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Good location, pretty basic but nothing was really lacking. Price seemed kinda high but that's more Juneau as a whole vs this one particular location. Shuttle service was a nice bonus. Overall a pretty good place to stay - the smaller suite would be good for a group or family as well.
Nice, clean, no frills and centrally located. You have to make sure to follow up on all requests. Staff is not really on top of things and they get very easily distracted. Had to remind the front desk five times about a morning shuttle and still didn't get it down.
Very comfortable, friendly, and convenient.
Location, cleanliness, knowledgeable staff in back room. Quiet street. excellent coffee shop attached to the hotel. Cost of stay, decor, old music playing, dark and dingy lounge, noise from equipment on terrace outside our window.
Comfortable bed. Clean bathroom. Nice large wood floored closet upon entry to keep all luggage in. Close location to downtown. Very hot room. Only a thin pad and flat sheet on bed. Would have liked more bed linens. Dark room, outdated decor. I was very nervous about cleanliness but it looked good.
I stay in Juneau almost every quarter, so I feel like I have a solid bench mark of the hotels available. This hotel does the trick and is slightly above average for the city. Staff was way above average with friendliness and incredibly accommodating. The old school metal keys as opposed to the key cards.
I discovered the SilverBow two years ago and couldn't wait to return to Juneau to stay there. It was the perfect blend of quirky, stylish and comfort. Every detail has been considered. Wonderful hospitality. The location can't be better. The only issue was that my room faced the street, so at 2am after the bars closed things got noisy.