Hotell i Houston nära Northside

Plus: Modern, nice elevators, breakfast, security on property.

Plus: It was clean.

Minus: Construction right outside our window that woke us up early Saturday. Our stay was for relaxation so that was not enjoyable. Light at the entrance was out, I told staff but it was never fixed. We were asked to step out of our room for an exterminator.

Plus: Very nice, clean. The complimentary breakfast was delicious.

Plus: HAD TO LEAVE EARLY, BUT WANTED A BANANA FOR THE ROAD, BROWN... WOULD BE GREAT FOR BANANA NUT BREAD. ONLY DISAPPOINTMENT DURING MY STAY. STAFF WENT ABOVE AND BEYOND, FRIENDLY AND PROVIDED EXCEPTIONAL FIVE STAR CUSTOMER SERVICE!!! HIGHLY RECOMMEND THIS HOLIDAY INN EXPRESS! ROOM AND BED, MATTRESS AND PILLOWS WERE VERY COMFORTABLE. ROOM HAD A SMALL REFRIGERATOR, MICROWAVE AND KEURIG WITH COFFEE, TEA, ETC. EXCEPT NO WATER FOR THE COFFE MAKER. OVERALL REALLY ENJOYED THE STAY AND BELIEVE THERE IS A MEXICAN RESTAURANT LOCATED JUST STEPS AWAY NEXT DOOR...

Minus: FOURTH FLOOR WAS MUSTY SMELLING AND A/C DID NOT WORK IN ROOM ASSIGNED; WHICH WAS NO PROBLEM. FRONT DESK IMMEDIATELY PROVIDED ANOTHER GREAT ROOM ON THE FIRST FLOOR. I REQUESTED THE FOURTH FLOOR FOR THE VIEW AND AWAY FROM THE NOICE, BUT SOON CHANGED MY MIND WHEN A/C REFUSED TO TURN ON, SURE PROBLEM HAS ALREADY BEEN RESOLVED. OH, AND WISHED THERE WAS WATER PROVIDED FOR THE KEURIG COFFEE MAKER, SO GLAD I HAD AN EXTRA BOTTLE OF WATER IN MY BAG...

Plus: All staffs are nice and polite. Check-in is fast. When we got the key cards and got into the room, we found that there was no hot water. We called service. They changed room for us very quickly. The room is clean. The breakfast is good and impressive.

Minus: When I booked the room, it says that the hotel provides shuttle to IAH airport. But actually they don't have this service any more.

Plus: Comfy bed, good shower, no complaints.

Plus: The staff was very helpful and Friey

Minus: The room wasn’t clean. The staff lied on me. There roaches in my restroom and the beds wasn’t made.

Plus: Staff was very polite

Minus: Had to move rooms at 12AM due tho the AC leaking all over the carpet there were dead bugs on some of the "clean" towels they brought us, had to Google them to make sure they weren't bed bugs,didn't figure out what they were but they weren't bed bugs

Plus: The beds are comfortable, the rooms are clean.

Plus: Staff

Minus: Price

Plus: Breakfast great!

Plus: Mycket rent och fint.

Minus: Rummet är lite litet, men det var inte ett problem egentligen.

Plus: Det var rent, bekvämt och lugnt.

Plus: The availability and location of the hotel for the holiday week was of great value

Minus: Nothing that I can think of

Plus: They were very helpful

Plus: Great location

Minus: No mini fridge unless requested.

Plus: Staff & Facilities

Plus: I was charged $138 for: Very old and dirty room Very humid and smelly room. Wet linens. Dirty buthtub. And finally $48 for breakfast additional. Unprofessional waitress (tall girl), dirty silverware and plates.

Minus: Nothing.

Plus: Staff was very friendly and helpful. It was a great location for what I needed to do in the Houston area. The room was comfortable.

Minus: The decor was a little dated.

Plus: good price.

Minus: not so clean as we expected

Plus: Very nice facilities. Very clean. Easy free parking in a garage. Great rates. Ac worked well. Pool area clean and maintained with plenty of towels.

Minus: Front desk staff was not the friendliest.

