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Great location to Medical center. AC worked great, good shower, nice towels. Good comfortable bed, Wonderful staff, First time to stay and will be back. T-Bone
Clean comfortabe beds, good temperature control, nice towels and toiletries. Excellent food in the hotel restaurant, well prepared, modertely high prices. Most of the wait staff was very well trained, and very polite and attentive. Unfortunately we had one waitress who was very slow and unattentive. I asked for an extra slice of bread and she tried to charge me $1.75 Plus tax. Excellent free shuttle service to and from the local hospitals. I thought it was excessive to charge $10 per day for parking while a paying guest at the hotel. Movie rental charges were insane, $15 per day for an older movie and $18 per day for a current movie. Ouch.
No complimentary breakfast, A/C made loud banging noises, bed was not comfortable and the parking is poor.
Location. Too expensive for what's provided. Very dated and old. Terrible restaurant.
Great location. Center for medical use. Close to Rice Village, where there are several fine dining restaurants.
Super comfortable beds. 1 block from light rail, easy access to NRG stadium. Great staff. By car, slightly inconvenient. Lots of hard-to-avoid traffic in vicinity.
This is a good standard hotel close to the places I needed. I got upgraded to a suite, which included a kitchenette. Since I was only staying one night, that didn't really matter, but I could imagine that would be really nice for a long stay. Staff was very friendly. Their computers were down and I couldn't get my bill. When I asked them to email it to me, they forgot.
If you are there BC family is in hospital the. It is a great place for the price. Clean and convenient Shuttles are too inflexible. There isn't good communication within own staff. There are no set protocols. Some have their own rules. The day shift is A LOT more efficient than the evening. Not very good at keeping the bums from harnessing you outside the hotel
Clean, comfortable, and convenience at great price! Everything excelled expectation
Very clean, large and confortable rooms! Very friendly and helpful hotel stuff!
Value for the price, location to local attractions and great dining.
Typical Hilton hotel, superbly located at the Houston Med Center and Rice University. Very friendly and helpful staff, and a very good restaurant.
The room we had was excellent in terms of how large it was and its amenities. The value was great. We didn't like two things: the coffee maker had only one regular roast packet and two decaf packets, so we couldn't make coffee for both of us in the morning; and the cleaning staff missed a used bar of soap laying on the floor in the bathroom right next to the trash.
The pillows were wonderful! The only coffee available was from the nasty coffee maker in the room. No continental breakfast offered.
The room was very clean and comfortable. The breakfast was nice. We will definitely be back as I have frequent appointments at MD Anderson Cancer Center!!!
Size of room was good and the kitchen area was nice gave it a home feeling. I didn't not like that there were some kind of flying insects in the tub and bugs inside and out of pillows ND bed covers and also I saw a big roach underneath couch. We couldn't stay another night it was Gross and couldn't sleep because I didn't want one of those bugs going into my ear while I sleep
The shower was one of the best showers I have ever taken. Great water pressure and temperature. It was sorely needed as this place is a dump. It was dirty, grimy, had bugs etc....I wouldn't consider this a hotel. It is more like a transient motel. Absolutely the worst hotel I have ever stayed in. Had I not paid in advance and known that my stay was going to be less than 8 hours I would have turned around as soon as I entered the parking lot. The room smelled, had holes in the walls and didn't appear to have been painted or updated since the 70s. I promise that the only good, scratch that, great thing was the shower!! This is a 1 star hotel that should be selling rooms for $30/night.