Servicen vid bokningen, transport från flygplatsen, mottagandet. Rummets design mycket trevligt - modernt, rent - bra läge för shopping med restauranger runt omkring. Servicen avtog med varje dags vistelse och byte av rum till lägre standard. Vi fick stanna 2 nätter till pga av askmolnet över Sverige - tyvärr måste vi då byta rum och i det rummet fungerade inte air kondition - det blev jättevarmt. Rättades inte till fast vi anmärkte på det.
Frukosten rekommenderas, alldeles utmärkt med all europeisk och Turkisk variation. Servicen och bemötandet av personalen var superb, allt från välkomnandet tills vi åkte hem. Rummen var superbra och fräsch och mycket rent, välstädat varje dag...Gångavstånd till city , Bakirköy, De får flera plussar av mig...jag har så mycket gott att säga om denna hotell men det skulle inte få plats. Rekommenderas mycket varmt!!! Konstigt nog, nej!!
classy club lounge,nice indoor pool outdoor pool is very big but shoulbe heated by at least 3 degrees as it was cold despite 25C outdoor
Great indoor health facilities.
The gym Only 1 teabag in my room!
The staff is incredibly dishonest and rude.They overcharged my card and gave me no response about this matter.
I like very much the room, the view to Sea, I like the staff and especially Ms. Gulsah which did every think to satisfy us. I like the fish restaurant and the outdoor pool. The fact that the shutle buss to city is rar.
I liked location by the water, also close to the airport. Free shutlle service to city and to the airport. Garden, pool and gym, spa etc fabulous. We thought that the cost of food, mini bar prices, and restaurant prices were extremeley over priced. We arrived ealry our room was not ready, sat and had a cappacino, 11.oo TL ea. Mini bar a rip off. Many customers horrified with there bills on check out. We checked the prices.
I was given a room in a far location late at night. Could not find the room for 15 minutes so late at night...was very uncomfortable...will not come back again.
The open pool, breakfast cleaning
We liked the location of the hotel to the airport, and water views, Free shuttle bus to airport and to the city. Pool, spa, grounds and gym fabulous. Mini bar, restaurant, and coffee shop prices were highly over priced. Arrived early had a cappacino in coffee shop paid 11.00TL each could not believe it. Many customers were horrified on receiving there accounts on checkout, due to Mini bar prices. Small can of Coke Cola 12.50 TL. Many more people woud eat in if prices were reasonable
breakfast and the gym. small rooms
Pool was nice. Not too friendly and lacked smiles.
Välskött hotell, trevlig personal, fin utsikt mot poolen och havet, trevlig strandpromenad utanför, kort taxiresa till flygplats och expocenter, bra förbindelser in till centrum. Lite dyrt att äta/dricka på hotellet. De små billiga restaurangerna utmed strandpromenaden serverade ingen öl/vin. Inte så gott om matställen i området. Stora bröllop arrangerades vid poolområdet på helgen, vilket var trevligt men innebar mycket hög ljudnivå fram till midnatt.
Trevlig personal och fin beliggenhet med fin pool. Strandpromenad för joggingsugna. Något liten frukostbuffet men fin frukostavdening.
Eftersom det var utanför högsäsong var priserna på plats och hotellet relativt tomt utan att vara öde. Stället är bara 5 minuters promenad från butiker, caféer och restauranger -- samt superfin strandpromenad. Ljudet av flygtrafiken från närliggande Ataturk hörs speciellt under natten. Också är hotellet ett mer 'businessbetonat' hotell till stämningen.
Nära till flygplats. Bra badanläggning, vyvärr var poolon trasig.
Spa avdelningen Synd att det inte framgick på vår bokningsbekräftelse att hotellet hade en gratis shuttle från flygplatsen. Vi fick betals 150 sek helt I onödan för transfer. Restaurangmaten var tråkig och dyr.
Mycket bra service vid alla dygnets tidpunkter. Bra parkering. Rimliga priser i restaurangen. Nära flygplatsen. Något hårda sängar utan bäddmadrass.
Hög standard på service, stor frukost som passar alla smaker, stora fina rum. Personalen va halv bra på engelska
Det låg nära mässan och flygplatsen vilket var bra, slapp undan trafik på morgonen Dåligt läge ifrån stadskärnan.
Bra läge nära kommunikationer och flygplats. Trevlig personal, generös frukost, rena rum.
Närheten till flygplatsen Vid incheckningen kunde ingen bokning hittas. Det tog därför 20 minuter att trots allt få ett rum.
Hotell-shuttlen slutar få för tidigt. Hotellet passar som övernattningshotell och en del lokalflyg kommer in sent.
bra förbindelse till centrum, bra frukostbuffet, trevlig personal jätte dyrt vatten!!!!!
The location of the hotel is good as it is close to large shopping malls and the staff are very friendly and helpful. The food was very good but quite expensive.
the room size
Location Bad internet connection
Helpfull stuff, clean, good service, ...etc
Large and spacy rooms, breakfast was ok. Shower was leaking water, bathroom floor would get very wet, very noisy area, during night time.
I have arrived to hotel in the morning before normal check in time,they said that i have no bookings at the hotel .They have solved this matter around 10.30am, and given my room around 12 00 pm.