Plus: Convenient area

Minus: Nothing

Plus: The staff went above and beyond getting me taken care of when they did not receive my confirmation of reservation from booking.com

Minus: There was not one single thing I did not like. Good was excellent as was the accommodations. The work really hard for their guest. When I’m in Houston this will be my hotel ! It’s probably the best experience I’ve every had with any hotel I’ve stayed with. And I have stayed at a lot over the years . The staff makes the Sheraton exemplary of what Great Service is all about ! Thank you all for having me !

Plus: The staff were great.

Minus: Just the price

Plus: Clean and quiet

Minus: Bed was too soft.

Plus: Location Breakfast

Minus: My card got demagnetized and no one was at desk area. No one heard me knocking at door. Stranded. Did have my registration on phone and was able to call. Took a moment to hear phone and eventually heard phone and came to desk to see me outside. Personal phones being used by staff. Please look at customers while talking to them.

Plus: Muffins were good

Minus: Eggs and sausage were horrible

Plus: The Breakfast Was Good and Clean Rooms

Plus: Staff were very friendly and professional, beds were very comfortable, breakfast was very good every day. Swimming area was clean and well maintained.

Minus: Swimming area surfaces were dangerously slippery even when walking very carefully. A non slip surface would be a tremendous improvement.

Plus: Excellent location. Freeway-facing room and still very quiet. No party policy. Friendly staff. (We didn't stay for breakfast, so no experience.)

Plus: Bed was very comfortable and clean...slept great!!

Minus: Not really a dislike but possibly more breakfast items to choose from and better cable channels.

Plus: Quiet room as requested and I got a good night’s sleep.

Plus: It was clean

Minus: How they resolve the problems

Plus: Nice, clean, and friendly hotel. Me and my family really enjoyed our stay. Looking forward to returning on our next staycation.

Plus: Location to School, clean, and well kept.

Minus: My smoke detector went off at 5:30 am and I call the front desk I was told they have no alerts so the battery must be low. No one came up and after a few mins a it stopped no one came to check after I was told they would followed by the next morning being told well it was just a battery.

Plus: Very little

Minus: Our first room smelled so bad we asked to be moved. The other room seemed alright at first. When we pulled out then sofa bed, it had food crumbs, trash, and long black hair all over it. Also, the blanket for that bed had several yellow urine spots dried all over it. We called the front desk to come see it. They said they had no other rooms. The lady on duty, Brandy, was very rude. We we there for three hours and left and went to a nearby Town Suites also by Marriott. It was nice and had friendly staff. We feel we should not be billed for SpringHill for sure and really not even the second hotel. Marriott should honor this. We were moving our children from hotel to hotel after 11 pm. We made a complaint by phone to Marriott but are not too optimistic about refunds. The charges showed up immediately on my account and I will be fighting the charges.

Plus: We loved the roominess and space we got for the price we paid.

Plus: Everything

Minus: Nothing

Plus: The room was beautiful in clean

Plus: Clean, convenient to the airport.

Plus: The location

Minus: The hotel was old and not very clean

Plus: It was very clean, the staff very friendly.The lobby is beautiful. The mall across the street walking distant.

Minus: I didn't care for my walkin shower. The water pressure very low.

Plus: Lobby.

Minus: They double charged me and have no clue how to fix it. As I'm typing this I'm still waiting for my wrongful charge to be reversed back to my account.

Plus: Great staff, late checkout, nice pool.

Minus: Nothing

Plus: Location and safety in an area I must work.

Minus: Anxiously awaiting the remodel that is coming!

Plus: Price. Parking was available, and free.

Minus: They charge you for wifi, but business center is free...

Plus: The hotel was beautiful.

Minus: Sheets weren't clean

Plus: Didn't eat breakfast. Location is not in a good area of town. They do have security guards in the parking lot.

Minus: Rooms need to be updated.

Plus: The comfortable bed#,the amazing views inside

Minus: No.third floor smoking was cool,they were far away from everyone.

Plus: Ingenting.

Plus: It was clean and all security

Minus: The service

Plus: Location and the gym

Minus: Keep up the great work

Plus: Clean place ,staff is wonderful,food is awesome.

Minus: Everything was in its place.

Plus: Good location, clean.

Minus: More like a 2 star hotel at best.

