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I got a new room quicly when I complained about the smell in the first room.The staff in the kitchen stayed 30 min extra. The smell in the room.It was hard to find, lack of signs.No possibillity to get any kind of food/breakfast when you have to leave early.
Convenient location Cleanliness of the room
the staff. the location no elevator
Unfriendly & noisy hotel. There was a big overnight party during my stay..from saturday night .. until 4 a.m. of Sunday .. My friend lost som of her privite things.. one of th worst hotel I ever stayed.
Friendliness of the staff
Clean pleasant quiet no
The hotel is located close to the city center and an easy walk to the main shopping district. I was on a layover between the US and Denmark and the train and bus from the airport to the hotel were fairly easy to navigate even for an American who can't speak Dutch. The hotel is lovely from the outside and the restaurant on the ground floor is modern, welcoming and attractive. The room was extremely small - small bits of paper packaging from former guests remained on the floor under the desk suggesting that the room hadn't been cleaned very carefully. The in-room safe was broken. The bed was old and sagging, furniture was old and worn, TV was functional but old, no overhead lightbulb in the bathroom - no small bottles of shampoo, lotion, etc. just a liquid soap dispenser on the wall across from the shower and sink, so one must be careful not to drip soap on the floor when washing hands in the sink or taking a shower. In light of airline restrictions against carry-on liquids and gels, having adequate quality toiletries is important, especially for a "4 star" hotel. The hotel doesn't offer a secure place to leave luggage post check-out. They offered to let me leave my suitcase in a corner of the lobby by the front desk.
Something happened in this hotel, may be basements were flooded. There is disastrous smell of moldy stuff everywhere in rooms that they're trying to kill with no less heavy scent of deodorant.
I am a regular visitor to the hotel and will continue to do so I was woken at 2.30 in the morning, by someone banging on a nearby bedroom door and shouting to the occupant inside, this went on for about 10 minutes. I was very supprised your night staff did not hear anything
The location - close to the airport