Front desk staff was very helpful in finding us a driver to take us to see the sights in Istanbul at a very reasonable rate. And the next morning - very, very early - our shuttle was waiting before the time we had set allowing additional time to get checked at the airport. Highly recommend this hotel.
The use of Marina club and pool There was no Tennis court as informed by your site.
It was close to the Marina and a shopping mall. It was over priced. Do not be fooled by the pictures put on the internet. There was no swimming pool adjusent to the hotel - some bus ride away. THis should have been clearly indicated for the booking. In addition, I was charged more for the sea view room, only to find that once there, all the rooms have sea view. Furthermore, the hotel is surrounded by car parks, not the sea or a nice park!
The hotel is near airport. Also near 3 shopping malls within 500 meters. Very old room furniture, rusty bathroom and room is not clean.
Proximity to airport
upgraded to the suite at same price old fashion design and equipment
the staff is not good also the cleaning for room is just arrange the room not clean or change the towel the swing pool is far from the hotel around 500 meter the internet is not fast .
Air condition system was not working. They have to give utilities 24 hr
Nothing really! We took this hotel for the fact they have a pool, however in actuality the pool is almost a 30 minutes walk from the hotel building. The hotel is not well maintained and in urgent need for renovation...And it is not clean!! Staff are somewhat rude, suspicious, lack training, and are not responsive! English is not up to par either.
i like the hotel location ,close shopping ,rersturants,sea & very quite. bad service ,uncleaned rooms. i think hotel needs to be renovated badly.i stayed 7 nights in 2003 ¬hing changed.
Ideal for erly morning flight from Istanbul airport It was fine
the hotel itself is not a big deal - when i got there it looked a bit like being under construction and renovation; the furniture was nice and clean but also looked a bit old; toilet was also clean and everythign was working; the staff were ok and helpful; the surrounding area -called florya- is very nice and clean and all the main streets and buildings were surrounded by gardens- a lot of flowers and trees; nice shopping area too; very close to the airport which is confortable if you need to catch a flight.
the location in outskirts of a small town with panoramic wievs of the lake Marmara. Convieniently near the international airport.
The bed was excellent and the room was quiet as requested Unlike it's brochure information the restaurant, pool and gym were not available. Bedside lights had no bulbs and the shower water leaked through to to toilet. I called reception three times to get the TV operating. I walked to the local park to get food. The taxie could not find the hotel easliy as the plastic name on a sign had twisted. I expcted much more!!!
All things according to price are good there is one problem and that is distance to city center
1. Nice breakfast. 2. Location is very close to the airport, though still quiet. 3. Big room with good design. 4. Big TV with hundreds of channels in many languages - nice to watch in the evening 1. They charge extra tax that wasn't included in the booking price - something about 4 euro. 2. Transfer service to the airport is expensive, taking a taxi is twice cheaper. 3. I arrived in the evening, and it was really dark in my room - lights on the ceiling were all working, but they didn't seem to produce any acceptable lighting and there was no table lamp or something in the room. So I had to ask for some more light, and they just gave me a table lamp from another room that wasn't occupied at that time. 4. There are several buildings in the hotel and it's not that easy to find your way to the lobby or other places without assistance, so would be nice if they put some directions. 5. No public computer in the lobby.
A very nicely appointed and spacious room. Clean and well presented. Stated as being within 1km of the airport but was 13km by road. Rooms facing the side roads very noisy. Window did not seal making the noise much worse. Silly failure to seal shower meant entire room was continuously wet.Light did not work. Telly fauty. Small items but unnecessary problems. Breakfast was a sparse affair and freshness in question
The stuff attitude Aircraft noise outside
Close to Atatürk airport, clean rooms, good continental breakfast, nice staff Taxi had difficulties to find the hotel, even it is quite close to airport
Location is useful since is no far away from the airport. They offer a service to bring you to the airport and if you request it, they say it is no problem. But when you come to reception for checking out, they just call a taxi at your expense. To find this out, and wait for the taxi when you are not plenty of time is specially upsetting.
The hotel was a rip-off. The website promised free airport transfer, but the receptionist denied it. They quoted * euroes, and charged * at checkout. Room was super hot, ac not working. Worst experience ever.
The location is neither close to the airport or to the tourist area. It is in a neighborhood, which I did not mind. But you will spend extra to get anywhere. When looking for a taxi, the staff was very helpful and the restruant was very good. However, the hotel staff walked into my room un-announced. I had an issue with the AC. A staff person came in, looked at it, and then left. Never did anything more. I contacted the front desk, and they were going to send someone else in. The first staff person never said a thing to anyone else. They finally gave me a different room, which was just as bad, even though the AC did work in that room.
Frukosten var ok. Detta var det absolut värsta hotell jag någonsin bott på, Varning! Som att bo i en overgiven rivningskåk. Otrevlig personal - tog en timme att checka in, Inget fungerar, skitigt och fläckiga lakan. Buller från motorvägen.Svårt att hitta till även för turkiska taxibilar- Lyset i korridoren fungerade inte - bäcksvart. Vi skulle bara sova mellan två flyg, men inte ens det fungerade här. Ta bort detta hotell från sidan - det är inte människovärdigt!