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really everything,espessially hotel service was very fine,the people at information desk was very kind and helpful with us.thanks to all staff one by one. nothing cause everything was fine even the dinner, and the barman.
Access to historical sites Language problems. The staff had a difficult time with English and German.
Location is good. Some stuff are very friendly and nice. We felt uncomfortable to be at the reception, because they seemed to get motivated. Their attitude seems inappropriate four stars. Morning meal is boring.
Room was modern,new,and fresh. Breakfast facility was ok .people are doing their best to help you. during 1 day i did leave my hotel room at 9.00 and closed it .and come back at 1.00 am but my room door was open !!
the room was very modern and will designed,also, it was very clean. The location of the hotel , and the tram stop just infront of the hotel. the frontdesk people was helpful. the room was very hot. we ask the frontdesk staff and they say all the AC system is turned to hot because it's winter time and our stay was at the beginning of november, was not really cold. our stay was not comfort only because of this reason.
The staff was very friendly, the room was clean, felt like new, modern eventhough not large in size...The hotel offers a great variety of food from its breakfast buffet that can satisfy the most demanding guests (my 2 small kids :))The location is good - nice 15 min walk to Sultanahmet but for those who prefer to use public transport there is a tram just opposite that can take you around the town...
The best hotel we live in Istanbul Nothing
Excellent service, very good location, minutes from Grand Bazaar and Sultan Ahmed; excelent breakfast, very nice rooms, spacy and clean, friendly staff. - really good value for money.
Breakfast buffet was good. Washroom was clean. That's about it. Very poor staff interaction - checkin process was disorganized and took a long time. The front desk staff kept trying to force us into booking events that they had brochures for (and get commission for selling to tourists). They did not help us with directions or hours of common attractions. Although they say it is a non smoking hotel, people still smoke in the hallways and they do not inforce the non-smoking restriction other than putting up a sign.
every thing was great
The hotel was in a great location to be close to the Grand Bazar and most of the tourist sights. The hotel was clean and comfortable. I thought the prices for dinner and lunch were extrememly high up stairs, but there are plenty of restaraunts in walking distance. The staff was very friendly and helped with directions any time we asked for them. Would stay again.
Very good location walking distrance to most main tourists attraction venue. Overall attractive hotel except for room 219 WIFI can barely have any reception and one particular security can't even speaks English.
This hotel is located walking distance to the Famous Grand Bazaar, Blue Mosque and Hagia Sofia. This location can spare you the headache of taking a taxi. Traffic is literally a nightmare in Istanbul
The hotel was nice but had a few flaws. first, do not eat the breakfast buffet, extremely over priced. They also keep the building very warm by not running the a/c too much.
The hotel is situated almost across the street from the Grand Bazaar and within walking distance of many of the historical sites, including the Blue Mosque, Hagia Sophia, Topkapi Palace, etc etc. Hotel is clean and efficient and provides free use of the business center. Only problem with the hotel (and this applies to most of Istanbul) is that there is hardly any English spoken by the staff!
Good location, friendly and helpful staff. Bad sound isolation from corridor and neighbours.
Brand new 4* hotel, very clean and comfortable rooms, excellent decor, lovely bathroom, great breakfast choice. Location is good, 10-15 min walk to Blue Mosque and Hagia Sophia, 2min to tram stop, opposite University and Grand Bazar. Highly recommended, very good value for money.
The rooms were clean and stylish. Close to local transport and city sites. The first night we had a room with no windows, a bit cramped claustrophobic. We asked to be moved to a room with windows, which the reception staff arranged.
bath room was so nice and the room it self so nice but small size i think it was desgin for one persone the main thing was there was no windows in the room , food was ok but same staff every day , some staff was not awear of the colesing days of some pleaces .
The staff was very kind, very good location and clean.Everything was great.
Nice ambience. Staff are friendly and helpful. Nice buffet breakfast in the morning. I had 60% discount off room rates via online booking. Entirely satisfactory! The rooms could have been a bit more sound proof as there are neighbouring guests who slam doors and talk loudly when they come in very late at night. Perhaps this was also due to the fact that my room was near to the lifts.
We likes the location as it was close to most major attractions in old Istanbul. The location was a bit worrisome when we got there but we felt completely safe. Breakfast at the hotel had a nice variety of food. Across the street was a great street full of reataurants with everyone competing for your business, a wonderful chaos.
Reception was very helpful and location was fantastic--right across from the Grand Bazaar and a short walk or tram ride to Sultanhamet. I stayed here when I had a 22 hour layover in Istanbul so I was able to see things quickly. Room was very small (about 2 feet of space on two sides of the bed) and there were no surfaces to work on or put things. Would not recommend for an extended stay, but great for a short visit.
Location location location Not clean Breakfast
Hjälpsam personal, nära till allt man ville se. Lite dåligt utbud av det som ska finnas på frukostbordet.
fräscht rum, centralt, ej lyhört mellan rummen, trevligt med terrassen lite enformig frukost...
Framför allt läget i staden, d v s nära många sevärdheter. Frukostmatsalen med utsikt var också fin. Flera av mina medresenärer var missnöjda med renligheten, bl a var ett rum mögligt. Vårt dubbelrum var OK, dock mycket trångt för två personer.