Minus: Distance from shops/ restaurants. Accommodation is self catering or eat out.
Plus: The staff were friendly and willing to help. The apartment was clean, the bed was comfortable, the airconditioner worked well, good kitchen facilities and a lovely outdoor seating area where we ...
Minus: A taxi ride every time we wanted to go somewhere.
Plus: The clean tranquil surroundings, well equipped facilities .
Minus: Bigger work desk would have been good .
Plus: Looks new & inviting, extremely polite, welcoming staff, it's located high on the hill, breezes + air conditioning, kitchenette. Flat screen, international channels, it's on airport side ...
Plus: Beautiful staff Very well maintained units
Plus: the room is clean, they even washed our cloths, the garden is so beautiful too.
Plus: The staff, Virginia and Sabrina were excellent. They made us feel like we had known them for years and that we had come home rather than we we staying at commercial premises. Sanalae is also the ...
Minus: Unless you have a vehicle, the location is a little bit away from the centre of town.
Plus: Very friendly staff, all amenities clean and well maintained. Secure.
Plus: I can't recommend the Sanalae highly enough, the staff are lovely and very attentive, but not in your face. It's smart, very clean and comfortable with excellent facilities for Self-catering...
Plus: Well Serviced apartments and very clean
Minus: In the mornings the water was lukewarm in the shower
Minus: Overpriced for the quality of the rooms and the service. The price on the confirmation was not the price paid - I was charged more upon checkout. I was not given a room with ocean views despite ...
Plus: Great customer service; very friendly and helpful staff
Minus: No complaints
Plus: Good location and comfortable rooms. Nice views of the ocean. The staff were very pleasant. I appreciated the late checkout they gave me. A special mention to the manager Leezel who was extremely ...
Minus: It wasn't the cheapest, but I think it's the best hotel in town.
Plus: The view was magnificent.
Minus: The remote for the air conditioning was faulty i could not turn it off.
Plus: The staffs are very helpful.
Minus: Haven't found anything yet.
Minus: The WiFi is still in need of improvement. It is adequate during off peak but totally inadequate during peak/ busy periods. As a regular guest at the Heritage Park Hotel, the menu is also in ...
Plus: Staff, room
Minus: Music night club next door, some noisy event organised in front of the dining area.
Minus: The menu could do with a freshen up/change as it has been in place for a long time.
Plus: Nz Chocolate on pillow, but smaller bar than last time.
Minus: Room was small, Tv was small .Indt\ernet was free but they said I used more than 500mb and had to pay more . I am suspicious about that and kinda left the property less than happy.
Plus: I really liked the room decor and comfort.
Minus: The food was not good. The service was slow and non-existent. I booked an ocean view but did not receive one. The were none available. At checkout, they did not adjust the rate because the front desk did not understand and I could not wait.
Plus: Quiet by the beach. Owners very friendly and helpful. Good food. Met at the airport.
Minus: Basic facilites - separate toilet and cold water shower. Plans to build new units with ensuite.
Plus: the VIP treatment given by the ownwers
Minus: the rocky/reef beach
Plus: Everything! From the pick up at the airport until the last moments of my stay I've felt so good with Alistair and his lovely family, they made me feel like part of the family and they cared about ...
Plus: Snorkeling to view the coral carpeted sea bed and clams before breakfast, dolphins a plenty, delicious fresh fruit, vegetables and nuts, swimming, swimming, swimming and lazing in the hammocks. A fun...
Minus: I should have made time to visit the village.
Plus: Great staff, friendly and helpfull. Food was good, drinks good, accommodation great.
Minus: Drinks were sometimes inconsistent depending who made them but they were always good even if a little different each time (Margaritas) Breakfast may need a little something different if you are ...
Minus: There was always a lot of disturbance from locals in the hotel. Noisy at night and no consideration for other guests. It seemed the staff take their children to work so crying is a regular thing. ...
Plus: Lovely, friendly staff. Rooms were pretty, clean, very comfortable. Really enjoyed our stay. Close to a bus stop so you can get around yourself, but they also took us into the city in the first place ...
Minus: Can't think of any negatives. Do be aware that there's no food available at the motel, but there is a nice communal kitchen, so bring your own food. Much better than we were expecting to be ...
Plus: Airport pick-up went well; check-in was polite and prompt and the room was very clean. Both air-con and fans worked well. I had to go near reception for the WiFI, but was grateful to be able to stay...
Minus: I took note of previous traveller comments, so I was prepared for neighbourhood dogs (ear plus); hard bed (slept on top of comforter); distance out of town (average taxi cost SBD$70 or NZ$3.50). As ...
Plus: Meeting lots of local people ( working for the government, nurses, policemen.
Minus: Bed bugs. Switched bedroom but there was bedbugs in that Room aswell.
