Hotell i Houston nära Northside

Great staff, I never give Excellet ratings but this time it would be hard note to! Can't think of anything!

Cost relative to other 4 star hotels! nice atmosphere no moicrowave & refrig in rooms

firm mattress, Texas flag in poster by bed, good restaurant price was about 15% high

Very helpful staff

Very friendly staff, clean rooms, secure parking lot. Overall a very nice experience but the staff were beyond expectations in fulfilling my customer service needs! very kind and always eager to help!

It was clean, comfortable and quiet.

Reall good walls are just thin

Property is in good condition and being taken care of very well. 1. One way in and out so you have great difficulty getting TO and AWAY from the property. Construction only compounds this as you cannot get back onto 610 or 10 without going on a wild goose chase. 2. Housekeeping didn't show up at all on the first day, had to get fresh towels that evening after our return to the property. So then the second day I guess they wanted to 'show us' so they came at 8:31am!

Very neat and clean. Room is a little small, but it wasn't an issue really.

The hotel was perfect. The room was spacious and clean. Perfect for business. There is not much around the hotel to look at or walk to. There were no close stores or places to eat.

liked the Starbucks, bar and pool room didn't get cold enough for our taste and no free breakfast other than that it was great

New hotel, clean. The colors of paint in the room. Very good breakfast

I enjoyed the stay at the hotel for a number of reasons. The main reason was the front desk employee. "Summer" was very friendly and helpful as soon as I walked in the door. Not only was I greeted by a smile but she took the time to give me directions and locations of some key places that I needed. I felt kind of bad for asking so much but she did not seem to mind at all. House keeping would come by and check to see if someone was in the room before check out time. I use that time to sleep.

Everything was clean! Bed super comfy

It's a very convenient location, rooms are clean and spacious. Great value for the money. nothing really not to like, overall it was a pleasant experience and this trip was only a couple of days. But a quick note that the area in general is not a very safe area, so don't recommend walking around.

It took 3 calls down to front desk for my friend to get an extra blanket to the room. Not sure why someone could not just bring it up the first time....other than that, everything was great! :-)

Staff goes extra mile in friendliness and courtesy. Facility needs some cosmetic updates. Example - newer air conditioning units in rooms. Our room had black stains on carpeting in front of sink ( ink?). We reported it.

The atmosphere is very inviting. The bed was absolutely amazing. Best night of sleep and we woke refreshed. The refrigerator didn't work some my complimentary ice cream bar melted.

Very clean and very friendly staff Everything was just great

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Very quiet No

Looked brand new and better than I expected.

I loved that it was only 20 minutes from the place I needed to be for my wedding appointment. It was close to several eating establishments and we got a chance to see the FBI office. I didn't like that we had to wait 30 minutes to check in because the front desk person was no where to be found. We even called the hotel (from the lobby) with no answer. Maybe they should have more than one person for the peak check in hours.

This guest did not leave comments about this hotel.

Brand new hotel, courteous, professional staff. We're able to provide early check-in, which was very helpful. Currently there is a major construction project on Hwy 290. Use alternate routes to get to the hotel.

Very Modern & clean. From the front desk to housekeeping, the staff was very friendly & professional The location due to all the construction. The daily breakfast was great, but would have enjoyed a daily changing menu.

My whole hotel experience was great,from the staff,the room, and service; everything was top notch. I was very pleased and I plan to stay again with my family before the Summer is over. No..I have no complaints.

cooking facilities No

Staff, cleanliness, convenience of location...you can't beat it. Absolute value!

There was a full kitchen available. No bedbugs. My bottom bed sheet was very loose. Didn't look like it had been changed. There were some wrappers on the elevator floor. The interior was 1990's, with a view of the intestate.

This guest did not leave comments about this hotel.

Friendly staff. Nice place to stay. Little hard to get to.

Great staff. Beautiful room. Disappointed that there was no microwave or mini fridge in our room.

the staff was very good,actually they were great... no.....

Shuttle drives 5 miles any way which is a sweet thing

This guest did not leave comments about this hotel.

Staff was very helpful and pleasant. Indoor pool and spa, excellent and clean. Outdoor patio accessible from the room, very nice. Room smelled a bit musty as if it were once a smoking room and the odor never completely cleared. No restaurant in the hotel. What is available is highy overpriced ready-made snack stuff.

Clean and comfortable beds. No coffee until 6:30 AM

Staff was very nice and friendly. One of the bath towels was not clean.

Very friendly staff...close to airport. Shuttle worked as planned. Shuttle driver who brought me to the hotel...was trying to talk politics with me and other passengers. I know it's an election year, but spare me. I got put in a handicap room. Since I'm not handicapped, the layout was inconvenient.