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The staff was nice, AirPort shuttle was good. The location is poor, the beach is not well suited for swimming, the place desperately needs renovation. Stay in Lahaina or go camping instead.
Convenient. Comfortable. I liked getting asked preferences ahead of time and text responses back. Extra fees--resort fee and parking fee.
cool room Front desk didn't have my reservation. Many homeless people loitering around place, the room smelled weird.
Hotel was convenient to airport. Hotel is older with few amenities. The beach is in the harbor so the water is not very clean. I only stay here if I fly in a day early or fly out a day late to save on airfare while using my timeshare. I could not imagine staying here as my primary hotel for a week or more. Internet is very slow and room was musty/damp smelling when we checked in. There were fans in the hallway blowing into another room to dry it out. Could have been from the high surf a few days earlier.
Location, proximity, cleanliness, restaurant, staff. Perfect for the money. If you are looking for a place to lay your head that is clean and safe and aren't worried about being on the beach
Nothing Staff was rude and to overcharge for anything else that was not specify in the reservation
Large room beautiful view room beside elevators and still cost $310/night No airport hotel shuttle provided
I loved the green filled courtyard and gazebo with an ocean front view, and the pool on the roof. Decent coffee in room. Also, I liked the movie rental kiosk. I didn't like that the rooftop pool had to close when the rooftop restaurant opened, at 5pm. Disappointing for the kids, and I didn't look/notice if the times were written on the website,
Convenient, very close to the airport, overall it was fine. Hertz rental car is located inside the hotel lobby so can get car right there if rent from them. Even though pre-paid for rooms via booking.com and tripadvisor.com, was charged "resort fee" by the hotel upon arrival in addition to what had pre-paid. Shuttle to airport does not run after 9pm and only runs on the hour. So, if arriving late like us, have to get a cab. However, a cab/minivan with the 6 of us was only $12 to the hotel and many were available at the airport. Also, Hertz rental car does NOT offer a shuttle back to the airport and can't use the hotel's unless spent the night before.
Close to the airport with easy check in. Cramped rooms, overpriced for what you get, recommend for business travelers only.
hotel was right on the waterfront rooms were old, smelled like mildew
the Internet did not work, the shuttle could not pick me up.. no restaurant after a certain hour at $157 a night this is a rip off...