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The location was as reported, so convenient to the train station. Truly a 5-8 minute walk. We dealt with Marie Aurora during our visit and she couldn't have been more welcoming or gracious. She treated us like we were family. The room was lovely. European pillows are a little thin for us. Wish that we could have had one more pillow in the room.
Hotel employe were extremely helpful. Breakfast was delivered to our room. The coffee was great, served with warmed milk. One night we wanted pizza in our room. When we asked hotel employee where to get one, ordered it for us and brought it
Trevlig och hjälpsam personal. Perfekt läge med närhet till allt, ändå lungt beläget på en sidogata. Fräscha och rymliga rum. Jag kan verkligen rekomendera detta hotell Det enda som man kan önska är äkta blommor på rummet istället för plast
Cenralt och fördelaktigt läge; allting nytt och fräsch; mycket rent; bekvämma sängar; intressant historia om byggnadens förflutna. Hög akustik, vilket nog är vanligt för Venedig; ingen inkluderad frukost
The location is excellent. It is just beside the station and we had a room with a good view of the Grand Canal. We received a very friendly welcome.
Comfortable, clean, lux. Good selection of breakfast to kick start our day. Staffs were very accomodating to us as guests. Felt like a home away from home
room window faced the Grand Canal
actually i like everything, esp the location and the room....just next to the train station as well as the car park isn't far (only 20 minutes to get to the airport by bus)....and also being next to the Grand Canal, the view is just perfect...
The location was pretty convenient. The room looks rather old, but the bathroom was the best, modern, chic, spacious. Only negative was there was no elevators, and to get there you have to cross a big bridge of stairs from Piazzale Roma, which is rather difficult if you're carrying a huge luggage. The lack of stairs. Also, the wifi was per device only, and when I asked for 3 login accounts for my 3 devices, the guy on the phone was rather rude about it but he created the accounts anyway.
Excellent hotel, excellent location and excellent staff and service. We stayed for our 20th anniversary and it was great. The location on the Grand Canal and next to Ferrovia was convenient for both the waterbus and walking around Venice.
It's position A lot of stairs
The staff was extremely helpful and made our stay very special.
Cleanliness, decoration of the room, mixture of old and new furnishings. Very well heated, maybe slightly too warm! Great roof terrace and a bottle of free processo per room.
The hotel is in a great location – 10 min stroll to piazza San Marco and the Rialto. The roof top terrace was fantastic for relaxing in the evening. The staff were fantastically helpful – they made great recommendations for restaurants and took care of the reservations. We had difficulty finding the hotel as there is no sign.
Great value for money, great location.
Location to all the sights to see in Venice
friendly staff, large clean comfortable room
Nothing. The single room was no larger than a standard prison cell. Mosquitoes were prolific in my room and the shower was designed for a person that might be 4' tall and a size negative 10. Breakfast was a joke; stale breads, old coffee, and warm yogurt. Wifi only worked intermittently and had to go ask for new code every two hours. Way overpriced and would not recommend to my worst enemy. As a solo, price conscious traveller, I don't typically expect the greatest size room but c'mon..this was ridiculous. The bed was like sleeping on a spongy board and the sheets smelled of something unexplainable. Havent seen any bed bugs yet but would be surprised if they were there. Way overpriced and would never recommend to anyone that needs anything other than some small room to get some brief uncomfortable sleep and a place to brush your teeth.