving customer's. *reception staff messed up our room payment *ruined our trip - left Hong Kong on an earlier flight.
Staff was very helpful and considerate. Reservation department was very responsive to inquiries and requests. Breakfast was good and included in price. Room was a bit small.
clean, good breakfast, enjoyed the phone which helps you go around the city rooms are too small, noise from outside if you don't have a high floor
Very comfortable room, awesome view of Kowloon Smelled like smoke or incense or something on my floor, can hear everything in the hallway but it's quiet as far as outside noise goes
I liked the cleanliness, and it's well maintained. But the best part was the staff! They were very good...professional, and the front desk and concierge spoke english very well. The location is either love or hate. I loved it because it wasn't in the touristy areas, but yet 10 mins walk from Mong Kok. I stayed in 3 hotels in Hong Kong and so far this is my favorite! The value for the money is OUTSTANDING for the city!!! The decor was modern and very attractive. And I really did love the neighborhood it was in...just real and authentic Hong Kong people living their lives and you get to be part of all that action. At the end of the day, just outside the Mong Kok station, there is a small park with little asian older ladies doing Tai Chi until 11PM, and I would just sit there and watch as I rested my sore feet. And it was just very peaceful and relaxing. The rooms are small, but it's to be expected. Beds are harder than western traveler's maybe used to. And it's about a 10 min walk to the MTR train stations. So after a long day of walking, it's not very convenient, but they do have a hotel shuttle running to a few of the nearby stations and other locations. You just have to catch it at the right time, or you'll have to wait another hour.
view from the room and roof top swimming pool - fantastic Would have liked to have been able to have a later check out or room to have been made available for changing when flight is in evening.
attentive and friendly staff,excellent location with superb views, especially from the roof top swimming pool. breakfast and evening buffets started clearing away exactly on time - could have waited 10 mins!
the view was fantastic fitness center was close too early
liked the beautiful views from the lobby' nothing except I couldnt get an upgrade to a harbour view for lack of rooms
pool on roof top i am member since 2001 but still nobody can explain me what is my benefit
Great look at the harbour, especially from the pool on the roof, and main restaurant Massage service is not available immediately, should be scheduled in advance, not convenient for short stay
Excellent harbor views and skilled, service oriented staff.
Room was very nicely appointed. Lobby is very large and nice. View of the Harbour is impressive. Taxis come by frequently. The harbor path is good for running and looking at the sea. Lack of power ports. Hotel is not located near downtown Kowloon. Local restaurant selections are fewer than downtown. The hotel buffet for dinner and breakfast are expensive, but I did not find them worth the price.
View Rooms smell, out dated and over priced
View of Harbour View Room, which is unique and breathtaking Size of Room, which is rare in Hongkong Health Spa, which has very good massagists Concierge, which is very helpful and friendly we found on two separate stays, that Room Service is extremely slow and tends to forget ordered items. It took us up to half an hour (!) for a cup of coffee. Check out procedures may take a long time (also up to 30 minutes), because of lack of front desk stations and sometimes large queues of people who want to check out at the same time
The hotel has beautiful harbour view, our rooms are spacious and comfortable, it's my dad's first time in HK, I am happy that I impressed him nicely by choosing this hotel.
only the location .! the room is not very good and the price is to much for this room.
Staff very friendly & helpful. Deluxe room was spacious. Restaurant & Cafe very good. Close to harbour walk & restaurants. Good location over all. Only complaint was room carpet very stained & in need of cleaning.
Room was just TOO SMALL! I felt I was in a cage.
Everything really. The Concierge staff were the most helpful I have ever encountered. I would especially like to compliment you on Judy Yu, who really went out of her way to assist me with airport issues. No, it's just great!!
friendly and efficient concercierge and staff in general
good location a liitle bit run down
Big nice rooms, big comfortable bed. Size of room compared to price etc is good-value. un-reasonably expensive internet fee, bathroom not so well cleaned, breakfast buffe was not so good.
Location, good value
Excellent Staff and location Nothing
the location of the hotel
Location, comfort, accessability, ammenities paying for internet service is outdated
location hotels in HK are expensive
Staff were helpful and room was always made up whenever requested.
services & facilities not as good as previous years. hotel run down.
The additional charge for internet use in your room is disappointing, particularly with the high cost of accommodation in the hotel.
very close to the downtown center shopping mall no swimming pools
Central locality, near Times Square and all business centres. Honesty of housekeeping staff, they returned me some monies left behind. Front Office is too jammed and efficiency doubtful.
close to shopping area hotel too old
We loved our room with the view of the park and harbour. It was also close to good shopping and the railway station. The bed and bathroom were very clean and modern. We did not realize it did not have a pool but this didn't matter as the weather was cool.
A lot of lifts available for guests so practically didnt have to wait long for a ride. It has been remodeled & the rooms are the same size but newer carpet, bathroom. Very conveniently located
The CD player in the room is very nice, I happened to buy a disk before I got there, I loved the music and the night view outside the window is goreiouse! Brekafast is not quite good and it is not worth the price they charge!
Everything was perfect Nothing
The view from the room is exceptional, just for the novelty of being able to say you've stayed at the tallest hotel in the world is pretty neat. The club level is smaller than it shows in pictures i've seen, but is never too crowded. Igor is one handsome man. location, a little removed from everythig