Plus: Very friendly and helpfull staff ! Free transportation from/Airport .
Minus: The big problem was the bathroom ! Somehow it smelling all day like a public toilet! I don't know if it's a drain pipe problem but wasn't possible to stay in more than 1min ! A little bit ...
Plus: It happens to be in a very convenient place for me but it's a bit out of town. But it's a place you can relax and feel at home. The airconditioner is nice when you come in from town.
Plus: Clean and nice place. Airline cancelled my first night, the hotel was kind enough not to charge me for that!
Minus: TV was not working (it was not yet the actual tourist season, though, so things should be ready by then). Free transportation to town would be nice.
Plus: Air conditioned, super clean rooms with own bathroom. TV, Fridge, writing desk also in room. Free internet in small lobby area. Feels very safe and secure.
Minus: No restaurants close by, but you can self-cater in the kitchen. Will need a taxi to get to closest restaurants in Honiara city or around the casino.
Plus: The staff were really welcoming and facilities quite good as per Honiara standard. It was real value for money I must say!
Minus: The satellite tv was off for the first few days I was there and on my check-out day the receptionist came quite late
Plus: Some staff are very helpful and friendly. Food was good. Room well prepared and housekeeping staff are particularly friendly
Minus: As always customer service is patchy with no sign of training or management. Wifi needs improving
Plus: I love the little cable car that goes up at the back, and also the option for the leafy stairway. I love the outlook from the room to some green, how you are in the city yet you feel like you're ...
Minus: The water in the shower was cold, and when I asked about it they said I had to push a button outside the room, yet there was no sign in the bathroom indicating that. Also the wifi is simply a waste of...
Plus: Breakfast included in the price was excellent. Good choice of food including fresh fruit, cereal - incl muesli and cooked dishes. Staff there very good. Liked the choice of a fan in the room ...
Minus: Holes in the insect screens, taps dripped, TV did not work. Room generally looked rather run down and tatty . Reception at the desk was indifferent. Music in the restaurant was too loud. Choice of...
Minus: poor service, poor quality, electrical outlets did notg work, most lights did not work, AC in 2 of our 3 rooms did not work, no toilet paper in bathroom, no towels in room,...
Plus: Great location
Minus: Some renovations going on so some things not operating.
Plus: Ok value for the money - I have stayed there before
Minus: Nothing - would stay there again
Plus: good staff
Minus: wi fi reception
Minus: Could hear the rats in the ceiling. Extremely basic room. Extremely basic breakfast.
Plus: There were fresh coconut water and the sweetest pawpaw, watermelon and pineapple everyday during breakfast. The place was peaceful and quiet.
Minus: The free internet was so slow and there were mosquitoes in the lobby.
Plus: It was truly a paradise amongst the urban community. The reception staff was very polite and couldn't do enough for us. The room was as what was advertised on line. Very luxurious, beautiful and...
Minus: As l had an injured leg there was no lifts to our room so we had to walk at least 3 flights of steps to our room. There had been previously a conveyor lift l believe to take luggage but had ceased to...
Plus: Good variety of restaurants at reasonable local prices Continental breakfast included
Minus: Cockroaches and far too many mosquitoes in the rooms (screens had holes all thru them), no hot water in the basin and not cold water in the shower, burnt myself having a shower
Plus: The staff were very friendly. Very good Chinese restaurant which the food is a good price.
Minus: The whole place is a bit tired, it has a very 'lived in' appearance, some repainting would help. It is also a bit on the expensive side. The French restaurant has good food but over priced.
Plus: For Honiara this hotel is good value for money, despite our only 6.7 rating. In addition to very helpful and friendly staff, the Chinese restaurant was a winner. We also liked the old time decor, and ...
Minus: The beds had some nasty springs, and hot water a little intermittent. Neither of which would preclude us from staying there again.
Plus: I liked how the staff made the arrangements easy. Continental breakfasts were excellent. The room was clean and basically had everything that was required except there were no adaptors for the iron.
Minus: The rate in AUD$ appeared in the Booking.com was not in line with the local rate. That had caused confusion. But lucky the hotel staff made special consideration and had informed Booking.com about ...
Plus: Very unsafe and dirty
Plus: French Reasturant very good. in service, food and beverages.
Plus: Friendly staff, Best facilities in Honiara, Clean excellent food from the 4 restaurants and room service, Entertainment some nights was good
Minus: Hard bed air con not very effective hot water failed but quickly fixed. Breakfast was included but I got charged anyway
Plus: The staff were all lovely, we were lucky enough to meet the owner who went above and beyond to make us feel welcome. The cultural night was really special, the dancers were great and the buffet had ...
Minus: The rooms need a makeover.
Plus: Chinese food.
Minus: The facilities are too old and most air conditioning were not working.
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