Plus: Everything

Plus: Cleanliness, the breakfast, nice entrance, a lot of parking space, looks clean and pleasant from in and out. Also, the bed options with same price was very convenient for me.

Minus: Upon check in i had to show my full reservation to verify the free breakfast included with the reservation. Not a big deal but i feel it should say in their system. 30 mins before the check out time, knocking on the door to make sure we are leaving.

Minus: Dated.

Plus: I loved the room, gym and the Breakfast. I enjoyed my stay. I will return.

Minus: No

Plus: Location was great, clean! Staff was very nice and helpful. My niece fell asleep and locked me out by closing latch. So I had to call maintenance and he was cool. He came and got it open. Also, I like the fact that they have a shuttle. Its convenience stores close by and restaurants. Nice place!

Minus: They need more parking, but that's a suggestion.

Plus: The presidential suite was very nice and family friendly.! I loved that black lavender soap y’all had, where did y’all get it from.???

Minus: I don’t like the fact that the restaurant downstairs is a bistro now, which means everyone has to pay.! They could’ve at least gave me a free bowl of cereal or bagel or toast with orange juice.!

Minus: Great Hotel

Minus: I woke up with several bed bug bites. I didn't even stay the whole night. Once I woke up and noticed all the bites I had gotten while sleeping I left the hotel immediately.

Plus: The staff was very nice and friendly, especially with the kids. The swimming pool was a delight for the whole family. Even if the hotel is a bit far from the city center, it has an easy access to it.

Plus: I liked the pool area and also the reception and resturant were nice

Minus: Carrying my suitcase at the stairs

Plus: Free wifi, breakfast and airport shuttle. Coin-operated laundromat .

Minus: A bit old. Door to bathroom can't be opened completely as it got stuck to the floor. Also, water was not entirely hot for proper showers.

Plus: Convenient location

Minus: The carpets were being removed from the hallway in the section I stayed

Minus: the receptionist Sharon was not very helpful when my luggage went missing.She acted like she did not wanted to be botherd with this.

Plus: Allt var rent! Bed superskön

Plus: Det är ett mycket bra läge, rummen är rena och rymliga. Bra värde för pengarna.

Minus: Inget att inte gilla, övergripande var det en trevlig upplevelse och den här resan var bara en par dagar. Men observera att området i allmänhet är inte en särskilt säkert, så rekommenderar inte att gå runt.

Minus: Det tog 3 samtal till receptionen för min vän att få en extra filt till rummet. Inte säker varför någon inte bara kunde ta upp den första gången... annat än det, allt var bra! :-)

Plus: Mycket rent och mycket vänlig personal

Minus: Allt var bara bra

Plus: Frukosten var ganska bra

Minus: Gamla hotel med några moderna bekvämligheter. Oförskämd personal.

Plus: The hotel was next to a great cajun restaurant, Jimmy G's. Try the fried crab legs, trust me. The room was clean (218), but very musty, as in mildew clothes smell.

Plus: Clean room. Excellent staff. Breakfast not bad. So basically everything was great.

Minus: 0

Plus: Staff very friendly and professional. Impressed.

Plus: Lady at the front desk was nice.

Minus: Small roach walking around in the bathroom (room was on the second floor and not on ground level close to a pool or garden area if that matters). Hotel was far from the airport, so cab fare was expensive. Added $40 for a one night stay.

Plus: Every thing was great

Minus: Didn't like the staff

Plus: The breakfast was yummy, the staff was friendly, and the room was really nice!

Plus: Friendly staff, great breakfast

Minus: It would be better if we could adjust the volume of the shower water.

Plus: Great breakfast + rooms and swimming pool for the children

Minus: None

Plus: Clean bedroom, easy parking, friendly staff.

Plus: The room was large and facilities were clean, bright and comfortable. I loved the facility.

Minus: I was shocked that a car was on blocks and the tires and trims were stolen from across where I had parked. There were even cameras located on the premises. I took a photo of the vehicle on blocks. I had to go to the Marriott which is 2 minutes where we stayed and there was a police car positioned at the entry and the kitchen was open until 9pm. We had lunch there. Our hotel didn't have no kitchen after 9:30am.

Plus: Room layout and an air conditioner that really cools!!

Minus: Beers are too expensive.