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Great look at the harbour, especially from the pool on the roof, and main restaurant Massage service is not available immediately, should be scheduled in advance, not convenient for short stay
The hotel has beautiful harbour view, our rooms are spacious and comfortable, it's my dad's first time in HK, I am happy that I impressed him nicely by choosing this hotel.
the view was fantastic fitness center was close too early
Excellent harbor views and skilled, service oriented staff.
pool on roof top i am member since 2001 but still nobody can explain me what is my benefit
liked the beautiful views from the lobby' nothing except I couldnt get an upgrade to a harbour view for lack of rooms
attentive and friendly staff,excellent location with superb views, especially from the roof top swimming pool. breakfast and evening buffets started clearing away exactly on time - could have waited 10 mins!
View Rooms smell, out dated and over priced
Room was very nicely appointed. Lobby is very large and nice. View of the Harbour is impressive. Taxis come by frequently. The harbor path is good for running and looking at the sea. Lack of power ports. Hotel is not located near downtown Kowloon. Local restaurant selections are fewer than downtown. The hotel buffet for dinner and breakfast are expensive, but I did not find them worth the price.
View of Harbour View Room, which is unique and breathtaking Size of Room, which is rare in Hongkong Health Spa, which has very good massagists Concierge, which is very helpful and friendly we found on two separate stays, that Room Service is extremely slow and tends to forget ordered items. It took us up to half an hour (!) for a cup of coffee. Check out procedures may take a long time (also up to 30 minutes), because of lack of front desk stations and sometimes large queues of people who want to check out at the same time
view from the room and roof top swimming pool - fantastic Would have liked to have been able to have a later check out or room to have been made available for changing when flight is in evening.
helt ok hotell med bra läge i kowloonväljer jag hotell igen kanske lite närmare vattnetpoolen var supermysig
poolens läge på taket att man fick betala för internet
Bra internationell frukost och inte för hårda sängar. Gratis buss till och från centrum 2 gånger i timmen. På gångavstånd till Lady's Market. Vistelsen skedde under lågsäsong så både spa-avdelningen och gymet var under renovering vilket vi dock fick reda på strax före avfärd via hotellets mail men trots det var detta en liten besvikelse.
Shuttle-buss varje halvtimma var en mycket bra service som vi utnyttjade var dag. God frukostbuffé. Trevlig personal. Bra med snabbt internet på hotellrummet. Rummet kändes fräscht och trevligt, kanske något ont om förvaringsutrymme med tanke på att det var ganska litet... Vi använde oss av hotellets transfer-service till flygplatsen. Chauffören var mycket otrevlig och skrek åt en av medpassagerarna. Det tog ca 1,5 timma till flygplatsen. Jag skulle tro att det är enklare och billigare att ta taxi till Kowlon station och där kan man också checka in sitt bagage. Snabbtåget till flygplatsen tar ca 20 minuter.
Rooms are small as much of HK is. For anyone surprised by this, don't comment the information on the website is accurate about room size. Bathroom great. Air-con fine. Elevator not busy when needed. Wi-fi downstairs is fine. Breakfast ok. Alarm went off late at night for about 30 seconds. This is un-nerving being in a high-rise.
The room was clean and bed linens was changed every day with most essentials was there. The price was v.f.m. and it's location was excellent for transportation. The room is too compact with no wardrobe for luggage storage.
I liked the cleanliness and new design of the bathroom area even though it was small in general it was more than suitable. I also liked the fact they provided free bottles of water, toiletries and fresh towels. The walls had dirt smudges. The bottom mattress had hair and dirt stuck to the velcro. Horrible. The room was too small. The mattress area was too short and was blocked at the lower area by a wall. There is free WiFi in the lobby but it was not accessible in the room for some reason.
the room i stoo small, no place to put luggage
One of the 'better' English speaking staff was very helpful when we needed directions to another of our destinations. The hotel rooms were smaller than imagined. It's hard to judge the size of a room from a photo I realise but I didn't expect the rooms to be quite so small.
Perfect location! Very close to MTR Smallest room we have every stayed in! 2 people can't walk in the same room unless 1 is in the shower or on the bed. Other than that all fine.
good location, good access to the city center (many buses), cleanliness, very comfortable bed. Recommended for 1-2 nights for not very demanding customers. Good price relatively to Hong Kong hotel prices (if enough early booked). Surely better than Kowloon hostels in similar price :) very small room (sure it is Hong Kong, but room's size can be surprise for not experienced travellers ;); staff could be more friendly - first impression not nice ("is any chance to check in before 2 p.m.? - NO!!! 2 PM!!!")
good value bad room design, lighting, flooring. inconvenient location
Could hear everything going on outside and bathroom smelled like sewage
this is a new hotel and so the room is relatively clean. The room I lived in was an upgrade of a normal room without extra charge. The design uses space efficiently with a bit stylish. Hotel staff was friendly. Haven't been to HK for a long time and their room actually give you a smart phone to use for your stay in HK. Not sure if that's standard now in HK hotels. The location is not very close to any metro stn. but it was manageable.